I would say if the ladies in the business are not comfortable waxing guys…read more Then they should take it of their menu I went to get my legs waxed and although it was pretty painless and went smooth and inside of my thighs are hairy af and when I asked if she could do it she said I don't feel comfortable going so deep knowing that they do offer men's bikini waxing So overall I wouldn't recommend this to any guy Funny part is I'm gay So yeah Half ass job and female leg waxing is 78 where men's is 90 so if I'm paying extra money why do I have extra hair left !!!!!!!

I am in DC temporarily for cancer treatment so I wanted to find a place to get my lashes done…read morebecause it's the one (vain) thing that makes me feel better right now. This place got good reviews so I booked an appointment at the Eastern Market location since it's near the place I'm staying. The night prior, they called and asked if I'd be willing to go to the Dupont Circle location instead so that the technician could fit in more appointments. It was annoying, but not a huge deal. I was getting lash removal & a new set of classic/hybrid lashes. I've been getting eyelash extensions for 13 years and this is by far the worst experience I've ever had. They were thin, whispy, pre-made fans that were poorly glued onto only some of my lashes. They started falling off almost immediately, and there were visible white clumps of glue that a friend pointed out because she thought I had crumbs on my eyes. One week later when I went to another eyelash studio, they couldn't even tell I had any extensions on until they put me under the lights. I would've been better off just curling my own lashes & using mascara because mine are thicker & longer than whatever they used. I've never had such poor quality.

My first impression of this establishment was not loving the parking or having to find the salon…read more When arriving to the salon, I felt more at ease. It's a nice, clean, upscale type of place. I made an appointment about 1.5 hours prior to arriving and was greeted by someone as I signed in through the self check in tablet. I was immediately assisted by Lydia. Lydia immediately put me at ease. She has over 30 years of experience and it shows. Her natural way of conversing while keeping you comfortable should be studied! She is very knowledgeable, loving, and friendly. I will surely come back, if just to see her. I'm very happy with my brows as well.

Leslie is amazing! Very professional and skilled waxing technician. Moved to Virginia and still…read moretravel to dc specifically for her when I can.

Poor customer service/no communication. I had a confirmed appointment scheduled. I arrived and…read moretexted the number as instructed and never heard from Akeya.

She has created a very peaceful setting, she is warm and welcoming, and does a fantastic job!read more

So clean and professional! I have been here for various sugaring & threading services. Cindy was…read moreparticularly thorough. Very easily sold on this being my go to place in DC!

Rude receptionist. I was told to hurry up as I was responding to an urgent text message which would…read morehave taken me 20 seconds.

Ella was great. She helped me choose the exact color I wanted and we chatted about a variety of…read moretopics while getting great service. I'll be back. Nice clean salon.

Made a last minute appointment over the phone and I got right in! Everyone was nice, Tina, worked…read moreon my feet and was meticulous which I appreciated. She helped me pick a nice color too. No frills and nice chairs.

Yesterday, I had an amazing massage and stretch session with Cam! Cam and the staff was very…read moreprofessional and I received an incredible massage that really focused on stretching out my limbs and relieving stress. The only thing I would recommend or improve is to ask for a room closer to the back to avoid hearing the traffic coming in and out of the building. Overall - I would highly recommend Illa Spa!

The business employs the typical bait switch tactics on Groupon. I tried calling the business…read morebefore purchasing my voucher but didn't get a response I proceeded to ordering and used their own appointment website to book my slot and it was accepted. On my way there my appointment was cancelled. The receptionist first said that they don't accept vouchers and when asked why do they advertise on Groupon they said they're actually all booked up. Which is a lie because their booking site has appointments every 15 mins for that day and next several days. We told the receptionist that we would leave a review of our experience and left. I get a call from who I'm assuming is the business owner and was screaming at me on why we would leave a bad review. I explained to her our experience and she said that I probably don't know "computers" or English. She also texted me with the same tone and words. I reported the issue to Groupon and sharing my experience here.

I can't say enough great things about Ritual by Tracy Holzman NP-C. Tracy is incredibly…read moreknowledgeable and professional, and you can really tell how experienced she is as a medical provider. She takes the time to explain everything thoroughly, and her understanding of anatomy and facial structure makes you feel completely confident in her care and recommendations. What I appreciate most is that she truly cares about her patients and clients and never makes you feel rushed. She provides honest counseling and guidance for every service, and you can tell she genuinely wants the best results for you. I've had multiple treatments done, from skin tightening to other skincare services, and I've loved every experience. Viktorija is wonderful as well -- an integral member of the team. Ritual's skincare line is amazing, and I'm especially obsessed with the SPF Tracy developed called Throwing Shade. It feels incredible on the skin and has become a daily staple for me. Highly recommend Ritual by Tracy Holzman NP-C if you're looking for someone skilled at helping you look and feel your best, trustworthy, and truly passionate about what they do. Thank you so much to her team!

I'm in the midst of finding my new "home" for skin and beauty needs, after an esthetician that I…read moreloved moved out of the area. So after reading the reviews for Ritual and following them on social for a few months, I decided to book at appointment for a peel with Victoria. The business suite is located within a much bigger building and upon getting off the elevator on the 8th floor, it was clear to me that many of the surrounding suites include other medical professionals. Upon entry, you'll notice the clinic is pristine and elegant, while also feeling warm and welcoming. Cayla, the patient coordinator at the check-in desk was bubbly and genuine - as a first time visitor, that initial impression means a lot. No pretense, no standoffishness - just a desire to help you to get settled in. I was then taken to the waiting area which was also clean and comfortable, with a few refreshments that are available for guests. Luckily for me, I was only in there for a few minutes before Victoria came to get me. We took a few pics and then headed into the room for my appointment. The room felt very much like a room you may be in for a doctor's appointment - very sterile, bright lights - which of course is a good sign. I then chatted with Victoria about my concerns and needs. She was a great listener as well as a proactive communicator, always educating me as she made suggestions or talked with me about options. It's evident that her top concern is the patient's health and well-being first and foremost, which then guides her recommendations. With the additional knowledge and context she provides, it's impossible not to feel well taken care of, in the hands of a responsible and professional provider. I was also very appreciative of her care and awareness of what treatments would be best for my type of skin, educating me about the Fitzpatrick scale (which I had taken time to educate myself briefly about on my own, but had never had a provider articulate with such mindfulness.) She also was able to balance that professionalism with warmth - which is a rare combination to find. Her ability to make you feel comfortable seems to come naturally and really makes the whole experience not only impactful but enjoyable. It's also evident that she carries a wealth of knowledge and is confident about that (without being condescending.) Overall, very impressed with the business and grateful for Victoria's care. Will definitely be returning in the near future to explore other treatments that will be good investments in my overall skin health and integrity.

I've been going to this location for 3 years now. Specifically, I've been seeing Kamira for 3 years…read moreand she's the BEST- quick, clean with the wax, efficient, and so much fun to get to know. This location is very consistent, and I've found that every time I need a body wax and Kamira isn't available, I've always had good waxer who knows what they're doing and is nice to chat with. The ladies at the front desk are super nice and helpful too. Granted, I don't wax anything on my face anymore due to tretinoin usage- if you are going to wax your face, I suggest finding a waxer you like to do body first and then do face the next time. Your waxer gets to know you and what you like, hence why Kamira was always amazing pre-tret usage and knew that I only like a cleanup of my brows.

This review is for the lip wax service…read more Was able to get an appointment in last minute, right before the holidays. I haven't waxed my lip in the last 6-8 months, but wanted to clean up those little hairs before the holidays and seeing family and friends. The lady that did my wax was sweet, but she waxed the same side of my lip 3-4 times before moving on to the other side. I don't recall this being normal practice, usually it's just once on the left, once on the right, and one down the Cupid's bow. Maybe a little cleanup elsewhere if needed. My experience here was a good 10 rounds total, and while I appreciate the diligence, I got the worst reaction ever from all the irritation! 2 days later I broke out in small painful white heads all over my upper lip. I now look like a fool, and right in time for the holidays. Honestly so upsetting, esp given that this has never happened before. Needless to say, I won't be returning.

Emma has designed my nails for over 10 years. Should make appointment to see her. She is very…read more technical!!

Overpriced and under served. I had just flown in and before dinner went into polished for a…read moremanicure. The girl was rather young so perhaps needs more experience. Quick job of filing, barely a massage and no polish. She suggested that since I was not using nail polish she buff the nails for some shine, I agreed. I was there for merely 20 minutes and the cost was $48. When I questioned this, she said a buff was extra. I suggested it was in lieu of polish which is much more time consuming. At the same time a lady came in and simply asked for a file, did not even sit down, just had nail file over her nails and she was charged 10 for 10 seconds. People are starting to object to escalated prices for less service. And I agree I am not going to pay more and receive less, it is not the correct way to conduct business.

I had my brows threaded by Natasha. I like to keep my brows thick with just a bit of shape and she…read moredid a great job. I came shortly after they opened and was seen right away. I was in and out in about 10 minutes. The location is a short walk from the metro and can be tricky to find but just go down the stairs.

My go-to spot for eyebrow threading. I've been to the other locations and they're not as good as…read morethis one. Staff is friendly and I've never had to wait more than a few minutes.