0 stars if I could. Technicians are rude and 1/2 the time don't know what they're doing. $164 to change battery terminals ??? Two technicians were working on 1 car, one said they pulled it into the shop so we have to pay for diagnostic while the other said they never touched it. Car sat there for 2 days for nothing. read more

Dropped my truck off for my appointment at noon. simple alignment job. 4:55 comes around and still haven't heard anything, called up they said the ball joints were broken and the tires had wires and they couldn't do an alignment. upon inspecting my own vehicle, none of this proved to be true. seems like they forgot to work on my truck and just claimed some bs to dig themselves out the hole. read more

Quoted my daughter a price, then handed a bill more than double what they quoted. When we spoke with the Owner he just yelled and hung up. Horrible service, completely dishonest. Do not let your wife for daughter go there. They will completely rip them off. read more

My car wouldn't start at the grocery store and giving it a jump didn't help. So I had to have my car towed and my insurance recommended Tupperway. They don't give you updates about your car at all. Maybe I was used to Caliber Collision and the constant updates I received while my car was being serviced there. But me being without a car for several days made me want updates a LOT. I kept calling and felt like a nuisance but I need to know when my car will be ready so I can get to work! When it was all said and done, I was looking at a very high price to have my car fixed. My friends told me to ask around and see if anywhere else can do better but since I couldn't drive the vehicle anywhere else I just settled for having my car fixed there. Glad to have my car fixed and it seems to be running okay, but the biggest feedback I can give is that they should offer more updates...via text/call/email...something! read more

I had my service truck worked on by them had a lot of front end work done supposedly. The tie rod ends are still the old ones the steering stabilizer was mounted on the wrong side of the center link causing binding the bushings I told them to put in were never put in the steering dampener bracket was loose I had to tighten that up and I paid these people money a lot of money to fix this the truck wasn't delivered on time I never took the truck back because I don't want it messed up any worse than what it was that and I'm a busy man it's hard for me to shut this truck down so I ended up doing the work myself and losing more time over it. So no I would never ever recommend Tupperware tire to anyone not even to change a tire sorry I normally don't leave bad reviews but after what I found with my truck never again. read more

I was given a first estimate of $600. Then later told that tech was wrong and it was $1100. Then told later those parts fell through and new parts would be $1200. Also was told and charged for my tire to be fixed that when i picked it up had not even been touched. They used to be wonderful but management is new and they are terrible now. Save yourself the money and trouble and do not go here. read more

Won't even answer phone. 1 PM Friday, multiple calls... routes to receptionist. Voicemail says Happy New Year (mind you it's the middle of July)... we're currently closed. CLOSED?!? REALLY? Your hours were just stated on the voicemail and 1PM on Friday IS definitely within business hours. Hopefully your tires service doesn't suffer ther same fate as your dairy biz. read more

I would like to thank the guys At Tupperway for taking care of my Son's Truck this morning. He's been having issues with his turn signals and needed it checked/fixed ASAP. They wasted no time finding the issue while we waited in their cool and comfortable lounge. I give them 5 Stars. REGARDLESS HOW BIG SUMMERVILLE GETS THIS WILL BE THE PLACE WE USE FIRST read more

I called to get an estimate for a warranty, and was told to bring it in, they would take a look at it. I got there and they wanted all my personal information, ignored my questions, then informed me I would have to pay for a test. If there was a fee involved to get an estimate, I should have been made aware of that on the phone before they wasted my time and I could have been prepared to pay. Nobody likes hidden fees, it's dishonest. And nobody likes having their time wasted. read more

I DO mean to review this business so thanks to whoever already created the Tupperway listing on Yelp. :) I ordered tires from Tirebuyer.com and Tupperway Tire & Service is one of the authorized installers. In fact, if I recall correctly they are one of Tirebuyer.com's preferred installers. Plus I loved their price of $44 to install 4 tires?? Yeah, can't imagine that being beat. I arrived yesterday morning around 8am to get my tires installed. Prior to this I was already impressed with their customer service. I ordered my tires on Thursday 11/21 and hours later, Tupperway called to let me know they had my tires and that I could come by anytime. That was a nice surprise! They aren't open on the weekends but are open as early as 7am and stay open a bit later so that works out well. When I arrived, everyone I dealt with was friendly and courteous. They have a large, comfortable waiting area. When I was called by Tupperway, the gentleman said it would take about an hour for my tires to be replaced. It was great that this information was volunteered but even better that it held true! I can't lie, I was half expecting some sort of hidden fees because $44 seemed so dang cheap! But sure enough, when it was time, my bill came to $44 plus tax. Awesome experience. I can see why Tupperway Tire is a preferred installer of Tirebuyer.com! Makes them look good by association. read more

This past week I had the experience of both the worst and the best in auto care and customer service. I will not name the repair shop that provided me with the worst service: I am busy trying to recoup the money I spent when they broke my car. However, I want to thank and commend Tupperway Auto for redeeming my faith in mechanics and honest businesses in our Summerville area. I went to the worst shop as a loyal customer who had spent $1,200.00 in prior repair work for my elderly 2003 Toyota in the past 18 months. I simply requested that the a/c system be charged and freon added. The mechanic did it promptly. However, within a few days the switch turned on my a/c erratically. I returned and requested an evaluation. The result was demoralizing: the office manager (not mechanic) provided me with the news that my compressor, condenser and extremely labor intensive expansion valve needed replacement. The estimate was a whopping $1,999, ! I requested the 25% discount that was prominently posted for all a/c/ service jobs, and the woman told me that she was not authorized to provide that and I would have to wait for the manager. I requested that he call me that afternoon before I proceeded to authorize the repair, as I had some questions and wanted to confirm the discount. Fortunately I obtained another estimate from Tupperway. I spoke with Todd, who gave me a tentative estimate based upon a telephone conversation and my description of the repairs needed. The estimate to repair the a/c was 1/2 of the first shop, and I scheduled the repair. To my shock and delight, Todd called me within two hours to advise me that my car did not need a new compressor after all. During the recharge and freon addition, excess ( to the tune of 1/2 pound) freon had been added, which caused the relay switch to break. The total repairs, including another recharge and freon addition, were $258.00. I cannot express my gratitude enough. Not only did Tupperway correctly diagnose my auto problem, but saved me hundreds of dollars. Additionally, because their computer could accurately advise that an excessive amount of freon had been incorrectly added to the car the week prior, causing the relay switch to break, I can now properly request reimbursement from the first repair shop. My father was a franchise owner and superb mechanic who raised a family of five children on his skill and hard work. I have a tremendous respect for honest and professional mechanics. I would recommend Tupperway to anyone with a mechanical problem. Not only can they trust the diagnosis, but also the repair work. Susan Oliver read more

My family will never get our cars "fixed" here again. They had one of our cars from March 18 until May 8. Over a thousand dollars later, the AC (the reason why we brought it in) was never fixed because they couldn't find the part. They managed to put in a new "brain" sensor, but the original problem was never fixed. Therefore, the car is not drivable in the summer heat. We are extremely dissatisfied with the lack of service, and the robbery of funds. Will not ever use this shop again. read more

This shop was a huge waste of time and completely unethical. Please read this entire post if you are thinking about taking your car to this shop! I was lied too and mislead multiple times by 3 different employees of Tupperway Auto Care. To start the gentleman at the front desk who checked me in didn't even document everything I told him. We took our van to them for basic transmission work, fix a fuel leak, and find out why the vehicle wasn't starting properly. They told me I needed and new fuel line and that we should replace our fuel pump because they already had to removed the tank. I said okay and they performed the work. Bill was $200 over what they had quoted and took the 5 days to complete. Within 100 miles van was having trouble starting for my wife, we took to Gerald's our normal mechanic and was told the fuel pump wasn't getting enough pressure and we most likely had a faulty fuel pump. So we took it back to tupperway and they diagnosed it as a cam shaft sensor after I told about the fuel pressure problem. I asked them when I picked up my van if they tested the fuel pressure and was told by their mechanic they couldn't test it because they didn't have the proper tool to check the fuel pressure. So I took the van to AAA auto care center on Dorchester because warranty work had to be done through Napa certified mechanic. Low and behold the fuel pump was bad!!! Tupperway was completely wrong and the fuel pump was bad like I told them. And AAA fixed problem that tupperway had no clue about! Lastly Todd the owner and David the service manager were completely rude and disrespectful to me and my wife. Todd didn't understand the difference between a lean and rich fuel mixture and explained lean as having too much fuel. David was demeaning and sexist in the way he spoke to my wife! read more

I called upwards of 20 places looking for someone to check out an older Chevy Rv. The only other place that would look at it was the dealership and they wanted $350 JUST to diagnose it! Tupperway was much closer to my house and quoted me $45 to diagnose it. I took it there and they looked everything over and decided it really didn't need any work - so they didn't charge me! They even pulled it inside for the night since I couldn't pick it up immediately. They were very helpful and I will be using them for all my car needs in the future m read more

Make sure the first thing you do when you walk in is ask about the rack fee. It wasn't mentioned to me and I've never even heard of it. Took my vehicle in to get aligned and they called and said they couldn't because the tie rods are in bad shape so they couldn't do anything, which is fine, understandable no big deal. Then I go in to pick up and get hit with this extremely unnecessary fee.. I had to pay a fee because they couldn't do their job. First time I've heard of it, and the last time I will. I wouldn't waste your time with unnecessary things such as this, fix the vehicle or not, simple as that. read more

Beware this company. I brought my car in for routine maintenance and they told me my struts "were blown." All four struts. I was surprised because my car didn't exhibit any of symptoms of blown struts. I took my car to my dealership to take a look, and no surprise, my struts are in excellent shape. Tupperway's quote for something that didn't need to be done: $1,200. Beware. read more

Been taking my vehicles to them for nearly 20 years...until now. Asked them to give me a quote for several things and order parts. They emailed stating "all parts" arrived and they needed a full day to complete the work. They called and said they "found" some additional gaskets once they dug into it they needed to order and it would be another day. Next day, I had to call them at 3pm to get the, "hey we were just about to call you" routine. Still no parts, additional damage now discovered and difficulty finding available parts...no idea how long they would have my car. I asked what they suggested and was told, "rent a car". I asked what additional costs it would be, nearly $300...no discounts offered becaused they failed to look at the job thoroughly and find what it entailed and order the parts they needed, offer to rent me a car, give me a ride, nothing. What I did get was, "sorry, it is what it is." This ends my family's relationship with Tupperway and it is now a mission to tell as many family and friends I can. Zero customer empathy, zero offer to own their mistake, equals zero integrity. Nice folks for along time, reputation now ruined. read more