Techs were so happy and nice. They gave the dog a treat and coloring books to the kids while we…read morewaited. They were clear and concise and I appreciate that they didn't try to upsell. That's what makes me want to come back! Thanks for making us all smile

You know what I love about coming here is that you don't have to get out of your car, they fill…read moreyour windshield wiper fluid, and put air in your tires. And they have some of the best staff, cool young men working here, very polite with great customer service approach. You can also get a 20% off coupon from their website valvoline.com Shout out to Kevin & Tyrell

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

A1 is an exemplar for automotive shops. When you bring your car here, you can expect both friendly…read moreservice and complete transparency about the nature of repairs, pricing, and the timeline for completing work. I've been taking my 17-year-old Kia to them for the last several years, and they have done everything from replacing broken sway bar links to managing to fix the catalytic converter when a needed part was unavailable due to supply chain issues in 2022. They are upfront about the most that a repair might cost, but they always try to fix things in the way that results in the lowest price tag for customers. Moreover, they give realistic and reasonable timelines for how long things might take to complete, but they often finish up ahead of when they estimate. Once again: an exemplar for automotive shops!

Knowledgeable and honest - best mechanics. Few surprises;…read moreused for more than 15 years with multiple vehicles.

Tony and Kyle rock! They got our car in and out today. They know cars, Tony told us how much time…read morewe can wait to replace the serpentine belt. We had our front brakes and differential fluid changed this week, and Kyle and Tony gave polite, timely, kind customer service. I highly recommend this location and Tony and Kyle's service.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

These guys are the absolute best. I ran out of gas three blocks away, but did not have a gas can…read more They lent me theirs and I was able to walk to my car, Fill my tank, come back and return it to them. I don't know the name of the employee who helped me, but he was the kindest person.

As a single woman I've been treated with great respect by Frank, his Dad and the other staff…read more They've always taken good care of my car with an honest discussion about cost before they start. Recently my car was totalled by a hit and run in the middle of the night. Frank was very supportive while goo going through this. I'll stay with them when I get my next car

10 minute oil change every time. Can't beat that…read more When i'm due for an oil change, i just keep an eye on the Valvoline bays on my drive home and wait for an opening and then get my oil change as efficently as possible. No BS, no problems, fast service. 5/5.

Honest workers. They don't force the up charge and go the extra mile to make sure my car is taken…read morecare of

I've been going to oil places for many years but i have to tell you about my experience at…read moreCambridge . There manager Tyrone will go above and beyond to give you the best service possible . Most importantly he is a man of his word . And that is extremely rare

During a routine oil change, Tyrone's (general manager) behavior towards me throughout the entire…read morevisit was visibly defensive, rude, hostile, and condescending. He aggressively tried to upsell me a battery and cabin filter, and gave humiliating and unhelpful answers when I asked for more information. He shoved my dirty cabin filter through my open car window into my face, loudly demanding I hold it. When I refused, he made aggressive physical gestures as if he were going to throw the dirty filter across the car onto my passenger seat, all while still loudly demanding I take it and hold onto it until they were ready to put it back. No other staff intervened. This blatant bullying caused me to feel trapped and unsafe inside my own vehicle. I doubt very much that Tyrone would have treated me this way if I were a man. In addition, the final service documents he handed me flagged absolutely zero issues with my battery or cabin filter, indicating a huge lack of integrity. I submitted a formal complaint and received a full refund and a few coupons for free services from the Area Manager, but after seeing recent reviews saying that Tyrone is still actively employed here, there is no way I would bring my car back to this location to use those coupons. Even going to a different location does not sit right with me. A refund does not excuse an absolute failure of customer safety and basic integrity. Do not come here.

I went again asking about the check engine light issue which occurred due to the replacement…read morewithout authorization. He insist that the aftermarket part should not throw check engine light code, but the Subaru dealer and one more garage confirmed its the aftermarket part as I have also change the O2 sensor. I am not sure on what to do as this guy charge me $1000 and the original part will cost around $3K. This place is a scam and I will ask everyone to look at other places. Authorization: I have never received written quote or list of repair to do for authorization (just a call). During our call, Catalytic converter was never mentioned once but I cannot prove it until I can get the call record from the mobile service. Parts: Yes, you gave me the choice to replace the first installed aftermarket part with original part after our first confrontation. However, I repeatedly asked you if the check engine light is due to aftermarket parts and you replied "No". That's the reason I brought my friend for witness. Please go ahead and take necessary actions. I was okay with paying $1000 for the work if the problem was solved but it is persistent. As a veteran business owner and mechanic, you should have asked if I wanted to use aftermarket parts or original in the first place. Also, you should know that the newer car can give CEL with aftermarket part and suggest accordingly.

Very efficient annual inspections. Usually short waiting times. I go here every year!read more

Honest and straightforward team. These guys are the best…read more Been going to them for 10 plus years and won't go anywhere else for tires.

I do NOT recommend this place. I was a few weeks out from making multiple long drives and wanted to…read moreensure my car was in top shape. I had been hearing a rattling in the front of the car and also wanted my brakes looked at. I was given an appointment and brought my car in. Someone took my car for a drive, came back, and he said to me "your brakes are fine, I don't know what you think you're hearing. Bring it back if it gets worse." They didn't actually even LOOK at the brakes like I had requested. I was still concerned about my car and knew there was something wrong, and brought it to a different shop. This place actually looked at the car as well as drove it and found that needed all new front brakes, calipers, and struts. Well over $1000 worth of work. I'm glad I was able to give that place my money with their efforts and thoroughness. I will never bring my car to Smooth Automotive again.

I've been to Eli's now for an oil and change and to diagnose a clunking sound my car has been…read moremaking. I am a newer car owner, and I'm so glad to have found a place that I feel comfortable. Both times I've gone, they've been up front about the cost and time it will take. They've also been patient with my questions, so I haven't felt self conscious about my beginner knowledge on cars. There's something else wrong that I need to go back to another place to get fixed under warranty, but I knew I'd have a hard time explaining it myself. They assured me that they already planned to write a detailed description that I could bring with me. As someone who works M-F 8-5, I also appreciate that they're open on Saturday. Thank you to the team at Eli's!

Great little neighborhood Service station which offers State inspection. The state inspection is…read morealways quick and have been getting my car inspected here ever since I moved to West Medford. The gas prices are always reasonable and it's a full service too. The only complaint: Smile people. It takes a lot less muscles to smile :)