We have been using Rock Solid in our Frisco home for over five years now & absolutely rate this…read moresmall family business with five stars. The quality of work has always been excellent & we have never had issues with pricing. Always feel the work will be both explained to us & performed without issue. Have no concerns whatsoever with this business & enjoy the interactions with anyone from RS they send to do the work.

I'm retired, and a DAV on a tight budget. Like an auto mechanic, HVAC services are critical in…read moreTexas. If you find a great one, count your blessings. John and crew are super dependable. You can rest assured that he's not going to take advantage of you, especially when the service request is just short of being a 911 emergency for the caller. Usually you're in a very uncomfortable position (too hot or too cold). I'm fortunate that I found Rock Solid HVAC several years ago. And no, John doesn't even know I'm writing this. I had an A/C emergency and he was able to fit me on his schedule early the next day. I am just so appreciative. Count your blessings. Now I just need to find a mechanic who is just as trustworthy as John.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before…read morecalling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.

Clay did a great job performing a pre-summer tune-up maintenance service on my two home A/C units…read more He arrived on time with all the proper tools and equipment. Clay was very knowledgeable about A/C systems and took the time to explain what he was doing and why it's important to service your A/C system regularly. I highly recommend Clay and will certainly call him again the next time I need service or repair done to my home A/C system.

From the owner: Enjoy an effortlessly comfortable home atmosphere with our skilled repair and maintenance of…read moreclimate systems.

Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.

This business is permanently closed…read more I had an accident installation by Bucks two years ago. Recently I had a problem and called. The former owner Cory informed me he has closed the business

I called Cory on a cooling problem in my home. He quickly diagnosed and resolved the issue. He is…read morevery professional and covered several options to complete the repair. I never once felt pressured and will continue to call him. He was on time and his pricing is fair. He is honest and won't price gouge you. Call Cory Buck at Bucks Heating and Air! He will treat you right!

Superb service for the replacement of two units in a timely experienced manner. The team worked in…read moreunison and never missed a beat on the work that was ahead of them! Exceptionally considerate of the manner with with they worked in both the attic and in the living areas. I would recommend BRUCE MOORE, JR, the owner that lives in Rowlett, for his explanation of the equipment installation plus gave us several choices of what was his inventory was. We need more contractors like Advanced Texas Air Conditioning! Thanks guys.....

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

Veterans Choice is a well run company. James took care of my family when we needed it the most…read more Replaced our air handler @ outside unit and an extremely fair price, no questions asked. Called, Inspected & installed within 2 days. Did not try to upsale like others...family owned company who takes care of families was my impression. HIGHLY RECOMMEND!!! Thank you so much James, You will be my first contact for anything in the future, as I am confident you are honest and fair. -Scott C

From the owner: Veterans Choice Air-Conditioning serve both residential and commercial clients throughout…read moreDallas-Ft. Worth and surrounding areas. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional service. We provide you with an honest, reliable and affordable HVAC service. When you hire our Class A licensed and insured team at Veterans Choice Air-Conditioning, you can trust our quality of customer service and workmanship will far exceed the cost. Whether you need a full HVAC system, maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Veterans Choice will work with you to find HVAC solutions that fit your heating and cooling needs. We are certified and equipped to repair all makes and models. We will provide you with a full consultation to explain all of your available options so that you can choose the system that’s right for your home or business. We offer money saving solutions and flexile financing options to ensure our exceptional service can fit any budget.