Ighhh. Well, the problem I was having the last time I went there with paying on the app was ok this time but yikes, this store is in serious need of help. 5 people waiting in line, one worker behind the counter serving all of us PLUS making app orders. And the web/app orders take precedence over in-store customers it seems. There were 2 people ahead of me in line today who didn't even have money to pay for their order - they had to go get it from one of the other stores (with an atm maybe?) There was also a guy in the store who was simply there to get some water from the soda machine on a hot day while he stood there shamelessly, having a very loud conversation on his cel phone. "Yeah, I'm here at Subway getting water....yeah....okay so what time do you want to meet today?" If this was my Subway franchise, he would've been shown the door after the first cup of water. And I would've been generous letting him have water without buying something else. But you don't get to disrupt my store with your personal phone calls. And if there had even been one other worker, the line could've been non-existent and I would've gotten out of there in 5 minutes, not almost 20 minutes. Ridiculous. If this store wasn't so close to home I would not be going there. read more

The ladies here are the best! They k ow the menu items, they always have helpful tips to make the sandwiches pop with hidden combos. Very good place, clean efficient and fast! You learn to appreciate the care that goes into it. They never get an order wrong and they make sure of it. I appreciate that kind of attention to detail it's very important when it comes to food. When the store stops caring the quality goes down and mistakes happen. This is my goto spot when I need a sandwich on the run. read more

Foods fine. No bathroom even though legally required. Lady gave me sass when I asked to use the bathroom

Total rush I had to order and pickup a ton of sandwiches this afternoon, the ladies were very helpful and very nice. Bread was fresh and soft! THANK YOU! read more

wow, they do not take online orders and there is a national promo that was in my app $6.99 any footling, had a promo code next to offer, and said location was participating, I went to store and ordered and she said you have to order online to get promo WHAT!!!!!!! I sent an email to subway customer service which went straight to the owner of location where I went to who served me, it was a form letter that had nothing to do with what I said,. There is NO WAY I could find to complain about a franchise owner, reddit also says good luck, there is nothing you can do, the owner acted like she knew nothing about the promo, I just want what they promised, not much I know but it's the principle, like 7-11 says $1.00 for small slurpee but i have yet to find a location to have small cups, what a joke, read more

The worst subway I've ever been to there was nobody in there. It was completely dead, and I stood there, waiting for the two women just standing there to help me. One woman was cleaning the windows, and the other woman was making pick up orders, and I was there for fresh order after waiting for seven minutes and asking are you guys going to help me, they said oh sorry thought you were a pick up order even though none of them talk to me when I walked in safe to say I'll never be going back here again read more

That was the saddest subway footling I've ever had. Placed an order through the app, barely any vegetables, it's was pretty much just bread, tuna, tomatoes and a little lettuce, 4 olives, 2 pickles. Very underwhelming. Love subway, but this location needs to make better sandwiches. read more

This is the GOOD VIBES Subway. The staff is always cheerful and full of positive energy! My favorite location in town.

Worst subway experience I have ever had. Was on my way to my 12hr shift and the older lady was super rude told me to wait 10 minutes when nobody was in store. Started earlier because another customer came inside. Threw my sandwich at me because I had asked to use a coupon. Rather just drive to another location this was not it. read more

service was ok it probably would've been better if the lady wasn't so stressed with a long line and 3 doordash drivers and she's the only person in the restaurant making the food, shame on subway management for treating their employees like that. read more

Great service from Pam ! She took care of me and I received the sandwich right away . Good quality with healthy options. I recommend to to the order at the place rather than ordering ahead of time. Bring back the pesto dressing! read more

Subway - Tuna Sendwich - Fast Food Near Me - Tarzana, California

Bad costumer service. I think this subway has one of the worst costumer services I've ever seen in my entire life. The old lady's seem mad at you 24/7, oh and don't forget, if you bring coupons they don't even put enough ingredients and have such an attitude as if they are the owners. Not recommended at all, avoid if you can. read more

So what makes me give 5 stars is the customer service here! The food is the same. Good regular subway sandwich. But I went today for lunch and two ladies there, one making the sandwich and one cashier was super nice! They make small talk and also very patient. I saw one customer and it was her first time at subway but the lady was super nice explaining how it works and smile. The cashier seems to remember some regular customers which I thought was amazing. The guy who made my sandwich might have been new since he looked little confused and didn't wrap my sandwich the right way but that's ok! He wasn't rude or anything like that. I'd def come this subway in the future also! read more

Fast food places only get reviews when it's bad service. You can go 10 times and get your order as it was and the taste was good. But you get a dr. Pepper instead of Coke and here you go, going lose on Yelp. Well my 1st time here was the best experience I have ever gotten at subway and I go to subway 3 times a week or so as I work mobile and always try to find the closest subway to me. Walked in and the 2 staff members were so nice. Hispanics. 1 male & 1 female. The owner I think, was also there and she treated them so nice and respectful. I've seen otherwise at different locations. The older man did my sandwich. He was so good at doing it, it looked fake. I asked for extra chipotle sauce and he laid it out like it was his own sandwich. Like he cared how my sandwich came out. At the end he asked if it was for here or to go I said I'm eating here. I should've taken a picture of it. But he laid the sandwich out in a plate so nicely, the picture would've made you want to go get one for yourself right away. That's how good it looked. And while doing my sandwich the other lady would talk to me and the guy so nicely. Very welcoming subway. Whenever I am 6-7 minutes away I'm definitely going to this one again. read more

This is the best Subway I have ever been to!! They have the best ladies working for them! They are so friendly and make your food with luv!! I will be back over and over to see Maura! She makes the best salads and is always so friendly!! read more

Subway - BMT Protein Bowl with LUV - Fast Food Near Me - Tarzana, California

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I appreciate that he seating area was clean and cleaned often. I felt good eating in. The atmosphere is nice, bright, and the people are all very nice. Gets a little busy during lunch time, but you know the food is always good at Subway. read more

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Monica just made me an excellent sandwich just like I asked! Great customer service and smile! Thanks

I like that this location is 24 hrs. But the parking sucks. Unlike many Subways, they are not stingy with their toppings. read more

guys. when i tell you to listen to me .... you must listen. this place is what dreams are made of. they make you a sandwich of pure gold. what you want, that's what you get. SO. MANY. CHIPS. I AM OBSESSED WITH CHIP. service slayed. she served. EXTRAORDINARY AMBIANCE. GREEN AND YELLOW. they played the song "BBL Drizzy" and i was obsessed. i had no other choice than to bust a move right there in front of the meat selection. so many selections. read more

Subway - tuna sub - Fast Food Near Me - Tarzana, California

Placed a order with online buy one get one free sub 2 subs came out to 15 bucks what a steal when I arrived at the place the lady said oh we are all out of mozzarella so I added extra cheese let me tell you why I look at my chicken bacon ranch and there is no ranch and barely I mean barely any cheese and I asked for extra onions and there was barely any and to too it off she was Indian need I say more like why do every subway got an Indian person working at their store I swear and like just a overall shitty place I would never come back here like my sandwich was made with no love it's like they were in a rush but when I walked in it's like Imthey hadn't seen a customer in a couple days lol I give it 2 stars instead of 1 because I walked in grab my sandwich and left so it was a fast experience read more

After going to this Subway location for DECADES, I will not be going back after tonight. Apparently, there's some idiotic new rule in effect that if you get a foot long sandwich veggie sandwich but want two different cheeses on each half, you get charged for two different sandwiches. It's a sad state of affairs when SUBWAY begins nickel and diming customers over CHEESE SLICES. If this is the rule at all Subways going forwards, good luck retaining customers! As for this Tarzana location, you've lost long standing customers and have earned this crap review for instituting crappy new rules which have no rational basis. read more

In general i love subway, but this one doesn't have much parking and when I asked from the worker there to change gloves I got a vibe. Not coming back. read more

The 3 ladies working today WERE SO BUSY ARGUING that they weren't even taking peoples Orders . Un fucking believable . Never in my life have I seen such an unprofessional hot fucking mess . Literally just arguing back and fourth the whole 30 mins I was here . read more

Fix your schedule. It's said open 24 hours next to exit, on yelp said till 11.59. I just came there and staff told me they are closed at 10:55. What? Why? How your schedule works ? read more

Subway - "Open" 24 hours - Fast Food Near Me - Tarzana, California

A suggestion for training your sandwich artists... For people who dislike avocado, or have an allergy to it, having put inadvertently on their sandwich is not appetizing. I ordered two sandwiches, one for my wife and the other for myself. I had the guy make mine first to minimize the likelihood of a mix up in the sandwiches. My wife loves avocado, and gets it on nearly every sandwich she orders from Subway. I asked the guy to add avocado to her sandwich, but he hadn't cut or packaged mine yet. He cut up some avocado for my wife's sandwich, finished her other toppings, then proceeded to use the same knife to fold & cut first my sandwich, then my wife's. Great! California finds a way to force-feed me avocado once again. Lesson for today: use separate utensils for separate jobs. read more

Absolutely minus 5 stars... Very Unsatisfied. I made a very large order almost $500... I got old bread 5 entire incorrect footlong sandwiches and the manager grilled me with questions on why I need the order with uncut sandwiches nd where I'm going with them which was none of her business... she made a huge fuss when I tried to get refund for the 5 incorrect sandwiches... as well as not getting the extra meat I paid for. The wrong place to order for a party they obviously cannot handle large orders. They tried to hide the incorrect sandwiches within the order... shady and rude.. read more

THE CUSTOMER service is so fast and efficient. The ladies making my foot long were so sweet. The place is perfect and clean.

I just walked in at 10:50pm on Saturday when the store clearly states it closes at 11pm. I was told I can't order food because they have to clean up. If you stop serving food before 11pm then you shouldn't advertise being open until 11pm. read more

Been coming to this subway since I was a kid. Pam and Monica are so helpful when it comes to service. They get you exactly what you want in a nice timely manner! I recommend this place to anyone who lives in the area. read more

All those Subway has to be the cheapest sandwich place out there and they get great customer service but they have no quality control they just there to sell their food and MoveOn I have never seen ham that is brown that I've told the lady can you change the ham and then gives attitude because she doesn't want to give me fresh ham this Subway has sucked for years will always suck and they have no quality control check out the photos of the ham that I'm about to post stay away from the store read more

1 of top 3 subway When I meet any subway crew who treat ur sandwich next level.. i feel so grateful and really appreciate it. 99%, crew just putting whatever we say & wrap. Of course, when they're busy, they just need to keep going. I totally understand and personally never expect anythjng more than that. But This branch got 2 crew so far who gave me next level service. (Bummer I totally forgot asking names.. I'm sorry... they deserve names in here) Not only approachable and nice, but give extra little thing makes sandwich better. A bit ago, it was a guy who gave me many advices to make sandwich better. What combo of dressing or bit of oregano for This etc.. and today, I wanted to have tons of veggies, she suggested put dressing on on meat/cheese, that way it'll stay there while trying to eat "veggie thick barely can't fold" 6" sub, less messy. I could see her hospitality, make sandwich w love.. and when we experience people who create with love, whole eating experience gets elevated as u know. Little thjng makes such a huge differences. There're other branch I met person like that. But it's really rare. Vs kick ass Crew x 2 from this branch! .. Thank You !!! read more

I've been to different subways hundreds of times but today was my best experience ever! The people here are so caring towards the customers as well as each other that it reflects in the way they prepare the food as well as the overall atmosphere. All businesses should take a look at the way they treat their customers because going above and beyond is what makes people come back again, and builds a loyal clientele. read more

What ever you do never come here I went for a simple sandwich and I saw flies roaming around and the worker not doing anything then I order mayonnaise and it's not even white it's yellow and has a tang most likely was expired and rude staff Never come here read more

The ladies who work at this Subway deserve 10 stars! They are the sweetest, most helpful, kindest employees you could ask for. They look look out for their customers and are so welcoming. I moved to Westwood and still think about how wonderful these women are, I went to this Subway for years while I lived in Encino and they deserve recognition for their hard work! read more

I go to Subway in Tarzana and Encino and Reseda. Everyone is so friendly. The food is fresh and they are so patient with all the fussy customers. They have a senior citizen discount so yeah for that. You can find coupons on line or the old fashioned way in your mail box. read more

Highly enjoy their food and customer service. The manager and staff here are the most helpful compared to any Subway I have been to. The store is clean and efficient as well and their sandwiches are excellent every time. Highly recommended! read more

Very friendly ... Both ladies working at 9 am were friendly and recognize us right away even though we didn't go there last few months , well one of the reason was I had two bad experiences in the same location in the evenings ... But I am all happy now read more

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They literally don't know how to wrap a sandwich. I was so disappointed. I asked for mayonnaise and she just gave me a squirt. Like wtf. And again, they leave your sandwich open and wrap it. I had to tell her to "please close the sandwich it doesn't matter if you squeeze it". But still she didn't do it. Never going to this pace again! read more

Came here at 1am today. Inside is clean, but they have drunk- drugged- homeless people loitering outside. The female sandwich artist was RUDE. For every question she asked i had to repeat myself thrice. My husband simply asked a question about a price because it was being displayed on the register differently and she told him to calm down. She had to put two half breads together cause she didn't have a footlong of a jalapeno cheddar. When i asked for her to shave/ take some i.d the bread off, she proceeded to tell me that it's the only one she had as she turned her back on me with attitude to put the bread back. I told her, again, i do want the bread. She is now raising her eyebrow. When i asked for a second serving of jalapeno on the side and she told me not to rush her. So, when we got home, as i was eating my sandwich, the bread tasted sour, i couldn't even get halfway through my 2-part 6 inch subs. It was such an unpleasant meal, and now my stomach is sour. Wish we didn't waste our money here. If only the subway by my house was 24 hours i wouldn't even come here. Lesson: don't come back to this specific location read more

Horrible night staff. They always argue with you when you try to order. While foods cooking they go in the back til the food is burnt. Expect to spend atleast 10 minutes waiting for a simple order. read more