Needed a leaking water line repaired. Joe came on time and promptly repaired the line. I'll always…read morecall Roto-Rooter in the future!

Pittsburgh, PA area buyers beware of Roto-Rooter of Murrysville, PA. Just because a corporation has…read morean A+ rating with BBB, doesn't mean that you should do business with them without first reading the complaints on the BBB web site. (https://www.bbb.org/us/oh/cincinnati/profile/plumber/roto-rooter-0292-1922/complaints) BBB tells me there are things that organizations can do to up their BBB ratings... I wish I had known that and read some of the 540 complaints on the BBB web site. Roto-Rooter is charging me $3100.00 for incomplete work. After two no-shows with no notice, they started work on 3/19/21. They jackhammered a deep hole in my basement, removed the sewer trap, and fashioned a temporary connection between two cut pieces of sewer pipe. Original estimate was a 2-day job for $4839.00. After another no show with no notice, I gave up on them on 3/24 and asked for a bill for work completed. Then they added $1140.00 onto the bill from a quote dated 12 days after the first quote, saying it was part of the original job, for additional work that was never even attempted. And for that, they want $3100.00? THIS IS SHAMEFUL. 4/7/21 Update: A Customer Satisfaction Manager from RR HQ read my online complaint under Google Reviews. After filing a formal complaint with the Murrysville General Manager, and a reminder follow up, this Customer Satisfaction Manager was able to get Murrysville RR to assign a manager to review my complaint. This manager was able to cut my bill in half by dropping their profit on the job and billing me for only the labor cost of the work that had actually been done. He sincerely apologized, stating that this should never have dragged on so long, and that this is not the way they do business. He also promised to follow up with the job supervisor regarding multiple customer service failures that resulted in significant delays. This was an expensive lesson for me--one that I will never forget. I am awaiting the corrected bill so that I can pay it and move on.

I called them to get my to do list done and they performed a great job and service for a great…read moreprice. They cleaned up after themselves. I would call them again. Thank you Mike.

From the owner: PGH Handyman we give you great quality work for a great price because we love what we do. read more

I needed a connecting valve replaced on my gas dryer. The price: $450 flat fee. Time involved: 15…read moreminutes. So, $1,800 per hour? But I did get a $15 coupon for using the app - haha. This was not an emergency or weekend repair. Just normal pricing. I will never use them again. That was highway robbery. I cannot recommend them at these prices.

Great plumber came and replaced many old shutoffs and repaired small leak in a connection. If you…read moreget Fred you will be pleased.

The response time from when I contacted them was minimal. They showed up promptly and replace my…read morehot water tank in about 70 minutes. They cleaned up they were and courteous I would highly recommend them.

Absolutely outstanding service from Mr. Waterheater! Shaun…read moreshowed up right on time--literally the very next day--and was clean, professional, and clearly knew exactly what he was doing. He has his master's license, and it really showed in the quality of his work. My old 20-year-old water heater had sprung a leak, and they not only removed it quickly but installed a brand-new unit and even accommodated my request to move the water heater from the first floor down to the basement. He ran all new plumbing, everything looks clean and beautifully done, and the entire process was smooth and efficient. On top of all that, the pricing was very affordable. Highly recommend Mr. Waterheater to anyone who wants professional, reliable, and top-quality work!

They got back to me really fast and did a great job. Both plumbers were super friendly and…read morerespectful of my home. They cleaned up everything before they left, which I really appreciated. Great experience overall!

THE BEST SERVICE FAST AND PROFESSIONAL. They even washed the floor ( which was disgusting) they…read moreeven hauled the soaking wet rug outside for us. A one service. Pleasant and through.

Prompt response and came same day ! Did a fabulous job with initial request to reinstall circuit…read morebox for outdoor lighting that was on wooden post that was rotted . Then I asked to fix concrete counter on outdoor grill and the put back together (with a new glass cylinder I had purchased ) an outdoor heater. Scott and Chuck are not only highly competent but such nice people. I recommend them highly to anyone who needs a handyman. One is an electrician and the other a plumber - great combination. But they can do anything !!

Great service quick quality service professional representative thank you **************read more

Jake showed up right in the window they said he would. He was very friendly and completed the work…read morequickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

I can not recommend these guys enough and I've been telling everyone who will listen about them…read moresince they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!

I called this company for service 3 days ago and left 2 messages and never received a call back. I…read moream originally from Homestead and selling a property. I have used this business many years ago. Quite disappointed of not receiving a callback for service. I have gone to another competitor who may be installing a new furnace on the property. There is much value in a company who shows care of the customer by returning a phone call.

VERY professional, had a tricky situation, lost water in my radiator system without any visible…read moreleak !! They didn't leave until they figured it out (we had to wait for the city to come and turn the main off, so the work was done over 2 days, they even replaced and installed new valves that were not in the original estimate without charging extra !!) There's not enough good things I can say about them, it was cold dirty and wet, I can only imagine how cold their hands were :( Allright, plumber assigned for the rest of my life.