I stumbled upon finks by chance when i lived in Portsmouth years ago and the first person that…read moregreeted me was Rainbow... from that moment on i had always taken my vehcles there.. then i moved to Suffolk and i wished it wasn't so far away.. i really miss their service, their honesty, their quality care for their customers. good mechanics are hard to find and this place is top notch.

Always trustworthy work and they charge fair prices. Friendly service from the staff and never too…read morebusy to answer my questions.

Call them first!!…read more Spent SO much money taking our car to the dealership, a deep regret. Found this GEM of a place!! Quoted us LESS than HALF the price of what the dealership did!! Quality, professional, and quick work!! Best prices!! This business lives by their motto! You can trust them! Will be taking our car issues here any given day, without hesitation! Highly recommend!

Derby's car care is very reliable and trust worthy. They stand behind their work and have integrity…read morein their work. I live in Sufffolk and I make the drive because they are trustworthy and reliable. That's hard to find these days.

Best repair place around. Great people and they won't try and upsell you or tell you sonething…read moreneeds fixed that actually isn't broken. Highly recommend

Had my Jeep in for repairs and it took them 7 days to replace the harmonic balance pulley because…read morethey didn't want to work late to fix it in 2-3 hrs. Finally had it fixed today Monday causing me over 800 dollars for a car ​​rental. The vehicle was towed in Tuesday after and I was told we can start on it Friday then it became Saturday finally finished today. I am not a happy customer being promised many days. Was told by the service rep well sir you can always take it some​where else. What after spending money for a tow truck. Very poor service to say the least. 7 days BS

Professional and Courteous Service always. They do honest work and never try to upcharge you,…read morewhich is VERY refreshing. Whenever my vehicle is serviced they stay in communication throughout the experience, letting me know how things are progressing and when to expect my car to be complete. If you're looking for a skilled mechanic, look no further!

You know that feeling you get sometimes when dealing with an auto shop? That they're there just…read morewaiting to prey on you and rip you off? Well, you won't feel that way here. This was my first experience there, and it won't be my last (full disclosure, I was a Dodd RV customer previously). From getting questions and recommendations from Billy, to Murray coming and explaining what needed to be done, to him then explaining what was done, it was a pleasant experience. They didn't know me from Adam, so they didn't know what my level of knowledge was and I can tell you, they never once tried to mislead me or pull a fast one. The facility is older but they keep it nice. Small and clean customer lounge and restroom. Should be a model for all non-dealer repair shops!

Sad to say that I had a very poor experience. It'll be my first and last time going to this shop…read more Firstly, when being handed a rejection sticker for my car, the tech looked like he was deriving pleasure from this- he was grinning from ear to ear! Then, after I got the issue fixed, I headed back to the shop to get my inspection sticker and they'd closed early for xmas eve! There was NO signage on the door. On the Friday following xmas, I headed out early before work to try and get the problem resolved again, and the shop was still closed with NO SIGNAGE stating they'd be closed- they also had no prompt on their answering service stating they'd be closed. They wasted my time with the poor communication, and I felt angry when the tech smiled while handing me my rejection sticker. Wouldn't recommend this chaotic, unprofessional place.

This place is great! The mechanics here are very hard-working and knowledgeable folks. They do…read morequick and honest state inspections . Prices are fair. You can be confident in this trustworthy business.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

I have my car serviced here . The workers were very friendly and went above and beyond for me and…read moremy car runs smoothly . I recommend getting your car work done here.

These guys was very professional , did a great job, and communicated beyond expectation, this will…read morenow be my go to shop!

All around great place to do business. Nothing about your vehicle needing service is ever fun, but…read moreits nice having a kind professional address your need. John seems honest and trustworthy. A definite plus!