They gave us great advice when I had an issue of the electrical cord of the pool pump…read more Quick and kind response! I highly recommend.

Great company, very efficient and reasonably priced. My brand new pool heater was shot after barely…read moreone season of use because of the incorrect installation done by the people we were previously using. Emma was able to diagnose the issue from a video I sent her, and she got us on the schedule within days. All the fees were outlined to me before hand, so I knew exactly what I was going to pay and exactly what was going to happen. Justin, our service tech, was phenomenal. He got our heater back up and running in about 15 minutes after replacing a very badly corroded bypass valve. He also took the time to give us a few tips about maintaining our system, and patiently answered all of our questions. I highly recommend this company for your pool care needs.

Excellent, friendly and punctual service. I would definitely recommend this pool service company.read more

Simply the best! Always on time...always thorough. And most importantly, honest. I highly recommend…read moreGran Sasso.

I have gone thru many pool companies and none came even close to magic pools. John is professional,…read moreknowlegeable, and does phenominal work. He is always there when you need him, honest and trustworthy. As far,as i am concerned, the best pool company out there. Plan to use them exclusively fron now on. They are 5 star+++ company

My in-ground pool is older, and while I've used "full service" companies in the past, there always…read moreseemed to be expensive issues popping up--with little to no explanation. I never really knew what was going on, and the crews didn't seem interested in helping me understand. This year, I finally found someone who's different. John responded to my Yelp post quickly, was professional, knowledgeable, and genuinely wanted the work. He handled the opening, does weekly maintenance, and has taken the time to walk me through the different components so I can take on some upgrades myself. Can't say enough good things about John. He's easy-going, reliable, and has been maintaining pools across the Island for over 15 years. For my neighbors in and around Port Jefferson, the Three Villages, Mount Sinai, and Miller Place--John's been coming out to me, and he's a rare find if you're looking for honest, hands-on pool support. I'm so glad I connected with him and finally have my pool under control.

**UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.

We have been having this company come for a couple of years now and the one who keeps coming to…read moreclean out pool is amazing. He is funny and always is cracking jokes as he works if you are outside hanging out with him. I know I am spelling his name wrong, but it is Chevau from what I can remember. My family has 3 dogs in the house, and he rings the bell each time he comes here to let us know he is there.

I gave a star more than one star because this company started off ok and cleaned my pool even if…read morethere was often some green soon after. But I did think people should read the sexist comment emailed to me by the owner when I had the nerve to ask why my pool was still green and not ready to swim in after they charged about $350 to open it! 'You sound like someone who sits home all day long filing her nails. As I stated before, this is a very busy time, and delays can and do happen. YOU ARE the only person carrying on like a spoiled child. Get over yourself and grow up. I'm not going to respond to your childish emails anymore, and you can find yourself another pool company now.' Mike McDonald Owner

These guys have been great so far. We just bought a home with a neglected green pool and they have…read morehelped clean it up and used my own chemicals to help restore the pool. Cassandra who works in the office has been phenomenal. Hard to find great pool service in Long Island, but so far these guys have been a step above. I'll post again when they have to close the pool. Closed the pool and provided specific guidance on how to store equipment. They only charged me for what I needed and not a penny more. Big fan of these guys.

I have used there services for two year due to my neighbor recommendation.. Last year when they…read moreclosed my pool they did not turned off power I heard noises in my yard and coming from pool pump .. I turned the power off and called them to come and check out the pump this happened in April 2020 .. I must of called her 10 times or more she was keep telling me they are very busy and will be over for service in a day or two ! Finally I figured she is not going to send over anyone to fix and open my pool I called another company it was already last week if June when I had a different pool service come over open my poon and fix there mistake .. Jennifer the owner is terrible.. Don't do any business with them ..

Prompt, professional and effective pool cleaning, they had my pool from green to clean in 2 days…read more Highly recommended

Suntek has been servicing my hot tub for years, and have never failed to impress me with their…read moreworkmanship, mannerisms, and professional standards. I highly recommend Suntek for all your and spa needs.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I had them put in a new pool a few years ago and everything was fine. A few days ago I called (a…read moreleak in the top of my new sand filter) and the quick recall back did not happen. The message said email is quicker, I emailed and got a response 7 hours later...wow and I am a returning customer. The email said Saturday so when I called (they did call back in 1/2 hour) but they were not able to do Saturday... oh well geez and I am a former customer.

We had Sparkle come and close up our pool for the first time and the two guys that came were kind,…read moreknowledgeable, and efficient. Though it's only our first time working with them, we were satisfied and would definitely call them again in the future!