They're always responsive, helpful, and attentive. It feels weird to say I have positive experiences with HOA-related things, but I do--thanks to the Summit folks! read more

The Summit Management Team has always been responsive and professional. If you are an hoa board looking for a management team with years of experience and expertise this company is a great choice! read more

I have worked with Summit for the past few years as an HOA board member. They are professional, responsive, and an expert HOA management group. I unequivocally recommend Summit and I'm glad they are our property manager at Cerro de Alcala. read more

This is an awesome property management company from the very first call to the ending result. They are on it. Their property managers take everything very seriously with a sense of urgency and I cannot recommend this company enough. Always so easy to deal with and they get the job done! read more

Being a first time home owner this past year, Claire and Summit Property Management have been great and helped support my husband and I through our remodel. Claire's knowledge and expertise has been impressive even pushing me to becoming on the HOA Board for the first time! read more

They really have a great team. I've mostly worked with Ariane and Claire and they are fantastic. The service technicians Vlad and Adan are fine workers and communicate well. Thank you for all you do for us. read more

Working with Summit Property Management has been incredible. They are super responsive and respectful towards their service providers. It feels like a true partnership working with them. They take pride in caring for both the residents and their properties. read more

I was on a former HOA board. My experience with Summit has been impressive. Claire Hosking is our manager and I am constantly impressed by her knowledge of issues that pertain to our HOA. She is always able to resolve any issues we might come across. I could not imagine ever doing without her services for our HOA. read more

I have worked with the good folks at Summit for the past 4 years and am so happy with how they handle our HOA. They are very responsive, they keep us up to date as laws change, and keep our meetings on task. They are also just very kind, professional people. I would recommend Caitlin, specifically, any day of any week! read more

To follow up with my previous review on 12/29/2020: Michael, thank you so much for the attempted "enlightenment" lesson on how an HOA works because to you I am just a renter, but I understand how an HOA operates. I actually received (written) word directly from our HOA president that the Board has discussed it NUMEROUS times with you (the HOA), and that is YOU who is dragging their feet on issuing the notices and fines to the homeowner. They do not only meet once every other month, they also hold Emergency Meetings as well to discuss other issues. So don't pretend that issues aren't being resolved quickly because they don't meet often, because they do. Don't blame them for your shortcomings. Oh and that "private explanation" you're referring to had the same "I art holier than thou, because thou is a renter and therefore is not 'privy' to how an HOA works" attitude as you do in your response. What is humorous to me is when I sent the 5th email regarding the off leash/dangerous dog issue, I received an automatic "out of office" email saying they are out for the holidays..but yet my Yelp review was responded to on the same day. Hmmm...very interesting. Here's a little business advice for you, worry less about automatically replying to Yelp reviews, and actually do your job of tending to the properties your company manages. Then maybe you wouldn't have so many 1 star reviews :D I attached a screenshot of the automatic email and the 5 other emails I sent with their responses. They're good at responding but they don't act and as our HOA President said, it is Summit who is dragging their feet on the issuing of the notices/fines to the homeowner. Therefore the community is unsafe with this dog around and it is just a matter of time before it attacks and bites another dog or person (because it has bit the owner in the past), and the HOA will have a lawsuit on their hands. Luckily we are moving soon so I wish everyone else in the community (especially those with dogs) good luck. read more

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They don't respond to calls, they don't communicate to renters or owners, they don't repair anything, they raise HOA fees, need I go on? San Carlos Greens. Stay away. read more

I currently reside in a unit managed by this management company. I have had numerous issues with management responses to my inquiries. They act as though they are in a power position and can tell you anything they want in order to make you "go away". Many questions go completely unanswered and I have frequently been given false information. They're priorities are in the wrong place and do not look to resolve a problem without dragging out the process for months hoping you will eventually give in and lose interest. read more

I wasn't impressed with the old accounting company but I love being able to pay my dues online so quickly now with the new company. Arianna is also so helpful. Thanks! read more

The jacuzzi has been out of service for months. I contacted Summit and got a courteous quick call back to say the heating element went out. That's been weeks now. Meanwhile, our HOA has inflated to $410 a month! They're not sanitizing like crazy anymore, and how long does it take to replace a heating element. I called yesterday, and they're all out of vacation until the new year. Enjoy your time off, bitches. read more

My HOA switched to Summit. So far, after a month, I'm not impressed. They didn't want to accept my HOA fees here at their Camino Del Rio South office. They sent me over to Associated Professional Services over on Mission Gorge Road way past Kaiser's Zion Hospital. They had very minimal info available. Although Maria @Assoc. Prof'l Svcs, was pleasant and willing to be very helpful, the data/info available to her was very lacking even after a month after the contracted business handover. This causes me an elevated amount of concern for me. RED FLAGS you might say. I was given phone numbers to contact and shuffled around, transferred to and referred to numerous staff and ended up having to leave a voicemail at two different departments/representatives. Summit has got too many non-direct things going on to handle any problems efficiently/effectively . It's NOT LOOKING GOOD so far.. read more

Hello, my name is Amy. I just recently visited one of your properties that was posted for rent and I'm deeply hurt by the situation. Due to the nature of the situation, no pet policy, the owner felt that since we have service animals that we don't qualify to rent at his house. However, I wanted you to know that it's considered discrimination due to the nature of service animals, which are excluded as pets. I have it documented in email form as to what the reason was considering we were denied to rent. I could respect the owners only if it was justified by a different reason. I already sent the owner a disclosed email in regards to service animals andl the disability act. Furthermore, if this matter does not get resolved, I will not hesitate to file a discrimination lawsuit. If you wish to discuss further options please let me know. Thank you. *update* So summit property management got ahold of me stating that they no longer run the hoa there. Unfortunately, they do still own that property and they will Blame it on the an other company. Smh. read more

I called regarding a unit I manage today and Maria was friendly and very knowledgeable. She really listened to the issues and concerns I had and helped me navigate who I needed to speak to and what actions I needed to take. It was a great experience dealing with an HOA manager, which is very rare. read more

Why this property management should no longer be the property management at Friars Mission: 1.) HOA fees are deeply expensive 2.) The response time from the management company regarding concerns like - painting, termite damage, adequate signage, keeping the orderliness & cleanliness of the property complex is - well - good luck if anyone will get back to you at all. 3.) I don't know if the HOA president who presides the meetings at the complex is connected to this, I suppose he is, but I don't see him doing anything at all despite my correspondence to him, and talking to him in person. No response from him either. 4.) The termite damage from my patio is now going inside my property, and I have not received any response from anyone at all. The point of contact I had had was with Maria who told me I'd be contacted in the "next few days" - sounded reassuring, yet I STILL HAVE YET TO HEAR FROM SOMEONE!!!! And it's been almost 2 months since my last correspondence, still NADA! read more

OMG, I came here to write my review and read the already written reviews about this company and could not agree more. They are unethical and when it comes to managing and HOA, just turn their head the other way and let our association get away with all kinds of infractions. Do not use them unless you want your HOA turned upside down. Sneaky, and underhanded, and do not abide by laws or documents. Stay away, and don't hire them and hope you read these reviews and take them seriously. read more

A completely absentee management company. I honestly don't know what they're getting paid for, they don't seem to do much of anything.

Working with David G. at The Missions at Rio Vista, we were able to settle into condo living much more quickly than I expected. He takes a direct and personal interest to make us feel at home. Coming from a large single family home to a more densely populated residence was a major adjustment. We credit him with smoothing the transition. He responds quickly to handle requests, and does so as a good neighbor would. Milt and Nila Burgess read more

My HOA has used this Association management company for over 20 years. They are professional and well informed on HOA law. I can only assume that Summit's critics had a bad experience with enforcement or collections at their respective HOA Board and have an axe to grind. I can sympathize with the critics, but the buck stops with a HOA's Board of Directors, NOT the management company. As for the rude adjectives used in the reviews, consider the source, and imagine these folks as your neighbors. read more

Worst. Property. Management. Company. EVER. Astoundingly incompetent at best, potentially criminally negligent at worst. Their M/O when they screw up is to deny, deny, deny. And they screw up constantly. Flat out lied to our faces time after time. No responsibility, no accountability, no ethics of any kind. The bids they get you from contractors will be thousands more than the bids you get. You tell me what that smells like? Oh, they'll give you a deal on contracted maintenance hours but they'll charge you 3 hours and $300 to change a $5 water spicket which takes a regular plumber 15 minutes and $75 to do. You cannot get anything fixed or done because they overcharge for it or won't oversee the contractors hired to do it. The simple truth is - they DON'T want to deal with it. Our board President and officers were literally doing their job for them - getting bids and dealing with contractors, talking to lawyers about overdue accounts, handling on sight emergencies.. Summit wants to do THE minimal amount possible for maximum pay out. They outsource accounts receivable and collections and they don't stay on top it resulting in huge overdue accounts. They do NOT follow Davis Stirling. They do not make sure all board members are in good standing and qualified to serve. They constantly push you to raise dues to pay for their exceeding incompetence. The list goes on and on.... read more

I had no problems with the company until my move-out. The electricity went out right before the walk-through so it was hard to know exactly what was needed. However, once they went through it again, they failed to communicate what they were planning on doing (and charging me for), until they returned part of my security deposit with the list of charges, late I might add. I disagreed with many of them, and I was only provided evidence for the necessity of one out of the many disputed charges. They would not even get on the phone to explain the charges, communicating only through misspelled and partially unintelligible text messages (unless I called them). They did not seem to even consider the fact that they were wrong and owe me some of my money back, and they did not provide me any evidence of the necessity of the charges. They will continue doing this to people because it is too much effort to take them to court. If you decide to rent through this company, make sure you determine and put in writing anything they could possibly charge you for when you move out, before you move in and make sure they sign it. Also, take photos for your records. This company does not respect the needs of their renters when they move out. read more