6/12/26 in the afternoon, 8 of my family met from Sacramento, LA, and Richmond at the 741 E Monte Vista Ave. Subway. A tall young man was there alone. He took care of all of us extremely well and was incredibly personable and efficient. The 8 sandwiches had fresh ingredients and were made to order. We were able to put two tables together, sat comfortably, and had a wonderful visit. The place was clean. (Even the john.) One of us stayed in the car to nap because of the drive from LA. The whole time we were there, the young man was continuously busy. My family highly recommends this Subway. Kudos to the tall young man who worked that shift! P.S. When I chose this Subway location, I was skeptical because of some of the comments. Our young man could easily be a manager because our experience was amazing. read more

Quality/Quantity - Such a BIG change since the $5 foot longs! When I want or need to eat healthier, I think of Subway. Basically a salad in a bun. Today was a 9 hour travel day today, so I got two footlongs. Oven Roasted Turkey & All American Club with everything on it. Lots of different product footlong promotions, see pictures. Atmosphere - Decent size location. Clean, except it looks like they are going through a transition, a few large boxes laying around. Indoor or outdoor seating, but everyone mainly takes to-go. No public bathroom visible, nor did I ask. Open 7 days a week from 7:30am to 8pm. Plenty of mall parking. Service - Okay. For Father's Day, if we ordered via the app, it would have been BOGO free, but the employee would not honor it... Price - $30, very expensive for what we got and for "fast food." Especially since I used to pay $5 each. Or am I outdating myself? This did not include drinks (we got Starbucks across the street) or chips or cookies, etc. Owner Comment - Congrats on your success since 1965 and with your 37000+ locations worldwide. read more

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I ordered my free sandwich through the app for a pick up order and as I go inside to ask for my order she asked do I buy from their location often, I said no. She explained in full detail how they don't appreciate people ordering their free sandwiches at their location. Like what do I care! You are being owned by subway take it up with them and give me my sandwich. It was very unprofessional to greet your customer that way just cuz it was non profitable for you. Lastly they went very minimal on the BLT sandwich I got as if I was eating straight bread, barely any ingredients at all. I hope they get audited from corporate and get dinged for that horrible experience. Go to any other subway in Vacaville besides this one for that matter read more

Been going here for years now today is the last! I'm tired of receiving sad messed up orders when ordering online! Will never go back!

Very very skimpy on everything!! Every time I've came to this one (only because it's close to where I was) they act like there's a massive shortage of vegetables. I even asked for extra to see if it would make a difference, but they literally put like 4 thin onions, maybe 6 olive slices, 4 pickles, etc.!! You get the point!! For the price of the sandwiches now, veggies aren't going to bankrupt them!! I even asked for bacon to be added 3 times, but was ignored. It's the worst Subway in town!! read more

I see why this place has bad ratings. Honestly stay away from here go to the next subway! Customer services lacks severely (& that's me being nice) I did a mobile order just to get back to work with two cold sandwiches. I called the location & the boss told me nothing was wrong & why am I complaining about a FREE sandwich! 1. I didn't order a oven roasted chicken breast. I ordered the great garlic! Regardless if it was free! See pic below. 2. You shouldn't talk down to your customers, when your Establishment is offering buy a series foot-long, get the 6' free. If you wanted to take it upon yourself to make any sandwich, just say that lol in your advertisement. 3. Educated your staff on the new SERIE subs instead of blaming the customer. 4. Take accountability So back to my FREE sandwich! My chicken breast & bacon was cold! But my bread was toasted, hmmm. I received 3 leaf's of spinach (I can't make this up) & 2 jalapeños. Haha I was so irritated I threw it out before I took a pic. However my bf took a pic of his, not to mention this sandwich cost. He received cheese, not melt, 2 strips of onions, 2 bell peppers, 4 jalapeños (woohoo)! Seems like their penny pinching to me. Or they just don't care about their customers. I will NEVER return to this place. The subway on Peabody is by far the best. Mobile orders always come out right, customer service is the best and they are super sweet! Too bad it's closed right now for remodel. read more

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***Don't bother going to this one.*** Asked for a little more added of certain veggies, I was told I would be charged extra! If I didn't get every single vegetable, why charge me if I ask for another small handful of the one I wanted? Also was missing some that I had asked for!!! For the price you pay, this place is a joke. What happened to MAKE IT YOUR WAY read more

This place covers its meat?! You can't see what's behind there when they are placing it on your sandwich! Barely any meat and veggies even after asking for a "little" bit more of lettuce... last and worst thing - when I was about to pay with my COUPON! Lady said "I HAVE TO let them know I'm using a coupon prior to ordering!" What?! On top of giving me an attitude about my coupon - they also mention that a sandwich I picked is not redeemable because they say so! I show them the coupon and nowhere on the coupon it states - "I have to let them know and my sandwich was NOT excluded from using it." Last time I'll ever go to this branch! read more

Don't go to this location. Got charged for a high protein sandwich yet she didn't put the advertised amount of meat on it. They're so rude and skimp you every-time. Also was told they don't do the daily specials at this location never heard of that. She also said I could only get white bread because she didn't want to cut a foot long in half of the Italian herb and cheese. Go to any of the other locations in town. read more

No where on the website does it says NO CURBSIDE AFTER 4PM. But that's what the Subway employee yelled at me, very rudely as she threw my bag in the window of my car. If they don't want curbside service, can't they turn it off? I don't know, but her customer service needs some opportunity training. My steak sandwich was also soooo dry, I had to add additional mayo at home. Maybe it was retaliation for requesting curbside service?? read more

Worst Subway I've ever eaten at. Hardly any meat on all of our sandwiches. Also if you want any veggies you have to ask for extra just to get a taste. Also no napkins given to us on our to go orders, and no napkins found in the restaurant for customers to take. I looked at the tomatoes and they looked bad, I would not want anyone to eat those and get sick. Save yourself the trip DON'T GO HERE. read more

Visted on our way to the snow and Amarjit WAS AMAZING!!! So kind with helping to navigate food allergies to the point of providing labels and ensuring %100 satisfaction. SHE DESERVES TO OWN THE PLACE! Managers...give this girl a raise!!! ps. from out of town and never been here before but hands down best experience:) read more

No restroom. No excuse for this situation. Couldn't even wash my hands. Sandwich fine, underwhelming. Problems as always with ap, and it was almost $18 for sub, bev and soda. read more

This is the absolute worst subway. Hair in the sandwich and cookies ive found! More than once! Cant believe i went back! You can ask the rude owner for extra veggies and she will just ignore you! This is the worst subway ive ever been too. read more

Subway - Paper thin samdwich barely any meat or veggies - Sandwiches Near Me - Vacaville, California

Never again This is what we got! There is nothing on these and this is the worst sandwich I have ever seen!! Both asandwiches are TERRIBLE! Very disappointing!! read more

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RUN! I pulled up out front for curbside delivery and use the app to notify the store that I had arrived. I noticed that the store had someone ordering so I waited until the person could be helped. Once the customer left it's been about 5 minutes and I watched the clerk play around with some squirt bottles and stare out the window so I. Thought to called her to let her know I was outside. After the 5th or 6th ring she answered and I informed her that I was here for curbside and she started to shout at me that she had. Other things she needed to worry about and other customers were here before me. I replied that there was no other customers that I could see, and she ranted at me about being too busy and the only person there. I hung up on her and she came outside with my food to then actually yell at me by my truck. At first I couldn't really hear her, so I turned off my music and she was actually raising her voice at me, when I just wanted to leave with my food. Something about how I shouldn't just sit in my car and I'm not the only customer in the world. I would have happily come inside had she asked! She didn't stop, and when I asked her to move so I could leave she walked to the side walk and kept shouting until I drove away. To make matters more disappointing...my request for "extra extra extra jalapeños please " earned me literally three. Three slices. This was such a scary, weird experience. I have no idea what to feel. I didn't want an apology, or a refund, or anything crazy...I just saw her messing around with sauce tubes and thought she didn't realize I was there while she helped her customer. What a certifiably unhinged woman. I won't make the mistake of returning to that toxic chaos again. read more

Subway - Thank you for the extra jalapeños. - Sandwiches Near Me - Vacaville, California

If I could give a restaurant zero stars, I would give it to this place. The food itself tasted fine but when we had tried to ask for a bit extra of lettuce and spinach she would act like she couldn't hear then said "there's already plenty, i can't give more," wish i took a picture because it wasn't i promise or else i wouldn't have asked for more. Then had i known about the "hospitality," i just would have went somewhere else entirely. Walked in asking about an order pickup and she looked at us dirty and said "it's not done," which is fine but why would you say it's done on the phone if it wasn't? And it doesn't stop there, the SAME lady who served us was on the phone actually COMPLAINING about us while we were patiently waiting. Idk if she thought just cause it was in a different language we wouldn't understand but we were able to understand every word. That's why when we she looked up and saw us staring at her like "wtf" she looked right back down. Now I usually don't have time to write a complete review like this and COMPLAIN but, this restaurant sucked so bad I had to tell everyone to not come here. The lady was rude, disrespectful, had a terrible attitude toward us. 0/10 place, go to a different subway if you decide to go. This is by far, the WORST subway of my life. read more

Used to be a regular here but not anymore after today i'll never be back. Placed a mobile order and came in to pick it up at the time it stated it was ready. I get there and they say they don't have an order under my name, well that's weird because it took the money from my account and im staring at a receipt i got( it was placed to the correct address) . So after 10 minutes of going back and forth with them over something that's clearly their systems fault, they don't offer to remake it so i have to ask if they can make the sandwich that i got charged for, to which i get attitude from them. she then says well if we don't get the money for it we can't make it. Ok well i got charged for it. She says i just hope you come back and pay for it later on and i told her how am i going to come back and pay for something later if it already charged me money? so ill do her one better and won't EVER be back. To be treated like this as a regular (even she said she knows i come in all the time) is insane. They acted like i was trying to pull a fast one on them because of an issue on THEIR part. So be careful placing a mobile order bc they will take your money and then say they don't have your order even if you have a receipt, then they'll give you attitude if you ask them to make it. read more

Can I give less than 1 star? Worst costumer service ever. The lady was so rude. The portions are not like often. I am not sure what's management doing to stop this! The location is amazing but this costumer service is definitely leaving the brand on the floor. RUN to the next Subway read more

Bread was stale/hard. Ordered Italian BMT & there was NO ham on sandwich. We generally order this sandwich & I always find bread to be dried out & hard. Im finding a different Subway. Or better yet , drive up to Jersey Mikes! Im done. Tonite was a deal breaker! read more

Last time going to this Subway Very rude workers no customer service. Very lazy they just throw your sandwich together they don't listen to what you want putting wrong items in sandwich. The bread is always hard tomatoes are green the older lady appears to be tired maybe need some fresh employees or new ownership. Went to another subway today what a difference. Maybe the store on monte vista Albertsons can go to the golden hills subway in Vacaville and train them. read more

Service was rude. I walked in and I smiled at the lady and said hi and she said "Yes?" Asking for more than two pickle slices and tomatoes on my sandwich made me feel like I was asking for the lady to do a couple back flips. The bread was soft and the sandwiches were good though. Went in the bathroom before I ate, to wash my hands and the faucet was broken. Seems pretty unsanitary plus how expensive can it be to replace a cheap faucet? Hopefully the employees wash their hands somehow. I wouldn't come back to this Subway. Next time I'll just go to the one on the next block. The sandwiches taste the same at every Subway, so maybe they should focus on being FRIENDLY. It won't kill you to say hi and smile. Geez. read more

Subway - Sandwiches Near Me - Vacaville, California

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I went to 1045 Alamo subway I had a coupon for a foot long meal for 7.99 I guess becus I had the coupon I got this horrible sandwich she barley put anything on it even the sauce she only put cheese on one side if u didn't have a coupon u got a good sandwich with coupon u got this nasty sandwich it's sick I will never come here again read more

Subway - This is suppose to be a toasted chicken terriaki with Swiss - Sandwiches Near Me - Vacaville, California

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Service is terrible everytime I come in the worker talks extremely rude. Very stingy with the topping for a sandwich that's almost $20.

Can I give this place a 0 star? My wife had a horrible experience at this place. They couldn't charge my wife the price of a foot long instead of two six inches just because she asked for different sauce on one side. This is ridiculous. This place is the worse. Anyone who goes to this location is on their own with everything from quality to customer service. If you want a messed up, jacked up sandwich come here. If you want your messed up sandwich with the worse customer service ever then this is the prime location for that. This place has to close. What a joke!! We will never come here again. Stay away from this location. They don't treat customers with any respect and don't serve their sandwiches with any sort of love. Drive the extra mile and go somewhere else, it will be worth it for you. read more

This sandwich looks like dog food. This is supposed to be a steak and cheese 6"( I took 2 bites). Can someone please tell me why Subway sandwiches NEVER EVER EVER EVER look like the pictures they advertise. They should be ashamed to call themselves a sandwich shop. read more

Subway - Supposed to be a 6" steak and cheese - Sandwiches Near Me - Vacaville, California

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This is the place to go, the staff is really nice and the owner gave my cousins free cookies! Space is clean, bread was fresh and really enjoyed the experience. read more

I don't even want to give this place a star Worst subway i've ever been in. The customer service there is horrible when you order a sandwich they barely put any items on your bread and when you ask for just a little bit more they have a conniption fit And they have the audacity to say oh you have to pay more for damn sandwich it's ridiculous you're hardly putting anything on the freaking sandwich to begin with. read more

Go to any other subway in town. This subway is by far the worst in terms of costumer service and they skimp out on everything. Why am I paying almost 10 dollars for a flat sandwich with hardly anything on it. 3 tomatoes on a footlong. 7 olives. No joke, It's not worth coming here. read more

They aren't participating in the BoGo Footlong. Next time I'll try a different location in town. read more

Subway - Sandwiches Near Me - Vacaville, California

We walked in and instantly felt like we were bothering the woman working...proceeded to order and she rushed us barely grabbing ingredients I'll never be back this is my Italian BMT SANDWICH WITH EVERYTHING read more

Subway - Italian B.M.T. - with EVERYTHING - Sandwiches Near Me - Vacaville, California

I ordered some food here but I guess you can't wrong with subway. However no restroom is available, not even for customers. This is silly, why would they do that? Based on that I'll give it a one star review. read more

Asked if they honored the coupons Subway sends in the mail. Lady there wagged her finger at me and said they don't do those there. Well, went to the one on Peabody (lady there was super nice). After reading the reviews here, I'm glad I didn't pick up any food. read more

If I could give 0 stars I would! This was my first and LAST time going to this location! First of all, the smell of the place was HORRIBLE when we walked in! Smelled like sewer water. That should've been a sign for me to leave immediately. Secondly, the older woman was rude, didn't listen, had poor communication skills, and major attitude. Lastly, the sandwiches were so poorly made. My tuna had barely any tuna on it and very skimpy on the veggies. Worst subway sandwich I have ever had! Not the way to run a business if you want to STAY in business! I DO NOT recommend this Subway location! read more

Placed an online order and my card was charged. Showed proof of order confirmation, and that my card was charged and they still would not make me my order. Business needs to make the online option not available if they are not going to make the order a Customer pays for. read more

Skimpy stingy servings to the point it's actually insulting. They also give less slices of cold cuts then they're supposed to. The bell peppers and onions were sliced paper thin and they actually even skimped on the lettuce...and we all know Subways usually overload you on the lettuce. Do yourself a favor and go to the next subway. read more

This place is horrible the employee lady claims to be the owner manger is so rude this is my second encounter with her always rushing you is very rude don't even waste your time and money here read more

If I could give less i would. Been a customer for years in hopes that it would eventually get better. They finally turned on the air conditioner but the customer service is still POOR and the indian lady is so aggressive. read more

This was the worst subway experience that I ever had. Our family enjoys subway often, but will never visit this establishment again. I am not one to leave feedback on Yelp often, but felt that it was necessary this time. The owner was incredibly rude. This is the second time I've been in at and had a horrible experience. I am one to give people the benefit of the doubt, because we all have bad days. But clearly this is a character issue. I will make sure to support other subway businesses and not return to this one. read more

This is a copy of the complaint sent to SUBWAY CORPORATE. Not only did My wife and I have a bad experience. But when we got to my mother in laws home down the street. She and her husband also had a horrible experience with Minu a week earlier. She has zero customer service skills! And she is very stingy with adding veggies to your sandwich. If you ask her to add more or make changes she breathes deep and does it looking mad. Looks like she hates her job or business. Have a nice day Minu! read more