Still love their cheese steak sandwich even after 20+ years. Nice staff and clean dining area. Add pepperoni, and don't forget the sweet peppers - delish! read more

Cheese Steak Shop - Sandwiches Near Me - Suisun City, California

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Been going there for over 15 years. Haven't been in a while but they still serve the same great cheesesteak this side of Philly! ! I do miss the decor from the old birthdays on the wall but I'm bias because my daughters were there. The food is till great! A shout out to the young man on the grill Jeremiah!!! He had phone orders and online orders to deal with and he jumped in and took my order while the other employee was on break and the other on the phone taking another order. He had his griddle half full and got me out with speedy service! read more

If you are looking for a good cheesesteak it's a good spot . The people working there are usually friendly and the place is clean . read more

Cheese Steak Shop - Bacon Steak with Curly Fries - Sandwiches Near Me - Suisun City, California

The Cheese Steak Shop never disappoints. The sandwiches are hot, flavorful, and loaded just right. Great quality, fast service, and always hits the spot when you're craving a legit cheesesteak. Definitely a go-to. read more

This place was always a little expensive but at least if you ordered the King it was a little more meat. Now the King seems to be as small as the regular but cost more. I stopped comparing to back East where I'm used to to getting and rationalized it's Cali. But my last two trips the meat in sandwiches get smaller. read more

Food was not correct. Food quality has gotten visibly worse. Smaller portions for more money. You'd be better off going to taco bell than this piece of dog water. Also don't let the older reviews fool you. Go somewhere else because this isn't it read more

Cheese Steak Shop - A large fry from this place is nothing - Sandwiches Near Me - Suisun City, California

Great food! I'm a classic cheesesteak person, myself. So I've only had their king size Gilroy cheesesteak and it's always been good.

Not the friendly place to go to. The color hair guy needs some customer service like I was there as a nuisance.

Recently found out about this location and decided to stop by and try it out since we love cheese steak we always went to the one in Vallejo so we thought why not try this one too and let me tell youu this place is delicious, spot on classic cheese steak sandwich I got the Hoagie king size with steak fires and it literally hit the spot although I thought the fries came seasoned but it also has been a while so I'll just ask the next time I go again. And there will be next!. Definitely recommend this place read more

Cheese Steak Shop - The hoagie king size w/ steak cut fries - Sandwiches Near Me - Suisun City, California

Best cheesesteak in town, has an edge on Charlie's. Been going since I was a kid on Divisadero in SF and Grand Lake in Oakland. Portions and quality are good. Wish they bring back one to VV. read more

3rd times a charm. This sizzling afternoon I got the Hoagie to-go. I was driving home which is an hour away and asked them to separate the bread from the cheesesteak. They not only did what i requested, but they packaged everything all so well. There's a reason why I have to stop here when im out this way. read more

Cheese Steak Shop - Nicely separated Hoagie as requested - Sandwiches Near Me - Suisun City, California

3.5 Stars. King chicken was clean, hot, and fresh! It just seems like something is missing at this location. Salt and pepper maybe? Can't put my finger on it but the Vacaville location (now closed) had the wow factor I loved. This one also doesn't put the same amount of meat - their King is a little skimpy. The sandwich is opened so you can see inside on my pic. read more

Cheese Steak Shop - Chicken King - Sandwiches Near Me - Suisun City, California

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Sandwich was good for the most part. They tell me they put six or eight slices of cheese on it, but I'll I'll be damned. I could only find about a half an ounce of cheese on the whole sandwich and I got a giant. Don't figure. As far as the peppers they only gave me green ones and I told him I wanted red and green that was a bummer and I got a large fry which looked like a small fry. They usually are pretty good when you walk in and get the food, but I guess I have to go order they can teach you and you won't say much because you've already left the store. Oh well I don't know if I'll be back any questionable read more

Service at the front is helpful with any questions, food comes out pretty quick. Clean space inside. Seems easier to do phone orders in and get it for pick up. I had gotten a large zesty veggie. Their pickled peppers have great flavor, but the sandwich was mostly cheese with little of the other veggies unfortunately. For the price, didn't really meet the mark for my needs though compatriots seemed to enjoy the amount of meat in their sandwiches. read more

Cheese Steak Shop - Zesty veggie - Sandwiches Near Me - Suisun City, California

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The cheese steaks use to be juicy, l found that the sandwich meat is dry, maybe they are cutting back on the cheese, onion and mushrooms, l noticed l didn't see as much on my sandwiches lately, read more

Place was clean, staff very friendly and knowledgeable about the products. My Cheese Steak was loaded peppers and all. Garlic fries were plenty and tasty as was my sandwich. I will be back. read more

Went on a Sunday with my family of 5, walked in at 7:20. They closed at 8:00. We received our order at 7:50, after all other smaller orders were completed. At 8:00 they told us we needed to leave despite being halfway done with our food. I'm not even mad I just think it's funny bc we ordered our food 40 minutes before they closed, spent $70, and got kicked out. Food was bomb still. read more

Awful chicken. Awful cheese. Never again. Staff was service oriented. Tables and seating were clean.

Always has been a pleasure to order from here until lately. There is a Hispanic guy there that always has an attitude. I addressed him once and they blocked me from ordering by phone. It's ok. They were cheating on the meat portion anyway, but I thought I would post because I see a loyal customer does not matter any more. Kind regards read more

They have the best steak fries and it's pizza steak sandwich is fire hhahahahahahhahaha

I went to the Cheese Steak Shop in Suisun, CA and received a sandwich smaller than my Comcast remote control. The sandwich was filled with sweet peppers and very little chicken. These sandwiches use to be loaded with meat and peppers. On a 100 degree day, the air condition was not working and several customers complained to the manager but she provided no explanation. I will not be coming back here. read more

Cheese Steak Shop - Small Chicken Cheese Steak Sandwich - Sandwiches Near Me - Suisun City, California

I've eaten a lot of cheesesteak sandwiches. I thought i could only get a good one on the East coast where I was born and raised until I got one from the Cheese Steak Shop. I've lived in CA 30 years and crossed the states 7 times. I'm so glad i found this place with its perfect meat, sweet peppers, grilled onions, and perfect bread. But they could be consistently generous with their amounts. I've gotten a few skinny ones. I use GrubHub a lot so I'm not there while they're making my stuff. read more

Second time I've come within the last few months. This time we walked the food back In & got a refund. Definitely never coming back, and will tell anyone I know don't waste their money. I'm assuming a new owner took over.. the meat portions have SIGNIFICANTLY gotten smaller. We always order King size of whatever sandwich.. and peppers on side. Mind you, king size is advertised as 50% more meat. So why is it the size of a classic when I get it.. and I can only imagine what a classic looks like. When I asked them about the portions they tried to gaslight me and say it's because I got the peppers in the side. Uhm no, you're clearly ripping people off and selling portions smaller than a bean and cheese burrito from Taco Bell for $16-18. I wish I had taken a pic before I brought it back in so you all can see. They did refund me my $40 for the joke of sandwiches they tried to give us .. as we were backing out the two girls and who I assume is the owner stood around laughing. Jokes on you cuz your business is going to fail because you're cutting corners ripping people off. If you read the other recent reviews, others say the same about portions. Save your money folks. read more

Great Philly Cheese steak sandwich place . The sandwich is full stuffed with meat and packed with flavor. Fast friendly service with a great atmosphere. read more

It is what it is! You gonna get a lot and it's gonna be heady! Standard west coast entry level cheese steak. This particular store was very clean. Staff was friendly and attentive. Food came out fast and hot fresh to order and I loved it. It was a "double bang" by the way. I had just come from Cast Iron... There are better sandwich shops. But not at these prices read more

Cheese Steak Shop - Hella clean store... hella nice ppl! - Sandwiches Near Me - Suisun City, California

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I was actually impressed with this spot. The variety of different sandwiches was good. The pictures and descriptions on the menu actually made it difficult for me to decide what I wanted. That means I have to try everthing on that menu at least once. read more

Great place in Suisun City. Great food and service. My sandwich was nice an fresh and served hot and fast. read more

Cheese Steak Shop - Classic Philly Cheese Steak with Chicken. Excellent stuff! - Sandwiches Near Me - Suisun City, California

Absolutely the worst service of anywhere I have been. I ordered and waited about 30 minutes as others wete getting there orders slowly. I asked what the eta was on my order she says sorry your order was lost and never made. She knew this but was not working on my order and could not come out and tell me either. I told her to refund the order this whole experience was complete bs so now i wasted my whole lunch break and will not have time for anything else!! I have been to other cheesesteak shop restaurants and love them but will never go back here! read more

Wanted to taste an authentic Philly cheesesteak and this place was pretty close. I am from the Philly area so I know what Is authentic. Everything was very delicious on the sandwich. Although there roles weren't definitely not the best, I will Be coming back here for some cheesesteaks read more

Cheese Steak Shop - Sandwiches Near Me - Suisun City, California

I always eat here. There was no issue with service but while i was eating my sandwich, a few bites into it I bit into something hard. It was a pebble. Yes, a small rock. I took a picture and told the front counter lady. She took my sandwich and the rock and made me a new one. Be careful eating here, i could have chipped my tooth. Lady at the front was very apologetic and she just replaced my small sandwich with a large. read more

Cheese Steak Shop - Sandwiches Near Me - Suisun City, California

Not sure how customer service is here or the ambience, but the food is delicious. Bf and his dad orders from here often and brings it home to me, usually we get the original with the hot and sweet peppers or the hoagies with hot and sweet peppers. I think what really makes it stand out is the hot and sweet peppers (I know I said it like 3 times). Those things are the best on these subs! Also, I really enjoy their fries. Garlic or regular, both are tasty. Can't go wrong here, unless you get it without the hot and sweet peppers. Haha. Enjoy! read more

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I will never step foot back into this establishment again!!! First of all I came all the way from Davis to receive poor customer service from the manager. The lady who gave me my food was extremely nice, but when I called back to let them know that my order was wrong the manager Maria was extremely rude and inconsiderate. I explained to her that I ordered white cheese on my sandwiches, and there was extra cheese on both sandwiches. She tells me that is not true and she knows that the sandwiches were made correctly. I explained to her that I had drove all the way back to Davis and she told me that I needed to come all the way back to suisun city with the food in order for anything to be done.. no compensation on the next visit no nothing and she proceeded to over Talk me be extremely rude and hung up in my face,. This is someone who should not be in customer service and does not know how to deal with people in a proficient manner. I basically paid over $40 for two grilled cheese sandwiches and unprofessionalism and I'm extremely unhappy about it read more

Upon entering the facility we were not greeted or assisted by staff. My family and I were the only customers in the restaurant at the time. There were three employees and no one offered to take our order or explain the current circumstances. We then asked for management, no management avaliable. We then asked why weren't we assisted, and the lady with pink hair said because the other associate was on the phone. It was a horrible experience. Needless to say. We left without food. read more

Cheese Steak Shop - A horrible experience. - Sandwiches Near Me - Suisun City, California

There was a bug in my food and they offered to send me a different order . I'm mortified and not sure how something like this could happen read more

Cheese Steak Shop - Sandwiches Near Me - Suisun City, California

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My experience is even more frustrating because in the time of COVID 19 there are many people who are out of work and would appreciate a job. Also, there are QUALITY businesses closed due to COVID 19 that would have done way better. Going outside is a risk, eating out is a risk, and to be met with this service after driving so far... yea. Never again! PLEASE SEE REVIEW BELOW!!! Came here this past Saturday July 25th with my family. We walked in to the establishment and it was extremely hot. That, however, is not the problem. My problem is that we were never greeted by any of the staff members. We stood there for close to five minutes while the caucasian woman with the pink hair standing at the counter never spoke, the older Hispanic woman cooking the food never spoke, and another young hispanic woman stood on the phone never spoke. Was never greeted at all! Eventually the woman on the phone completely left and went to the back. Still, no greeting or heads up that there would be a wait. The pink haired woman continued to ignore us. We asked if they were open or what was going on... she finally spoke up and said that the cashier was on the phone and proceed to do whatever she was doing being the counter. We ended up leaving. Frustrated. Still, was never properly addressed. The WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED ESPECIALLY IN A PANDEMIC. read more

Cheese Steak Shop - Sandwiches Near Me - Suisun City, California

Horrible. A disgrace to the franchise. They pre-make the steak earlier and warm it up later to add it to your sandwich. This makes it dry and lukewarm so the cheese doesn't melt properly. The best Cheese Steak shops have juicy, hot meat with melted cheese throughout the sandwich. You will not get this here. You are better off making it at home. You can see in the picture the cheese is stuck to the bread, barely melted. This should not happen in a freshly cooked, hot sandwich that is wrapped up. read more

Cheese Steak Shop - Dry meat, cheese not melted in the sandwich. - Sandwiches Near Me - Suisun City, California

Do not place an order online. I placed an order online and at the end of the transaction, it stated that there was an issue And the order did not go thru. I thought that it was a glitch so I placed another order right after and same issue. I checked my bank account a few days later and the transaction was posted. They took my money. Twice!!! I called to speak with management. They took my information down and was supposed to call me regarding the transaction. They also gave me corporate contact. I called corporate and they stated that the SUISUN branch uses their own vendor and they cannot do anything about it. I am still waiting for the owner to call me. BULLS****!!!!! read more

This was our 1st visit to this location. We ordered a Classic Philly, Motown, and Philly Joe, sweet potato and steak fries. Fast service, food was outstanding and staff was friendly. The sandwiches were full of meat, onions and peppers were plentiful. I would highly recommend them and I would return. read more

Their food here is soooooooooo good!!!! Whenever we travel this way (over an hour away) we always stop here for grub. And then extra to go because it's so good! Giant proportions and delicious! Thank god we don't have one closer because I think we'd eat there daily! I have only tried the regular original cheesesteak sandwich and loaded fries but I imagine all fabulous, as the go to is always so satisfying! Highly recommend this place! read more

Had a really bad experience real rude employee Dark messy hair tall white thin tattoos on elbows told me that I couldn't buy a gift card and get a free sandwich I wanted a king of the philly sandwich I would pay the extra Ive done it several times at several locations rude employee also did not add my loyalty points from my phone number and put my name down as Daria I'm a male man named Danny some kind of sick joke. read more

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