Definitely one of the hardest reviews I've ever had to write but also an easy 5 stars to this…read moreurgent care and their staff. Yes, the building is nice, modern and clean but what really makes this place amazing is the staff that work here. I'll forever be grateful for the support and compassion they showed me during one of my hardest moments in life. Rewind: I'm actually not a local and was traveling here from out of town. I was staying in the desert for a few weeks so I brought my dog and cat down with me. In the most stressful of scenarios (traveling and being on vacation) my 13-year old cat fell ill almost immediately after we got into town. After a few days of her seeming not like herself and not eating, I brought her here to the urgent care. A few hundred dollars later and testing it was confirmed that my little one was dying (This wasn't a complete shock as she had been diagnosed with kidney disease a year before with a prognosis of only a few weeks to months to live.) You just never expect to be away from home when something like this happens.... The biggest blessing was that the doctor and techs encouraged me that I could take her home to have a couple more days to process the decision of putting her down/to see if there could be any improvements (even though it wasn't likely.) Having those extra couple days to say goodbye made the process so much more bearable and assured me that I wasn't making a rash decision... when you see your pet declining you know when it's time. I was just really grateful for how the team was so compassionate and flexible with me as I made this decision. While they were all professional, they felt like friends when I needed them most. Bringing my baby back to be euthanized on a holiday weekend was traumatic, but the team handled everything with grace and compassion. They have a special room where you get to say goodbye to your baby and it is very tranquil and lovely overall when dealing with such a tragedy. At the very minimum you would hope for a safe space when enduring something so difficult and they definitely created that....Again the team couldn't have been lovelier. They see these kinds of things every day, but they made me feel like I mattered. The whole process was expensive, but at the end of the day I would do anything for my animals so it just comes with the territory. Looking back, it was worth every penny to make an informed and educated decision and with how well everything was handled from start to finish that I'm so grateful for this team. I hope you find yourself here under less painful circumstances, but I am here to say that this is an amazing urgent care and the staff are A+.

I was pleasantly surprised with how quickly the doctor and staff could see us. In addition, I have…read morea highly anxious dog that is hard to examine and treat. They did their best to work with her. My dog is on meds and hopefully will take care of the problem! I highly recommend Veterinary Urgent Care of the Desert.

Had to take our fur baby in for what we learned was hot spots. He was diagnosed, treated and is now…read morea much happier dog.

Animal Samaritan's neutered our dog Tucker on March 3rd. After we got Tucker home, we noticed he…read morewas dripping blood. I called Animal Samaritan's to see if we should bring Tucker back. This was at 3:00 and I knew they closed at 4:30. I wanted to bring him back while they were still open. I was told this was normal and not to worry. At 8:00 pm Tucker was still dripping blood. I took him to VEG ER. He would have lost a lot of blood overnight His vet costs were $4200. Animal Samaritan's refused to take any responsibility. Their post-operative care was negligent.

VCA all creatures has been our veterinarian of choice for the past 11 years, and has cared for all…read more7 ourour dogs during this time. They are efficient, knowledgeable, compassionate, and they know us and our furbabies by name.

Dr Kevin Fenton deserves no stars. I brought my small bird with a sprained /broken foot into Dr…read more Fenton. Dr Fenton took my bird into a back room away from me and I heard very loud screaming from my bird to the point of I was extremely disturbed and scared for my bird. I thought Dr Fenton was putting a splint on my bird's foot Dr. Fenton came back in my room with my bird and said oh no I didn't want to put a splint on, but I decided to trim his nails. I did not ask for nail trims on a bird that had a sprained/ broken foot!! I couldn't believe it , abuse in every aspect and even more than that I had to pay $60 for a procedure that hurt my bird. Dr Fenton not care for animals, due to this experience never again. Update - the response say "we're here to listen" - How about we will take action when something has been done inappropriately?? My statement has been made without a reasonable response

This place has been a true lifesaver. I've been coming here for a year now, mostly for…read morevaccinations. I first learned about this business after contacting several veterinarians to find a specific vaccine my pups needed for daycare. I called multiple vets across the valley since my primary vet is out of state. Most appointments were 6-8 weeks out, and I was told that a full examination would be required before any vaccines could be administered. Plus, I was told there was a high chance the canine influenza vaccine wouldn't be available due to shortages. So frustrating!! When I called VetIQ, they told me they had the vaccine in stock and that I could just walk in. You simply scan a QR code to get on the waitlist. Mandy was welcoming and showed genuine care for all the animals. It's incredibly convenient, and the process is efficient.

Dr. Capitanio is the best! He gets five stars ! As for…read moretheir corporate designated clinic hours they are a bit wacky as they do not have a regular contracted Vet

Clean and friendly. Met the once a week Dermatologist vet. Hopefully our dogs yeast problem will…read moreclear up. Allergies hitting him (and us) hard.

Do not come here. Receptionists hung up on me mid conversation on me asking about pricing for exams…read moreand rudely told me they are not a regular vet only heart, neurological, and oral surgery . I said I understand I was calling about oral surgery for my dog. Told me I need a referral and as I'm asking for a vet I can go to for a referral she hung up. Refused to answer when I called back. So damn rude these type of people should not be in animal care. Trash customer service imagine how poor patient care would be. If you care about your pets don't come here.

We are extremely happy that Paws and Claws Per care was recommended to us so Roxy can receive the…read moreattention she deserves. We are delighted that we saw Dr Jameson. She is fantastic! And so was the staff. Thank you!

I have been coming here for about three years now. My poodle Lulu, is about five years old and I…read morewouldn't trust just anybody because she's my fur baby. We have always got great care and good information on each and every visit. Everyone is so nice and you go into a living room setting with your pet and they sit on the floor to examine your pet! The last time I was there a few months ago I was telling the young lady when she had a check up that she had problems with her anal glands they need to be expressed every six weeks or she cannot go to the bathroom. She told me about a product to put into her food and a completely cured the problem! It's called glandex . I am completely thrilled because now it isn't a problem every six weeks. I highly recommend them.

I can't recommend them enough. Adopted two terrier mix (pit bulls) back in January. As a family we…read morewere looking to socialize them to other dogs and having litter mates not an easy task. The Grand Paw were able to take them into their facility since I didn't know this certain breeds can be at all facilities due to insurance. This was new but glad to learn- The Grand Paw has been amazing place for my dogs Prince and Moe- they come back tired a plus, better socialize a plus

My pup loves the place. She gets so excited when we are driving there and always comes home…read moreexhausted from the excitement

The whole staff was great. We have an Addison's pup that needs "winter" care for her shots. The…read moreteam was thorough in their exam and follow up. And Tallie was a happy girl while going through the drill. Good job everyone!

I will forever be a loyal customer here. I could honestly cry with gratitude--this team helped me…read morethrough so much and treated me with such patience and kindness. I was incredibly lucky to get in last-minute when another appointment was canceled. At the time, I was panicking because my dog had hurt his neck and was struggling to move his head. On top of that, I had just lost my car, work had been slow, and things felt overwhelming. But despite everything, they didn't make me feel rushed or judged. They truly cared--not just about my dog, but about me, too. I can't thank them enough. Love Bobby and Jess