I have stored for many years and at many locations. First Colony Self Storage is by far the nicest,…read morebest maintained facility I have ever experienced. I cannot imagine that there are better property managers anywhere than Robert and Nancy. Every tenant gets VIP treatment.

I have been a customer of First Colony Storage for many years. The Managers Nancy & Robert have…read morebeen above and beyond helpful. Great people to work with. It is always clean and secure. Thank you Carl Carson

Stop by to inquire about a storage locker and Stephanie was so helpful and knowledgeable she gave…read moreme some great tips on how to pack the unit with my things. I never thought about my important papers so helpful. Place was clean and friendly staff I Definitely will be back to rent once we get the details of the move worked out

It was so easy to rent a unit, but when it came time to check out of the unit, what a hassle! I…read moreeven got charged for the next month's rent! I was told by someone that all I needed to do was let someone at the office know I moved out. No one was there to tell. I tried calling 3 - 4 times and the recording said "the mailbox is full." Finally, I called Corporate who tried calling them (at a telephone number I did not find online) and said someone will get back to me. It has been over a week trying to get ahold of the office manager! We will see how this turns out!

Would not get your storage unit here. There is no cart available to move HEAVY items. People are…read morenever there to support and they rush you off when you are in need of asking questions/ changing storage units. This place is a hot mess express.

More profesional people, and better maintenance, there's never carts, and no one to talk to unless…read moreyou walk in

It's a garbage dumb…read more - Roof leaks. - No lighting in units. - Repeated billing issues. - Elevator routinely inoperative. - No lighting in stairwells (see inoperative elevator). - Gate routinely stuck closed/open. - On site management is rarely onsite. - Poor communication on all of the above. - Corporate staff unable/unwilling to solve problems or provide support. You'd be better off putting your things in the backyard on pallets obtained from behind a box store with a tarp tied over the top. I'd give it ZERO Stars if that were an option.

This is an email I sent to corporate. I hope I receive a response because no one could help me…read moreyesterday or the other times I've called. This place is disgusting and run down. There is no manager on site. The elevator has been down for weeks. Their customer service is awful. And there are rodents and bats and roaches everywhere. I just want to be reimbursed for my expenses and be able to move my items out and be done with this filthy facility! My husband and I have a unit at your Crabb River Road, Richmond, TX location. We are on the 4th floor of the climate controlled building and have a 10x20 unit. We have been trying to move our stuff out of the unit because we are moving and need to put our furniture in there when we move next week. We have been going for the last 2+ weeks and the elevator continues to be out of service. There is no one on site to assist us or answer any questions. We have come down to the wire and rented a truck yesterday. Showed up to the facility and still no service on the elevator. It is 100 degrees here in TX. My husband and I tried to make as many trips as we could up and down the 4 flights of stairs but could only do so much as the heavy items are impossible and the heat was unbearable. We called and were on the phone for almost an hour with your customer service and got zero help. I have been unable to move out of my unit now for several weeks and now will be going into July and have to pay another months rent due to the inaccessibility of my unit. Not only that, I am not out the money for the rental moving van from yesterday that I couldn't load, and now have to go rent an additional unit for my furniture items I need stored as of July when I have to be out of my house. This is over $1000 in expenses I have incurred due to your inability to maintain your facility. Please call my husband or myself and let us know how this will be remedied. Not to mention I saw several large rats entering 1st floor units and a bat at the entrance to my unit. This is disgusting snd extremely poor management for a unit I pay $260 a month for.

Family owned and operated! Growing up my parents always patronized family owned businesses! Found…read moretheir business in the local monthly Pecan Grove magazine! It's a large facility, kept clean, world class customer service and they always have fresh baked cookies and coffee! Yum! Don't forget to tell them..."Tiffani with an i sent you!" You won't be disappointed TRUST ME! ;P

Love the folks at All Star Storage! Really nice people, clean facilities, and reasonable prices!…read more I would definitely recommend them if you need storage space.

I had another storage unit that was going to raise their price the next month more than I could…read moreafford! So I found Storage King in Rosenberg, Texas and Maggie and Jennetta were so very helpful in finding me the right unit I needed! The price and special made it so affordable and made it easy for me to move everything from my old unit to my new unit! Just in time before the price increase! Would and will recommend this place to anyone that needs a Storage unit!

Booked an extra large storage unit at the last minute due to water damage in my house. The Customer…read moreService by Corinna was amazing, attentive. friendly and quick. Check in was simple, fast and then we reviewed the site. Locks are for sale in the office if you forget to bring yours

Great place for storing things. Mr. Montgomery was a big help!…read moreI will definitely refer my other family members from Philippines there when they come here.

This facility here in Sugarland is the best! First, it is very clean! The person who assisted me…read moreBernard Montgomery was soooo pleasant and knowledgeable and assisted me in finding exactly what I needed and more....he said he had recently transferred to this location, but you could tell he truly loved his job and people!! It is very hard to find good customer service these days...especially because I am a senior citizen people won't always take the time to patiently answer our questions, but this gentlemen did!.... giving me suggestions on the size unit that worked better making me feel comfortable to use this place for my storage in the near future and I will be back. V. Brooks

I've never had such a hard time accessing my unit, moreover, getting someone to help me. The locks…read moresuck! At IStorage in Houston there were ALWAYS 2 people at the front and they are super helpful. I never once encountered an issue there. Moved here bc of the proximity, but I'm calling istorage as we speak to go back there. Good service is worth the drive! Can't wait to get my stuff out of here. Get what ya pa for!!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.