It really dhorrible! who is working! Some do awesome and wonderful and they listen to the customer! And some just don't care! Veggies are thrown on and wrapping is horrible! It makes a hard choice to eat there! read more

I had a just fine experience at this Subway last night. Young man making the sandwiches was polite, made them in quick fashion and had me out the door in no time. He was also polite to the gentleman right behind me. read more

By far the worst service I've ever experienced. The lady that took our order could not have acted more inconvenienced, rushed us through our orders and out the door even though we were the only people in the restaurant. Was extremely rude from the second we walked in the door. Told her we weren't quite ready to order when we walked in and her response was "guess I'll just go back to what I was doing then" Subs were terrible on top of it. She did not even bother to warm the chicken on either of our sandwiches. read more

This town has very little offer as far as fast food goes so we stopped here going through town to Colorado. Super long wait, but only because there isn't much game in town. It's summer, people are traveling and hungry and lunch time. The employees handled it like champs and kept everyone laughing. Bathroom was clean and an employee cleaned tables while we were there. Bread was a little harder than some subways but I still liked it. Parking lot did have pot holes... but we just avoided them. Simple solution. read more

Good food. Excellent, cheerful, and pleasant employees! TERRIBLE MANAGEMENT POLICIES! Must count every veggie. Not allowed to give more than 3 olives per 6 inch sandwich, etc. No refills of fountain drinks allowed. Only allowed two napkins, even with a toddler - I had to take paper towels from the bathroom. Costs too much to keep salt or condiments available. I've eaten at Subways across the country and never been met with these ridiculous policies. I will continue to enjoy my subway sandwiches, but never at this location again. Even the cleanliness and wonderful employees could not make up for these outrageous and downright greedy policies. read more

Give Subway in Raton a try. We have been very happy with our food and service. I always order online and pickup. Coupons are great online. read more

Bread was hard as a rock. 1 or 2 days old. Very little tuna. Sandwich was almost inedible. We had ordered online but ate in restaurant. Parking lot was almost impassible,full of very large pot holes. Place needs an overhaul. read more

no free refills on fountain drinks? seriously? Literally the only subway I've seen this. Won't be coming back.

Super friendly! Fast service. Will def be back again when driving through. Bathrooms were clean too!

Service very poor, sandwich was old tasting. Restaurant was a little dirty. Three people working and no one wanted to wait on the customers.

This subway was great! The place was very clean and the workers were friendly! Food was great. I recommend this subway. We will continue to stop here on our trips! read more

Roxann was amazing to work with on our large catering order. She really made this transaction simple, easy and fast. The establishment is clean, the food was great and exactly what we wanted. We will be going to this subway in the future for our catering needs. read more

Our online food order hadn't even been begun to be made when we arrived at our scheduled pick up time. We ordered 6 sandwiches and two of them weren't made right and Subway management is horrific. read more

This Subway must have cleaned house because it was excellent. We've had lunch twice now as we are in Raton for a few days. Staff was great, the store was clean, the food was good, and it was busy for lunch. read more

One star is a very generous for this one the lowest quality subways from Dallas to Crested Butte Co. The parking lot is basically one big pothole with little webs of pavement. Small cars or mini vans will bottom out if you are not careful. Once you navigate walking through the parking lot and scatter of cars the bathrooms are always dirty and a line up the isle of the dining area. This most recent stop their credit card machine was down and only accepted cash. Raton NM is a bustling little town and it always amazes me how dirty and trashy a town it is. The gas stations are all run down and other than McDonalds the town needs a remodel or makeover. Buckees needs to buy 30 acres on the interstate in Raton and build one of their mega stores. They would give this town a complete facelift. read more

Bread is old and stale which made for a horrible experience. We got our order to go so we didn't realize until we were driving on the highway. Do NOT eat here- waste of your money and a really gross experience. The dining room was filthy so I don't recommend eating in the restaurant. read more

I think one star is an over statement... probably the worst Subway restaurant that I have encountered. The staff was super rude and unprofessional. One of the employees was chewing tobacco, and we could not understand what he was asking us and another employee had her long blond hair hanging in the sandwiches. The trash was overfilling and the restaurant was dirty (trash allover the floor and dirty tables). The bathroom was beyond disgusting and looked like it hadn't been tend to in awhile. Seriously keep driving to the next town for a food option! read more

Subway - a corner of a restaurant with tables and chairs - Fast Food Near Me - Raton, New Mexico

Even with three workers, this is the slowest moving subway I've ever been to. We waited for 30 minutes before even ordering - not kidding. Not even sure what took so long because the people in line were not being complicated. 5 person limit in the store due to covid is understandable but if you don't want to wait in the heat 30 minutes before you order, don't come here. Workers extremely unorganized too read more

We waited 30 minutes to get in and the 3 workers inside were very disorganized. One young lady worker made her own sandwich while there were 6 people outside waiting. Go somewhere else. read more

Great experience kind staff. Sandwich was better than most subways. The two men working were kind and professional.

Was really nervous about coming to this Subway due to the reviews. We kept debating going out of of our planned route just to avoid the place. This place was GREAT!! Young man that made our sandwich was super nice and made it beautifully. Food was all really fresh. Actually makes me want to start eating Subway regularly again. Restaurant & restrooms were also very clean!! Seems like management cleaned up the service and adjusted staff situation. No additional time lost on our trip. read more

Worst subway experience of my life. Did not have steak, ham, turkey. I asked for my sub toasted, it came with third degree burns, burnt to a crisp. Chicken was slimy. Do not eat here unless you have a bad lunch, or if you want to feed your dog. read more

I came in late Saturday night after a long day of driving and I had a little problem with my mobile order. Long story short Mike and Johnny were able to help me above and beyond what I expected, even after showing up right at closing. Seriously the best service I have ever had in fast food. Thank you both for the nice conversation and making sure I didn't leave empty handed! read more

Do not eat here. The place is disgusting and the staff lacks any sense of professionalism or customer service. They were cursing and fighting over who had to help me. I chose in the end not to get a sandwich but got one for my hungry child. The thought crossed my mind to just leave, and I would had it just been me. Did I mention this place is in a busted old gas station? Yeah, the kind where the restrooms are outside around the corner and you have to use a key. Just a suggestion to the franchise owner...You might want to rethink the help you hire and update the place a little so it looks less like a skanky old gas station. read more

Colten was incredible. I have never had this nice of a person make me a sandwich. He was so nice and hospitable. Definitely make a stop here and get an amazing sandwich from Colten! read more

The whole restaurant looks dirty. The tables look like they haven't been cleaned in a week, there's trash everywhere. The workers were too distracted talking to listen to me when I tried to order, but I patiently waited. I don't like reviewing places poorly, but I work in the restaurant business, and if I was the manager, I would be ashamed. read more

we were traveling through Raton and stopped for a meal. my husband has interstitial cystitis. we normally can't eat fast food because if his food allergies and cross contamination. we stopped because he was starving. they nailed the assignment! the young lady taking the order was very thorough. she took her time to make sure the order was correct and then made sure the rest of the staff knew what was up. then the person grilling the burgers cleaned the grill before cooking his burgers. you never see this kind of customer service in fast food restaurants. the food was great! the service even better!!!! thank you to the staff at this wonderful Mcdonald's!!! read more

Our large group came here for lunch on Saturday and the two ladies were extremely kind and patient with us. They took care of our group swiftly and did a great job making our sandwiches. I highly recommend! read more

This subway will not serve anyone with medical conditions. Some employees were not wearing masks

The service was horrible! I've never had a worse experience in fast food. The workers were rude and slow. They yelled at my ten year old son for not knowing what he wanted! read more

The people working at subway were terrible. They were constantly joking around instead of working. One guy was joking about walking out while waiting on a customer and then actually walked away before coming back laughing. There was a huge line outside of people waiting, but they kept joking around. They were even playing on their phones. Worse customer service ever. read more

My family and I stopped in Subway in Raton,NM for dinner after a long day of driving. First thing I noticed was the beverage bar to my right. Iced tea was uncovered and the tea looked like it had been there for a very long time because of the amount of debris floating on its surface. The other iced tea container had no tea but had a bunch of white colored powder in it. The soda fountain had a hand written sign that said, "out of order". That's a good thing. The fountain had dried Coke splattered everywhere and boxes of who knows what piled up around it. The female employee worked fast and didn't say much. The male employee decided to spend his time commenting on my teenage sons Star Wars tshirts and how nerdy it was. The floors were dirty. The parking lot was full of truckers, weeds, and huge potholes. We were hungry and tired so we ate there anyway. Food tasted alright. read more

Everything was great! Food was fresh and delicious. Staff was pleasant, helpful and professional. I had the veggie on 9 grain. Yummy!

Probably worst subway EVER! Men's bathroom out of order, Ladies bathroom no paper towels or anything to dry our hands. Food - Wanted a simple chopped salad, & hubby ordered a sandwich, disappointed. Huge chunks of spinach lettuce, asked Server to chop more, and you would have thought I asked her to cut up a slab of beef. Attitude galore. BTW, hubbys bacon looked raw. Drive the extra miles to next town, skip this place. read more

Unprofessional servers. Waited five minutes before they began serving us as one of the workers was emptying a full rack of bread into the warmers. Bread was obviously not fresh as we could tell when he began cutting it and when I asked him about the bread he lied and said it was baked that morning. He and the other server were talking to each other-used a curse word as one was not happy about something. No smiles, no friendly face, they appeared to be inconvenienced to even be making a sandwich. Absolute worse Subway I have visited. We walked away without having them finish our sandwich, something we have never done. read more

Stopped here on Xmas eve and the Guys working were very nice, sandwiches were just like every other Subway so you already know what the food is so no need to comment on that. read more

I usually have no problems at any Subway I've ever been to. There's a lady there (the overweight one with big bun in hair) who was very rude not only to me but people in front of me. Her eyes were rolling the whole time when the customers in front ordered their sandwiches. When it was my turn I asked for soup, she said "no soups today." Not even looking at me. I continued with my order and when came time to pay the cashier said they didnt have change for $100. She went to ask her manager what she should do (which unfortunately happened to be rude lady making sandwiches). She yelled across the restuarant that "id have to go to gas station to break the $100 bill. We only accept cash and credit." I laughed and said this is cash. She still refused my payment. All in all this woman is setting a horrible example for customer service and to her team. I Left with my $100 bill but without my sandwich. I may have just moved here to Raton but will NEVER be eating at this location. read more

Stopped twice in 10 days on both ends of a trip to Colorado. Great service. Clean restrooms. Tasty sandwiches made to order. Thanks!

This place was so nice to me. I was there after nine pm (they close at 10) but the guy working was very nice and did not seem bothered by our late arrival. I left my purse there and did not realize it until I was back in Colorado Springs. They took care of it and put it in a safe for me. When I got it back the next day, everything was still in it! Including the money my mom gave me for Christmas. They really brought my faith in humanity back. There are still good people out there! Thank you!!! read more

On Augusta 29 2017 me an my husband went an ate this subway an when my husband was paying the was making the change he walked to sat down an said to me get the change an she employee she ask he said keep the Change was 8 dollars I said he told to get the change dear o she said I sat my phone down it was iPhone 7 plus an I was putting the change in my purse I went to sat down I mean while she walked by the lady that waited in us she went to the bathroom well I noticed my phone gone I said call my husband it shut off all read that fast so I ask the manager to run the cameras back an he did so then told my husband they he could not make us out on the camera the is directly over cashiers Then said the cameras were not turned on to day. An the manager told me that a phone was stolen last an the cameras caught them took by customer but at time of my theft the cameras was not turn on that day at1:08 pm in day well I was at our hotel an people told us its not first phone have come up missing at that subway an it was employe who it took it an they said this subway is shady. So I called the police an made a report so I'm putting this up warn other who may eat at this on your threw u this town Subway be leery do not put your items down because you're not getting them back-if possible eat anywhere else but here read more