The food was so yummy! Everytime we're in that area we try to stop by A wonderful woman helped us today! She has red- ish hair. She was working today at 7pm. She was wonderful!!! Thank you for your amazing customer service. You were so sweet. Thank you! :) read more

the worst sandwich of my life. basic sandwiches. no avocado. wtf. i wanted a turkey sandwich and i dont know how you could F it up. fast food this isnt. they werent even that busy place is ran by young teenager like boy. took like 30 minutes to get my food. my turkey sandwich was like turkey from the thanksgiving bird turkey. not deli meat turkey. my sandwich was dry even tho they added mayo on it. had like very little lettuce and tomato. im not a fan of that oregano seasoning stuff they put on on top. thabks for the expirence! read more

Wow! This location has gone down hill. This is unacceptable Capriottis , Jersey mikes would never. Sorry not sorry!! read more

Capriotti's Sandwich Shop - Sorry not sorry - Sandwiches Near Me - Ontario, California

First time at this place in Ontario. Food: Chicken Bacon Ranch really good nice amount of chicken with full pieces of bacon. Bread was very soft. What I didn't like a little bit salty and slices of tomato and lettuce fell with every bite. Nice fries Grill Italian Sandwich also good plenty of meat. Service: was really good attentive and food came out fast. Ambiance: nice loud music made things enjoyable Would be back to try something different read more

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Drove by Capriotti's Sandwich Shop and decided to give them a try with a take out order for dinner. Upon entering the shop, my husband and I were warmly greeted and helped. The staff member helping us was patient with our questions, especially as we took our time to decide what we wanted as first time customers. Upon first glance, the prices seemed a little steep for sandwiches, but once they started getting in motion of being crafted, it all made sense as each sandwich was packed with all of their listed ingredients. Our order consisted of three medium sandwiches: - Capastrami - The Classic Meatball - The Hot Bobbie Since we ordered our sandwiches to go, we waited to eat them until we got to our destination. All of the sandwiches held up well and tasted good. The turkey on The Hot Bobbie was dry, but still edible. It was our least favorite of the three because of it. We're hoping we just had an off-batch since it seems to be a popular sandwich for them. My husband loved the Capastrami sandwich. Overall, we had a positive first experience at Capriotti's Sandwich Shop. There's a lot more to try and we're looking forward to our next visit to taste more from their menu. read more

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We reached out to the store again the next day and another manager made things right. Hopefully the other "managers" and staff takes notice of the correct way to handle employee mistakes and avoiding such problems in the future. read more

Came here to try a sandwich then ended up trying the clam chowder. The employee helped me decide on that since I wanted something light. It was very good and fresh and it came with bread that was very soft and good! The service was exceptional and all the employees were very welcoming and cool. It was very nice, clean, and modern. I will try here again while I'm in the area. I want to try a turkey sandwich next time. -Marshay read more

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This place is THE BEST SANDWICH SHOP! They have every type of sandwich you love BUT they make it BETTER than you've ever had it. You can modify your sandwich to your liking. The service was great. The staff was friendly and ready to help us find the food items we would like. They also have an assortment of chips and cookies. I recommend the brookie. The restaurant is clean and new. read more

I ordered the mini Homemade Turkey and a regular order of French fries, delicious! The sandwich had more turkey than I expected and the bread was so soft. When I arrived, I had asked the cashier to give me a minute to look over the menu since it was my first time at Capriotti's. He said since it was my first time there, I got to pick a free cookie. I picked a peanut butter one and it also was really tasty. I also really like the fact that they offer french fries and chips; they also offer kid's meals and salads. The staff were polite, patient and informative. The restaurant is spacious, modern and clean; they also played really good music. They take orders online at order.Capriotti.com, delivery is available, catering is available and they have a rewards program. Capriotti's has an "award-winning" cheesesteak I would like to try next time so I will be visiting again. read more

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Capriotti's is one of my favorite sandwich shops. I was sad when so many locations were closed down. Found this one out on Haven Avenue drove out to try their famous Bobbie sandwich. For those that crave a little Thanksgiving food when it's not Thanksgiving, it's the perfect sandwich. Here's where the review gets even better. I was dining in so when my sandwich was brought to my table, it was a meatball sandwich instead of the Bobbie. Immediately, I informed the lady that brought me the sandwich. To my surprise and delight, she said keep this one and I'll go make you the correct one. What really? This proves to me that Capriotti's has great service and does not waste food. One could say that they should've got it right in the first place, but it was packed and busy and I appreciated the quick fix. The storefront and ambience here is clean and well maintain. Everyone inside was super friendly, food was excellent. Come out to Capriotti's ASAP. read more

YUMMERS! It's a small, quiet sandwich shop, pretty comfortable. I ordered the Bobbi and the Wagyu Club. Both are DELISH! Pretty creative sandwich combos and great quality meats. Be prepared to spend considerably more than average competitors (subway/jersey mikes/Jimmy John's) but if you're looking for quality, this is it. I also ordered a cup of fries, those were tasty! I will say $4.99 for a drink and a small bag of chips is quite high. I'd understand if it was a bigger bag of chips or a specialty drink but it's not. Customer service was average and pretty mid, service could've been more engaged but it was okay overall. read more

Addicted to this place right now!! I came in last week to pick up some dinner for some friends and I. My friend and her son who can be a bit particular loved the BLT I got them. I got the chicken cheesesteak with crispy cheddar onions and then a salad for my other friend and I to share. Then today I came back in for another chicken cheesesteak the Chipotle BBQ one which was amazing. I also use my free kids grilled cheese promo and then was also able to add my free birthday cookie when I got to the store!! When we came in the line was to the door and most seats were full too. I'm glad to see this place doing well. It's delicious. Our food has been amazing every time I've come in and ordering on their app is super convenient and food is ready right on time!! read more

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First time hearing about this place and trying it. I ordered the Italian Sausage which is basically sausage, onions and peppers on a roll with mozzarella and marinara sauce. It was fine. The bread is like hot-dog bun texture but not taste, so if you have someone or are someone with sensitive teeth, the bread is not going to be a challenge. The real reason I'd come back is because of the fries. They're steak fry shaped but thinner and addicting. The fries come in a beverage cup and they're like almost a chip but definitely a fry. They're so delicious and if you need a snack for the road, this is a must buy. Staff were all very friendly and fast and the dining area was super clean. I did not notice any outdoor seating and the tables were small only seating 2 people, except for one large table towards the front entrance. read more

Capriotti's Sandwich Shop - The inside dining area. I don't see any outdoor seating. - Sandwiches Near Me - Ontario, California

The 30 minute drive from home for The Bobbie was worth it! I don't have the best pictures attached but this thing was delicious! I ordered a medium sub which lasted for 2 meals because they really pack it in here. No ingredient was skimped on, and everything was fresh; a I really appreciate that. You can tell that this may be a new shop, the whole plaza looks new. The inside is very clean, and the service was fine for the setting. I foresee more 30 minute drives in the near future! Also, the baked goods are fresh and delicious as well! read more

Capriotti's Sandwich Shop - Peanut Butter Cookie and Brookie - Sandwiches Near Me - Ontario, California

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You just discovered the ultimate roast beef sandwich. Capriotti's American Wagyu roast beef--stacked high, dripping with flavor, loaded with peppers, pickles, and all the works. $15.99 and worth every bite! Fast and friendly service. The place was well kept and clean. Can't wait to try the rest of their sandwiches. read more

Capriotti's Sandwich Shop - American Wagyu roast beef sandwich - Sandwiches Near Me - Ontario, California

I had the chicken cheesesteak from here. It was good. The bread was soft, and, overall, the sandwich was not bland. I appreciated the fact that I didn't need to add any extra condiments to give it flavor, which is quite rare for ME. I enjoyed it, and would eat there again. The service was just fine, and the restaurant is clean, and nice, a standard sandwich spot, no complaints. look forward to trying some of the other menu items. (I would rate my sandwich a 3.5, but there is no option.) read more

I was excited to get some dinner here having only visited this chain during a trip to Indiana several years ago. It was good but not as good as I remember This place is no Ike's, on the same level as Jersey Mikes and blows away Subway. The bread is probably the best part but the meat is fine. It's cool they will give your kid a free grilled cheese with purchase but it isn't very big. The staff at this location was friendly and the service was pretty quick. As far as ambiance goes - generic and that's fine I will say this is a great spot to hit if you're hitting the Toyota Arena before an event. read more

Capriotti's Sandwich Shop - Kids Grilled Cheese Meal - Sandwiches Near Me - Ontario, California

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Ran it this place by chance. Drove out here to shop a used car but the Seller ghosted me during the hour drive. So I hung out for lunch and found Capriotti's. Had a chicken cheesestake sandwich for $12. Made fresh, served hot with enough cheese melted throughout. If out this far again, I'd come back. read more

I was pleasantly surprised by this. The sandwiches are actually really good, I was amazed at how good their sauces are too. My favorite were the fries but all around these sandwiches are amazing! read more

Great sandwich place. The sandwich was big for a small and the fries aka chips were delicious. The turkey on the sandwhich is real turkey and not deli slices. A bit dry but then again, so is turkey. The sandwich overall was really good and filling. Great value. They welcomed every customer as they walked in the door. The staff was very friendly. read more

Capriotti's Sandwich Shop - Classic Club - Sandwiches Near Me - Ontario, California

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Service and food was very good!! We will return soon. The manager was very friendly even though it was late at night read more

Came in for my usual and brought some friends that were here visiting from out of town, I told them about Capriottis and that the Bobbie was the sandwich to go for and to find out "you guys ran out of turkey" what a disappointment ! The tall gentlemen apologize and offer us chips and drink on the house that was nice. . read more

Capriotti's Sandwich Shop - Cheese Steak Fries Large - Sandwiches Near Me - Ontario, California

This place opened up recently in the new Stater Bros plaza. It's next to Starbucks and has a few tables inside. I ordered on the app so the wait was not too long. The wait time was a bit long with it was the first few days. I ordered their fries with a small salad and sub combo. I tried their Italian sub and it was not soggy and had plenty of meat in it. The salad was chopped lettuce with deli meat with balsamic dressing. It was fine, vegetables were crispy. The staff was nice and the place is clean. read more

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Food is good, but service is kinda garbage. Spent over $200 in catering, got a $20 reward and tried to use it but apparently the system is down and the staff did not even try to help. Pretty shitty experience, will probably stop going here now. read more

Oh sure, Capriotti's isn't expensive at all. I love paying luxury‑car prices for a sandwich wrapped in paper. $25 for a mediocre sandwich combo. read more

Ordered the turkey,cranberry and stuffing sandwich. It was delicious. Needs less cranberry and a little more turkey. Ordered a large and was big enough for 2 sittings. Must try! read more

We found this sandwich shop and thought it was delicious. When I was eating the sandwich took a bite and felt a sharp stab on the roof of my mouth. Look at what I found in my sandwich. So I guess no more sandwiches from here. Beware check everything!!! read more

Capriotti's Sandwich Shop - Plastic bread clip almost double a reg clip. - Sandwiches Near Me - Ontario, California

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Got a coupon for a free small sandwich. So I used it. I went into location on Saturday 3/7/26 the woman behind the counter told me that it had to done online and it was a great pain so don't do it. I walked out. So went back Sunday the 8th and got the sandwich. The app is a giant pain, the prices were very high for sandwiches. I got a free small sandwich & a cookie for 2.71. I was not impressed the sandwich was not very impressive. I would not go back to this company again. With Subway, Firehouse I believe I'm good without Capriottis. read more

Came in for your Free Chips & Drink Add On w/purchase of sandwich. I was given a cup for the soda fountain. First off, heads up it's Pepsi product sodas. I'm not a Fan of Pepsi Products. So I went for the Pink Lemonade. I get to my table and take a sip and it tastes basically like water, no lemon taste at all. There was already another drink with a paper saying Out. The only remaining drinks were Pepsi and a Starry which is supposed to be like Sprite. I take a drink of the Starry drink and the taste was off. I'm so sorry I did not bring my own drink today or go to Starbucks next door first. Oh ...and I mentioned that the Pink Lemonade was like water to the cashier and she did act or look like she really was concerned. Not even an apology that most of the drinks at the fountain were either Out or did not taste the way they should. Big Disappointment. I'm an Unhappy Customer. read more

First time here.Terrible wait 25 minutes come on. Ordered the Capristrami . man that was a good sandwich! Hope the wait was just a fluke. I will be back. Will order on line. Gave it three stars because of the wait but it's definitely a 5 star sandwich! read more

New place in a new shopping center and we wanted to give it a try. I ordered the chicken balsamic salad. I was very disappointed in the chicken - not sure it was real chicken or from a can but it did not taste good. My husband tried the tuna salad and the fries were delicious. I would go back but would never order their chicken anything. read more

I miss Caps by my house. It closed. I was happy to visit one while I was traveling, or so I thought. This guy was as rude as can be. Barely says two words to you when taking orders. Can't answer simple questions. Doesn't say thank you. Comes across as very lazy. He's working in the wrong industry of hospitality. Secret shop him for yourself. While you're there, you may want to change the loud music played inside. Profanity filled rap music probably isn't the best choice especially when kids are inside. read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Ontario, California

Clean location. Service was a little slow. I ordered the Classic Cheese Steak sandwich. It was very cheesy. You have the option of adding hot or sweet peppers so I chose hot. It gave the sandwich a nice kick. The meat was tender but I wish it had a little more flavor. Their sandwiches are a bit pricey so I probably won't come that often. For two sandwiches and one small bag of chips our total came out to around $35. read more

Capriotti's Sandwich Shop - Inside - Sandwiches Near Me - Ontario, California

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Oh Capriotti's, how I wanted to love you. I mean, I'm basically a sandwich enthusiast--like, if I had a crest, it'd be two baguettes crossed behind a hoagie. We ordered for the office, and I excitedly chose the turkey. What I received? A mouthful of disappointment. The turkey was dry and stringy--like it had been on a solo journey through the Sahara, then left to sit through a DMV line. I haven't had turkey this tragic since my Aunt Shirley's Thanksgiving special--you know, the bird that's so dry that no one wants to take some home for sandwiches the next day. Overall office consensus? Meh. A few folks liked their sandwiches, a couple had sandwich envy, but most just kind of... chewed quietly and stared into the distance (and then wrapping up their second half and pretending they are going to eat it for dinner). Now for the real gut check: if I saw Capriotti's and Subway side by side, which would I choose? Honestly? Subway. But only if I were truly starving or trapped in an airport with no other options and a dying phone battery. Points for effort, but next time I want turkey, I might just gnaw on cardboard seasoned with hope. read more

Phone order. Paid. 10 minutes before delivery I received a text that my order was cancelled because the store couldn't fulfill the order. AND, I would receive my money back in 3 days. Whaaaat. Never, will I set foot in this place unless this is made right. read more

Service and food was great. Soup was a bit small but tasty. Sandwich was perfect size.

The hot Bobby (all year long) with a side of gravy (only available in Nov) will change your life. It's actually shredded turkey not deli meet/cold cut meat. My co-workers have tried other sandwiches but I am star struck on this sandwich I can order it 2-3 times a week. read more

I love sandwiches! But I just didn't like this place. I had a club sandwich. It was just mediocre what I didn't like. Was that they use big chunks of turkey while I like turkey I don't like turkey like this. My sandwich was actually bland and nothing to write home about no wild factor in the sandwiches and very overpriced in my opinion Not my cup of tea will not be back. read more

I must start off by saying I love this place food is delicious but the customer service I received for a first time customer I was shocked. Both women said nothing to i was standing at the counter. I told her it was my first time attitude so stale my husband was on the phone witnessing her. I asked questions about food items she seemed annoyed. I tried to break the ice by smiles she forgot an item and then told me I never ordered it. I just looked smiled and said thank you. The food is so good please train your employees to respect and be polite to customer. Next visit gonna put on my meta glasses and catch them being rude. Food gets 10 service 0 read more

Only reason I will give it two stars is because I like the sandwich but it's a very simple sandwich . That can easily be made at home. Their horrible customer service needs a complete face lift. For example they still had an hour to close and didn't get my order right. Why you might ask??? Drum please... because of the aggressive attitude I received while ordering my food. I forget I didn't want mayo until seconds after I had paid and for some reason it was too late. * it's to hot for that right now *don't want to get food poisoning *plus I have better mayo at home I was already told with attitude it was going to be a " long while" until my food was ready but now they can't fix it because it's too late... WHAT!!! Why was I getting so much attitude while I placed my order... Am I not the one paying ???? My order *3 Bobbie's 18inch (all 3 no mayo) * Balsamic chicken salad When did it become about making sure that you didn't get inconvenienced 1 hour before you close. When you get paid hourly! I was so excited that Capriotti's had opened in Rancho but with that service it will not last long. I will be driving to Vegas or I also noticed one in Eastvale At the end of my visit they only fixed one of my sandwiches. They have only been open for a week it's really disappointing the standards they are setting for their employees. **Paying customers take your money elsewhere *** I keep making excuses for their atrocious behavior to my husband. Although, it's not something I should worry about they definitely need an employees /managers that care about their work ethic. read more