We brought our small Chihuahua in after she suddenly began vomiting repeatedly. This clinic was a…read morelittle further from us, but we chose it because of the positive reviews and we are so glad we did. From the moment we arrived, everything felt calm, efficient, and reassuring. We were helped immediately and the open concept layout made such a difference for me. Emergency vet visits can already be frightening and being able to remain aware of what was happening with our pup helped me and my husband feel much more at ease. The veterinarian who appeared to be leading our dog's care had such a calm and comforting presence. She was incredibly patient and made us feel that our concerns were being taken seriously, and that same level of kindness and compassion carried through with every staff member who helped care for our girl. The entire team truly made this experience feel far less frightening than anticipated. In past emergency vet experiences, limited communication and a less personal approach have made an already frightening situation feel even more anxiety-inducing. Here, the staff remained calm and kept us informed, making the entire experience feel much more reassuring. We truly left feeling so grateful and much less fearful of needing emergency care for our dogs in the future. We will absolutely keep this clinic in mind and recommend it to other pet owners. Thank you to the entire team for taking such wonderful care of our little girl and for making a scary situation feel so much more manageable!!

The staff were extremely caring and helpful when our pet passed away on a Saturday night. They were…read moreable to hold her on Sunday for cremation later in the week. Trying to store our pet until Monday would have been traumatizing for my kids. I am extremely grateful for this.

I have been going to Woof Gang for my grooming services for the past 3 years, and I will not go…read moreanywhere else (unless I move!). My go-to groomer is Derek - he books out really fast, so you will want to call well in advance to get on his schedule. We have two mini golden doodles, and one passed away earlier this year unexpectedly, and it was really clear how much Derek cared about our dogs. He would check up and ask me how I was doing in the subsequent grooms after my dog's passing, and it meant a lot to me. In regards to how he grooms, I trust Derek to make the best decisions for my golden doodle. I know that doodles are notoriously difficult to groom (and yes, there is a a doodle upcharge, and that is NORMAL for most grooming services), but Derek always does a great job, even when he has to shave my doodle down. He's very honest and upfront and explains what he can/can't do and also lets me know afterwards if there were any issues. For my fellow doodle owners, if you are not actively brushing your doodle daily with a comb and keeping your doodle mat-free, it is very difficult for groomers to de-mat a doodle and also it is actually VERY painful for doodles who have tons of mats. Let them shave down your dog if it's necessary! I also always buy their baked goods, and my doodle LOVES them!

I took my five year-old German Shepherd to them for grooming evidently use a cheap shampoo. Pet…read moreended up having to go to the vet broke out in a rash had to buy antibiotics to clear up. I cannot in good conscious recommend this company, especially when it comes to my German Shepherd, which I love.

Had a wonderful experience shopping here. I was looking for some training treats for my precious…read morepup and I found a variety of treats here. There were also small dog toys on clearance throughout the store, and I picked up a few to surprise my pup on the next upcoming holidays (have to hide it from her!!). The plush dog toys were so small but cute, and my pup loves the smaller dog toys. I ended up also picking up a Plato Dog's Salmon Treat and a Etta says Dog Treat Yummy Stick. There were a lot of other specials like buy one get one 50% off as well. Will have to drop by to see what other things I can find! Glad I got to visit this store. I'm a fan!

I love supporting local businesses. Staff is friendly & helpful. I had to dogs groomed there…read more Shawntell did the grooming. She did a great job!

I took my fur baby Bentley Maltese mix today to Petco Sugarland. I can honestly say that I will…read moreonly go there from this point forward. Cali my groomer was professional, detail and friendly she listened to my fur baby every need. My dog was a hot mess when I dropped him off (overgrown hair, desperately in need of nail trims, ear plucking, de-matting, etc.). I was a little concerned about Bentley (13 year old male). I rescued him back in 2017 . When I picked him up I was almost in tears from happiness. My baby Bentley looked AMAZING! The best part was hearing how great and well-behaved my dog was . Bentley was happy and so was I. I HIGHLY recommend Cali the Groomer at Petco in Sugarland Texas to everyone!

My Dior has been going to Kristy at Petco Grooming for over a year now. Kristy and this location…read morewere highly recommended by my sisters, who also bring their dogs here, as I was searching for a new groomer. I have been exceptionally pleased with Kristy's work and the outstanding customer service at this location. The entire grooming team is friendly and welcoming, and they all know our fur babies by name and personality. We always feel valued and well cared for.

The whole agency gives a toxic vib. When I talked to the…read morespecialist on the phone expressing my concern, he didn't even bother addressing my concern and just stayed complete silent on the phone. When I was taking in all options he presented, he left me no time to think and said "am I boring you?" When he called back to give me an update regarding all the tests my dog did, instead of giving me an update and shared his professional diagnosis, he simply asked "do you have any questions" as soon as the phone is being connected. In addition, their team is not coordinated and gave conflicting and confusing care instructions. Even their front desk doesn't seem to show any care. When I called to ask if the medication was ready, they said it's not because their care teams were busy. Then I further ask when it will be ready, the front desk simply said "I can transfer you to leave a voicemail". They obviously don't care and just want to end the phone call. I certainly don't feel this place actually care about the pets and will never recommend anyone taking your beloved family member to this place.

Bad bed side manner from internal medicine department . They put the cat with IBD on steroids which…read morehelped him . The vet told me : he wants him to be on it lifetime . Which is alarming due to significant further medical complications for a ONLY a seven-year-old cat. Mind you we spent $$$$ for a bunch of testings . I spoke to Michelle today which is an assistant and she told me either listen to Dr. Vasquez or I can go to my regular vet and listen to them to take him off the steroids! Wow ! Basically use their facility or else. Will definitely not return to this place for any of the animals in our care with this type of attitude. They also demanded full HIGH end estimate to be paid upfront unlike all places asking for half deposit . Then they refunded me the rest after i picked him up . They don't care how this can affect your card waiting for a refund. And today 05/11 after few email exchanges i got a text that he ONLY wants communications directly from the primary vet . I dont need my vet to spend her time emailing you if im paying her to !!!!! You are fired ! And i will make sure no rescue use you again . And the manager never bothered contacting me . Horrible vet hospital !

I would give this place less than one star if it was possible…read more Our entire family's pets go to this office and last weekend we had our dog stay with them while we went on a trip. Our dog suffers from anxiety and takes daily vitamins that we provided to the office when we brought her. By the time we picked her up, the staff mentioned that "she was nervous" the whole time but failed to mention that they DID NOT GIVE HER ANY OF HER MEDICATIONS NOR HER VITAMINS. A dog that suffers from anxiety (especially during thunderstorms) had to go an entire rainy weekend without her anxiety medication. Additionally, the food container we left with her was pretty much as full as it was when we dropped her off. Also, we left a bag of chewable bones for her (that also help her anxiety) and the staff didn't even give her one in a 4-day span. Our dog lost enough weight in 4 days for us to be able to tell by just looking at her and was shaking uncontrollably when we picked up and she kept shaking for a couple days after we went to get her. WE LEFT AN ENTIRE BAG WITH ALL OF HER THINGS AND CLEAR INSTRUCTIONS; however, the manager claims that since it was a mistake by one of their staff then "all [they] can do is apologize." They refuse to give us a refund or do anything to make this up to us and our dog. This place is vile and full of administrators who seem to hate the animals they serve. 0/100000 would never recommend anyone to take their beloved pets to this evil place. //// U P D A T E //// I went back to talk to Dr. Closs in good faith that there was something that could be done to try to amend this situation. The doctor claims that beyond making the mistake of not caring to see if there were any instructions they also charged us for the wrong thing (which, says a lot about how they run this business). I demanded, as a symbol of reconciliation, that the hospital returned half (50%) of the cost for boarding (it was about $105 for boarding so I was expecting around $50. This was more of a symbolic gesture than about the money.) I felt that this was a decent demand considering that they only did half of the job during that weekend. Dr Animal Negligence agreed and left the room to write a check. When he returned, he brought an itemized bill and tried to explain how they had charged us the wrong amount because they DIDN'T consider the size of our dog (that begs the question, did they even feed my dog enough food?). At that moment, he tried to renegotiate and told me that "the best he could do" was to give me $16 AND IN EXCHANGE I WOULD HAVE TO DELETE MY REVIEWS ONLINE. The last time I heard someone make an offer this bad was in a mobster movie. This man is a perfect example of what's wrong in our community and should be held accountable for his actions. We are aware that we are not the first, nor the only, family that has had these crazy issues with him. It's sad how a relationship of years can be thrown in the garbage by this institution without any remorse and using the most condescending tones possible as they explain how they neglected my dog for 4 whole days.

Zero stars! My family has used this clinic for many years…read more I initially stopped going because he said my dog was overweight because you can't see her ribs but she is perfectly healthy and no other doctor has said that. I decided to have my dog stay there for the weekend while we went on a trip. She stayed there once before and it was okay. I left written instructions in her bag on how to care for her. This time, when I went to pick up my dog they said she was nervous the whole time. When I opened up her bag I noticed that they didn't give her much food and didn't give her her calming and vitamin supplements and no bones. I was infuriated because this is what helps with her anxiety and if she doesn't have the vitamin then her poop gets loose. She also had a red cut on her about when I got her. When we called all they could do is apologize. They said maybe because a new person checked us in they might have missed the instructions, but the entire time she was there they didn't think to call to make sure about the instructions. Update** the comment below from the vet is a total lie. They did not tell us the part about the food when we asked. When we went on Saturday for a refund, it was handled by the Vet completed unprofessionally. The mistakes were admitted but this information about the food was not explained. If they didn't write the directions, why didn't they call over the 4 days that our dog was boarded?? We got a discount because the person made a mistake and entered our dog as 40lbs instead of 60. The boarding costed $100 and $16 was offered as a refund again because of the vet's mistake. The vet told us we were overreacting when we went to complain. Of course we are mad that our pet didn't get what she needed. Additionally, she had small scabs all over her body that the vet said could be due to anxiety, but it was behind her head and we are still unsure what actually happened. She wasn't taking the food or didn't want water because she was anxious because THE VET did not give her here anxiety meds. On top of that, the vet said it doesn't matter because HE thinks that cbd doesn't work for dogs. It does work for our dog and if we tell you to give her something then that's what you should do instead of neglect her.

We had a wonderful orientation and we look forward to dog training here. Such a warm and friendly…read morestaff, and a happy atmosphere. The trainer we met with had good recommendations even in our free session! We bought a few items from their store as well that our dogs love.

Great staff and nice storefront. My dog and I enjoyed the facility and appreciated the friendly,…read moreknowledgeable staff. The store is very well organized and has a lot of great toys/puzzles/treats for sale. The facility was impeccably clean and my dog enjoyed the training session.

I've been bringing our golden retriever here for a few years and I really like the work they do and…read moretheir friendly service. Everyone I've encountered here has been so nice and helpful. I know my dog is being cared for while she is there and she looks so pretty when I pick her up.

They do such a great job with my older toy poodle and my nervous younger toy poodle. I used to go…read moresomewhere closer to my house, but I felt like my dog always came back more anxious than he went in. At Kreativ Pet Klips, they take their time if your pet is anxious or stressed, and that patience is worth it for my pups. Also I appreciate the text reminders and updates!