Great local place, very helpful except returning items, that takes a minute. I haven't compared…read moreprices to Orange and blue and seems like they are comparable. If you're close go, most times there is someone to help you.

I like Home Depot and Lowe's but Ace has a special place in my heart with a hometown feel and way…read morebetter customer service. Another advantage they have is the grilling spices and utilities are top notch.

This was a random visit. However, I been looking for mister a Milwaukee or Craftmans battery…read moreoperated carpenters stapler/nail gun. I didn't get the young lady's name but she was very helpful with finding what I was looking for. They had what I wanted but it was for the air compressor not battery. I hope Mister likes it. Update, I did have to go back to the store and the young lady who helped before was there today. Her name is Ms. Lillian. Thank you Ms. Lillian for everything.

Really like this Ace hardware they have what you need and very customer service driven. Those big…read morebox stores are not for me. Love to have someone help me and they are available at Artistic Builders Supply Ace Hardware.

I received great service .Ace Hardware has wide variety of hardware, including unique clips,…read moreferrules, nuts, and bolts that may not be find anywhere else. The prices are competetive.

The water line between the street and my house sprung a leak that I discovered about 3PM in the…read moreafternoon. Grabbed my shovel and started following the water and about four foot down found the water line that was leaking. Over the next 24 hours I made four trips to HD and two trips to Lowes trying to get the fittings and pipe I need to repair it and finally cobbled something together about ten PM at night but it was a kludgy fix and only lasted for about 30 minutes before it sprang a leak too. The next morning I started searching on internet for one inch CPVC pipe which is what I needed to make a proper repair. Both Lowes and Home Depot websites said they had it but I was at one HD and two Lowes and none of them had ANY CPVC pipe. Internet said Handy Ace Hardware had some so I drove there. It is not a huge place (from the outside) but inside it is packed with tall shelving units, closely spaced, and together with the walls has much more stock and most importantly SELECTION than most HD or Lws!! Walked out of Handy Ace about 30 minutes later with a 10 foot length of 1" CVPC pipe and several right angle fittings and couplers and headed home to make the proper (and final) repair. This is a classic hardware store like the best ones I remember from years back before the big box stores forced most of them out of business. Yes, they are not cheap, but not horribly expensive either and had I gotten to Handy the evening before my water main leak ordeal would have been much shorter and less frustrating. That would have been work a LOT!!

While running errands I stopped by Ace Hardware because a flyer I had received showed bird seed and…read moresuet on sale during October. I didn't have the flyer with me but stopped because it was close. When I went in the bird supplies weren't on sale. On the way out I looked for someone to ask about when it would happen. Couldn't find anyone but found two people sitting outside in the sun. I asked them and the lady told me no she didn't know when the sale began. I asked to see a sales flyer. Between chomps of gum smacking she said couldn't show me a flyer because they don't keep a copy! She said she didn't know about any sales!The other person just smiled and offered nothing. I go to this store less and less and this is one of the reasons why.

I would like to say me and granddaughter had a wonderful experience at home depot today 3/7/26…read more Ionie is the best works in the paint deck department when I tell you she help with everything we needed to do to paint and design our mail box today knew what and where to go for everything we needed my granddaughter said she is a delightful person held her smile the intire time and ev3n gave good suggestions I appreciate her in so many ways thank you Ionie and thanks home depot for having such a GREAT EMPLOYEE

I came in for a dozen two by fours cause I was running low and have we projects on our little farm…read more I generally keep enough. I don't have to do this on the weekend.. upon checkout with a dozen two by fours no one knew how to use an agricultural tax exempt card. so three people 15 minutes later one supervisor Deborah one manager Deonte. They finally had a trick the system cause none of them knew how to use an agricultural gate card tax exempt. -I think Deonte and he just turned and walked off not sorry for the inconvenience not have a nice day not you're welcome nothing. The young girl and the surprise Deborah's were still there. I paid for my purchase. I told them thank you wish them a nice day and neither one of them responded to me at all. I told him that they all need to work on the customer service skills and they just looked at me like a deer in headlights unbelievable how you can go from a registered girl to a supervisor to a floor manager and not one person can say thank you for your business respond to a thank you or even sorry for the convenience or wish you a nice day Rude, discourteous, and not 1 ounce of common sense or customer service skills I did not have to do this project this weekend. I would've left everything there at the register and walked out. I really do not patronize businesses that does not show appreciation to their customers.

Unlike The Home Depot and Lowe's, they have employees that seem to actually want to work…read more Although I go to The Home Depot and Lowe's more frequently, it is only because those two are more conveniently located. I get the easy stuff at those locations. But when I have questions or need help finding the right product, I go to Howard Brothers where the employees make an effort to be knowledgeable of what they sell. Prices are a little higher, but you won't find yourself going back-and-forth exchanging what you purchased the first time making a return and purchasing the 'right' product on multiple trips. The Home Depot and Lowe's have gotten so bad, even the employees tell you to purchase 2 or 3 of something, try them all, keep the one that works, then return the ones that did not work. As far as that goes, I may as well just order stuff off websites which give you equally unhelpful knowledge of what you need. Yep, I'll continue to drive past The Home Depot and Lowe's to get to Howard Brothers when I know I need help or have questions purchasing the correct product the first time.

Called Customer Service to inform them about a friend who needed to grab some screws a few minutes…read morebefore closing. The receiver was very rude and harshly snapped "No!" at the request. My Friend still made the drive and was refused service despite having 2 minutes before closing. If you're looking for quality customer service, this isn't the place.