I don't normally take the time to write reviews for Subway restaurants, but this location truly deserves one. From the moment I walked in, I was greeted with a warm welcome. They were helping other customers, so I did have a short wait, but they continually acknowledged me with, "We'll be right with you," and "Thank you for your patience." That simple courtesy made me feel valued and showed they genuinely cared about their customers. The restaurant is conveniently located in a shopping center with plenty of parking, including handicap-accessible spaces nearby. They accept cash, tap-to-pay, and credit cards, and they also have customer restrooms available. What impressed me the most was how exceptionally clean and organized everything was. Every ingredient--from the vegetables to the meats--looked incredibly fresh, and the entire food line was neatly stocked and beautifully maintained. It is honestly the cleanest, most organized Subway I've ever visited. I had the pleasure of being helped by the owners, Magy and Heny, who were both there working together. They were genuinely kind, welcoming, and took pride in both their service and their restaurant. That level of care really shows. Excellent customer service, spotless restaurant, fresh ingredients, and wonderful owners. This location sets the standard for what every Subway should strive to be. I'll definitely be back! read more

The customer service is garbage! I walked in today and there was an employee sitting on her phone texting. She was obviously on her break so I didn't want to bother her but like, I was at least expecting a hello or some kind of acknowledgment. Nothing. Cool. After standing there for like 3-4 minutes in silence, I ask her is she the only one here to which she says no someone's back there. Idk, maybe it's because it's because I'm also in customer service but I would've at least acknowledged the customer and told them someone would be right with them. Ive been to this location several times and the staff here is always kind of odd anyways but that was just rude asf! read more

went to Subway because I wanted something light and quick. I just built my sandwich the way I usually do and the staff made it pretty fast. the place was clean and everything looked organized, and the food was fresh enough for a quick meal. it wasn't anything special, but it was convenient and did the job when I didn't feel like eating something heavy. read more

Love this Subway. The staff is always friendly and fast, and the veggies actually look fresh. I love the tuna sub. Will return when I'm in the area. read more

Horrible customer service The young girl shook her head after telling her we have 5 sandwiches I asked is anything wrong with the order She said it's a lot to make My dear if you don't like making sandwiches then you probably don't like your job Please I could have asked you for 10 sandwiches this means you will get annoyed not to make sandwiches However customer service is everything If can't welcome the customer then I don't care how good you make sandwiches This girl needs to get some rest time or some help to make sandwiches She might be overload or doesn't like her job Please owner of this place she needs to be evaluated Thank you otherwise your business will go down read more

I went in 5/17/2026 at 3;33 pm. There was one couple in front of me. Then while waiting like 5 other customers came in. The female employee was fast and professional and was a great representative for Subway. She made my sandwich fast and correctly and she is an asset to your company. read more

The lady that helped me seemed like she didn't care, she didn't let me finish saying what meats I wanted on my sandwich. She just went straight to toasting it and she didn't ask if I wanted salt and pepper or anything else extra on my sandwich. She just didn't care and didn't have the best customer service. My sandwich was barely cut in half and my sandwich was toasted for too long my sandwich was hard. read more

Their ingredients are fresh and the ingredient bar is very clean and well kept. They have very friendly customer service.

The environment is very clean and welcoming. They put effort into making the sandwiches look neat.

I visit this Subway at 12839 Foothill Blvd once a week, the staff are very nice and always get my sandwiches right each time! A nice and small location, cozy enough to relax and just enjoy your food at your own pace. read more

Super helpful staff, i ordered a catering order for day of and they got it accomplished timely. Delicious food and great people.

Good service, Food is distributed well and delicious, clean, also the lady that attended us is very sweet and nice.

The women are so nice there, fast and good! The portions are well portioned and it's always so quiet and clean there!

The food at this subway tasted better than others and I really enjoyed the service, everyone in there is happy to help you!

Beware when ordering online at this location. Every time that I do it's a problem. Then, you'd think you would get an apology for wasting your time-no. This last time, I was sitting out front and waiting for someone to bring my order out and nothing. The app said it was ready, but nothing so I called them and they were just starting to make my order. I was running late now for an appointment because of them and I was upset. I went inside to ask to speak to a manager who never seems to be there. A young kid employee told me that I needed to come back and interjected himself into the conversation. I told him that I wasn't coming back. Why would I waste anymore of my time? I wanted to call by phone and wanted to know when that person would be there. Rude employees and late meals, go to another location. read more

DO NOT ORDER ON LINE THINKING IT WILL BE READY WHEN YOU GET THERE! Ordered online. Waited for the time to pickup. Not ready! Then stood in line behind 3 others to be told they will make it now. Ordered at 10:15 am - ready time 10:30 Finally got order at 10:52 am Hope you're not in a hurry. read more

Absolutely pissed off by one of the employee's. I came in with my mother-in-law, not expecting rude behavior from the Subway employee. I have always had good experience and good customer service from other subway's, but this location specifically, was completely out of hand for being rude. She saw more customers and told us we "need to hurry up with our order BECAUSE I HAVE OTHER CUSTOMERS behind you". I understand when it's a lot of sandwhiches, but it was 3 foot long sandwhich's and there was a family of 5 and a couple behind us. She also messed up on my mother-in-law's sandwhich and had to restart it because she was really upset. I have worked in restaurants, like fast food before, but I WOULD NEVER be rude to the customers. Do better Subway. read more

Waited 10 mins while two employees didn't greet us. The two employees also had the energy of a sloth. It shouldn't take you ten mins to make one sandwich. Poor customer service and poor cleanliness which was the last straw and made me walk out. read more

Rude staff. Left hairs in all 4 sandwiches . Don't recommend! And was judging what we wanted on sandwhich

This place is disgusting! I had went into this subway a couple weeks ago only to immediately regret it. The bread was hard and crumbled, you could tell it has been sitting there for ever. I had ordered the Italian, and the meat was stale as if it's been old. The main manager Maggie, was rude and unhelpful, and the lady who took my order did not speak any english and it was incredibly frustrating and hard to understand her and for her to understand me. This place has went downhill. read more

Got a foot long spicy BMT. The girl making my sandwich was nice but the portions were kinda skimpy (lettuce,onions and jalapeños). I asked for it to be toasted ,she did put it in there but when I ate it ,it didn't seem toasted at all and I live 3 minutes away. Some of the ingredients didn't look super fresh some of the lettuce was wilted and the jalapeños were rubbery . I also noticed the sandwich wasn't wrapped in that white paper it was just wrapped in the typical colorful paper . The location itself was clean, and the two girls there were patient and explained menu changes to a customer who was ordering before me. Don't know if I'll be back might just go to the one in Fontana . read more

Subway - Sandwiches Near Me - Rancho Cucamonga, California

Went there today for lunch, my grandson bought 3 foot longs, when we got home to have for lunch , the bread was so hard like a stale old roll. 2 out of the 3 we're probably bread from yesterday. Will never go back to this subway! read more

I love this Subway because it is open later, we love to go after my Granddaughter's basketball practice. The employee that made her sandwich tonight was absolutely awesome. You can tell he takes pride in his work, he put together this sandwich so meticulously. I really appreciate good service and I had never been disappointed at this store. Please keep up the good work!! read more

Don't place an order pickup from this location. They will not make it until you show up and still make other sandwiches from the line before you. What's the point of order pickup if you still have to wait in line? What's sad is, it's not the employees fault. It's the managers fault. These employees are always by themselves and noticeably overwhelmed. I hope they make some changes here. I eat here on my lunch multiple times a week and won't if this continues. read more

Dirty and unsanitary location. I could not believe my eyes. The Lobby, doors, windows, floors, tables, counters and restrooms are disgustingly filthy and accompanied by a horrific stench--all amidst COVID. The careless lack of sanitization makes you wonder about the condition of things unseen such as their food prep and food storage areas. The employees appear to care more about rocking out to their favorite music channel rather than the condition of this place. Needless to say, they have lost my business for all eternity. read more

I have been going to this subway a very long time. They have changed owners and employees very often. I was never really satisfied with the service until now. Maggie is always polite and kind. Very hard worker read more

Great Service every time I come in, always nice and friendly! Steph always prepares my food just the way I like. I will continue to dine in. read more

Subway - Sandwiches Near Me - Rancho Cucamonga, California

The staff is so friendly and place is clean. Thank you team for making the right sandwich for me. read more

Best service ever, all the other subways are alright but the customer service was on point! I asked for his name but I had forgotten it (it was Amando? i think) but if u see a guy with dyed curly hair and black cross earrings just know ur gonna get served great! 10/10 food 10/10 service, thank you! read more

Walked in and not even acknowledged by the employees. One was making an online order one was sitting in the dining room eating. Not even a "hello, I'll be right with you" not acknowledged at all, waited to be helped and eventually just walked out. Train the employees in customer service read more

If I could give zero stars I would. This subway location has been horrible, I only stop by occasionally because it's nearby. The male employee with the braids and arm tattoos was so rude, & made the incorrect sandwich than proceeds to make it seem like it's MY fault...when I specifically asked him for the special or the day "the turkey breast sandwich". This employee was agitated the entire time helping me, was rude to the customer infront of me, & was rude when I asked for ranch on my sandwich. I walked out and didn't even take the incorrect sandwich. Whoever hires for this location...horrible horrible job. I'll continue to drive to the further location for better service. read more

Great, fast service, thanks to Andrew and Kevin! The store was impeccably clean! I'll definitely be returning!

If you're going to splurge, splurge your money here!!! Best subway in town! The morning young lady is the sweetest, :)

Subway is great always. Good and clean place. Workers greeted customers upon entrance, and no delays or Mistakes. Everything was stocked and available. Veggies were fresh. Always a pleasant experience. read more

Absolute trash. I ordered a tuna sub from the menu and i was receiving tons of attitude. I was polite and they continued to throw attitude my way. When i was about to pay at the register, the worker pulled out their phone and began to text. Are these the type of respectable people that Subway chooses to hire? Well, we all know how that went with Jared Fogle. read more

Ran out of turkey and meatballs very bad don't go there unless you want to wait an hour for meatballs

Staff is really nice and helpful. Always makes my sandwiches to my liking and I will continue to come back!

They got a whole new staff y'all! Amazing people! I went there to get a sub just on an ordinary day after hoopin and the service was phenomenal! Kevin and Fady (sorry if I'm misspelling it) had phenomenal customer service! They were extremely careful with my sandwich and were patient with my decisions! Love this subway! read more

The 2 girls who usually work in the morning are so kind . One of them even remembered how to make my sandwich exactly the way I like it .. I love this subway , that's exactly why I keep going back . GOOD JOB LADIES !!! read more

Went for the $18 for 3 foot long special...they had only one person making sandwiches. The guy started a new customer while the previous sandwich was in the oven. We heard the girl request for her sandwich to be made again because of the fly that was crawling all over it. He made hers again then started ours...once again, the fly was crawling al over our bread. Had to leave and go to the one on Cherry. read more