Terrible customer service! Literally no one was in there in line and yet they did not take my order…read moregave up after waiting over 20 minutes and left

Let me start this review by saying the food here is excellent. The issue I have with this place is…read morethe consistently poor service. I've been here 3 times, and each time, it was being run by a few clueless teenagers who clearly aren't there to actually work. Today's visit, my family ordered 5 sandwiches and we sat around waiting for over an HOUR. They told us it would be 15-20 minutes. And no, it wasn't packed. To top it all off, once our food was finally ready, we found out they forgot to make my sandwich. When my husband inquired about it, one of the teenage boys said "Oh yeah! Thanks for reminding me!" ... not a single apology or even a "my bad." As we were sitting and I was finally able to eat something, we had the pleasure of listening to two female employees gossip loudly about previous customers and other people they seemed to dislike. Very annoying - the back might be a better trash talking area as your customers shouldn't be subjected to your whiny mindless complaints. The food itself is great. This is the best, most authentic sourdough that you can get in Utah. I've never been disappointed by the food and it's the reason I put up with the poor service. It's just getting to the point where I'm seriously questioning whether the great food is even worth recurring trips. It seems like with every visit, the service goes lower and lower down the drain. I'd say this place is worth a trip maybe once a year. Just prepare to wait an unholy amount of time for a literal sandwich and always double check that they even get your order right, because every single visit, they've screwed something up on my order.

Food and service were excellent. It's not a sit down restaurant but there is a couple of places to…read moresit and enjoy the food. Even have some BYU creamery ice cream afterwards.

Excellent fresh sandwiches - much better than fast food options. Hubby had the ham and Swiss and I…read morehad the gyro. Both were freshly made and delicious and friendly personalized experience. Highly recommend you stop.

We have eaten here several times but today was a different experience for us. They were the…read morebusiest that we have ever seen them. We waited about 25-30 minutes before being seated. Once seated, our server took our order and we waited about another 30 minutes before we got our food. However once the food arrived, it was very good. Our server apologized for the wait- there was a larger group before us, and we understood that. With all of the people there, the staff was all kept very busy but they did their best to keep on top of things. The music could have been a bit less loud or more calming type. We are thrilled they are staying busy especially in the economy currently. The food is worth the wait. They are a bit on the pricier side however do we don't go there often. We do recommend this place.

They had me with their entrance sign that said Mexican hot chocolate was on the menu. YES PLEASE…read more It's a comfortable space with a lot of light and a diverse menu. For a small town, it's a great option for brunch. I enjoyed their avocado toast. I look forward to visiting again.

Place was recommended so we took the drive. Sandwiches were very good. We prefer American cheese…read morebut the provolone was good. Happy they had banana peppers. No fries though. Good selection of bagged chips and soft drinks. Place was clean and busy. Steady stream for the dinner hour on a Saturday.

I've driven past this spot so many times when I visit Spanish Fork. So glad I finally went in for a…read moremeal. The sandwiches are huge and so good. It's hard picking one sandwich to order. I'll be coming back for more til I try everything on the menu.

I ordered the Monday special of a double cheeseburger with fries and a drink combo. The burger…read moreitself was really tasty. It reminded me of a higher quality larger big mac. The fries were too salty but I would attribute that to just putting a little too much salt on them rather than an actual negative. The fries were hot with a crispy outside and soft center and they were a decent portion. I also got the scone and it was warm and yummy. The honey butter really makes it. The affordability was pretty spot on. The staff was friendly and accommodating. The decor was fun but a little dated and could use some upgrades.

We enjoyed our meal here. We both got burgers, fries, and ended with a sundae. The one downside was…read morethe cashiers seemed a little lost so when I asked what all came in a sundae I was told we could add anything so after picking what I wanted the total came out to a bit more. Would've been nice to know what it came with already. We ate there as we live a bit far away and it was just a diner. Nothing crazy special. Parking was limited I think.

Food was just okay, though the service was kind. I ordered takeout and noticed the inside was very…read morebusy. I got two kids' cheeseburger meals and two Philly cheesesteaks. The Philly was a big disappointment--$10 each with hardly any meat, maybe worth a couple dollars at best. My drinks were also forgotten. Overall, not worth the price and I wouldn't return.

I hate writing a negative review because Chubby's has always been a family favorite with great food…read moreoptions but after three visits in a row, it's hard to ignore the same issues. Cleanliness has been a big problem. Several soda machines have been broken for a while, and many tables were dirty with employees standing around. When I asked for a table to be cleaned, it took longer to find someone than to actually do it--and the wipe-down was rushed and incomplete (I ended up finishing it myself). The food was disappointing too. About half of it came out ice cold, and the cheeseburgers were so charred and overcooked they were tough to eat. The one bright spot: the scones were the best we've ever had--absolutely delicious. We really hope things improve. We've loved Chubby's for years and want to keep coming back, but consistency and cleanliness need attention.

Been wanting to try this place for a while. Ordered the #9 The Marine, which has turkey, bacon,…read moreprovolone, avocado, lettuce, tomato and freedom sauce. My sandwich was a bit dry, but I like that the turkey was pulled turkey breast instead of floppy turkey deli meat. Bread was soft and tasted better than Subway bread, but maybe I still like Jimmy John's bread better because of their crispy outer crust (I'm a former Jimmy John's worker so I'm biased). I got it as a combo with their house cheesy kettle chips and soda. The chips were stale so perhaps they've been sitting in open air for hours. But the garlic parmesan coating on them was delicious! Food service was fast, and prices are similar to Jimmy John's and Subway's. Overall, I could eat this again but Jimmy John's still ranks higher for me. Freedom could jump ahead if their bread crust is a little crisper, more sauce, and house cheesy kettle chips are fresher!

My mom and I stopped in for a couple of smoothies, which came to about $15. Unfortunately, they…read morewere really disappointing--watery, bland, and just not enjoyable. We let the staff know, and they kindly remade them. We appreciated the effort, but sadly, the second round wasn't any better. For the price, we expected something much better. With so many other smoothie spots offering better quality at lower prices, I can't recommend this place based on our experience. I was considering trying the food menu, but after this, I think I'll pass.

The grilled cheese and the PHAT Mac are so ooooo goooood! Very nice atmosphere as well!read more

***as of 11/20 the MOVED. They are no longer in Spanish Fork. New address: 92 South Main Street…read morePayson UT 84651 Hands down the best place to get your oils and balsamic. I'm from the Bay Area and I haven't been able to find a place that has a variety of oils. The owners are fantastic and not to mention their baked goods..... YUM!!

I went to Jersey mikes to eat and Sam the guy who helped us was the BEST person I ever had, he…read morehooked me up with some sandwiches and they were DELICIOUS 10/10

I love Jersey Mikes, been a customer since it opened at this location. But today that ended!…read more It was busy, that's a very good thing and understandable. I didn't mind the long line and wait, after all the food makes up for it. I stood and watched door dash come and go quite a few times and as annoying as that is I stuck it out. In front of of me in line was a pretty large group (the kind that should have phoned in the order). I stood at the counter waiting for at least an acknowledgment or even eye contact. Two people stood around while the guy operating the slicer was overwhelmed and clearly frustrated taking it out on the bread. I stood there wand watched and watched. I was invisible! I didn't get any service and after a reasonable wait I walked and I'll be damned if I ever step foot in there again. From now on the only place I will hand my hard earned money to is Freedom subs in payson! I'm sure, now big deal to Jersey Mikes!

Was looking forward to trying this place. A little out of the way but great reviews had me curious…read more IT'S UNDER NEW OWNERSHIP. Probably the worst meal ever. Ordered hamburger, ham and cheese sandwich with lettuce and tomato and onion rings. We were going to eat in the car and they told us they would bring out to us. After 1/2 hour I went in to check. The burner was out on the fryer so they couldn't do the onions. (You would think someone would have said something). I said ok just do the sandwiches. 20 seconds later they hand to me. I just grabbed and ran. Opened up in the car and burger was ice cold. Sandwich was ugliest thing I've ever seen. 2 pices of Wonder Bread, a slice of grocery store ham, piece of cheese and some mustard. Totally inedible. AVOID. On top of that, the owner, an old guy with long beard, knocks on the bathroom door, 30 seconds after my wife went in asking if she was alright. Scary.

She is very accommodating we love her!! Her shop is so…read morequaint!!! Her food is homemade and delicious.