We purchased a grotto and we are impressed with the look and strength of this and they delivered it…read moreon time

I recently reached out to UR when I was searching for a floating basking platform for a diamondback…read moreterrapin I was about to adopt. I asked so many questions, first about a floating rock, then about a log. They were so patient and helpful, always responding quickly. I ended up ordering the #004 log, which arrived amazingly fast. It is perfect! My DBT quickly figured out how to climb up, and loves basking under the heat and light fixtures.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

We had our pool serviced by Adam yesterday and we were extremely impressed with his diligence,…read moredetermination, and knowledge of pools and pumps. We called Liquidus for help with a stubborn issue with our backwash valve, and he used every trick in the book to fix it. When we called we spoke with Josh, and Adam came out to service the pool the same day of the call. One thing that stood out to us was their excellent communication skills. We felt very much in the loop about what was going on with our pump and the expected arrival time of the techs. Adam also took time to explain processes and answer questions about pricing. My family has had a pool for a number of years and we have used many different pool service companies during that time, and after this experience with Liquidus, I can honestly say that these are now our go-to service techs.

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

We were given a timeline of a month or two on completing our pool on December 2021. That included…read morecoping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed. There were some issues with setting and managing expectations up front but in the end, we are happy with the final product. It is 4/28/22 and pool coping, tile and plaster are complete. We had a 4 month wait and it took 1 month to get the job done. There were a few unexpected expenses during the project but that is to be expected for a project like this. By the time the project was complete we ended up paying roughly 20% more than the quoted amount. Also, we had to choose different coping as the one we originally chose was no longer available due to supply chain issues. There are a lot of shortages going on right now. Workers and supplies. This is not a fault of Blue Escapes, these are just the times now and unfortunately, we along with Blue Escapes were caught in it. This along with price hikes on everything (plaster, tile, etc.) which we weren't charged extra for. Blue Escapes uses quality workers. Watching them lay the tile and take their time with each tile they laid just solidified why it takes a while to complete these remodels. The owner is an honest man who is a wealth of knowledge. Bob (the owner) came out to ensure each step was completed to his satisfaction.

Our wish was their command! At a fair price, too. We wanted a water feature and shorter steps and…read morethey delivered just in time for pool season. It's quite a comfort to know I have an honest and talented pool renovation and maintenance company just a phone call away.

Called and got reaponse pretty quickly. Came out, assessed the problem and was able to grtbit…read morefixed. Very plessant. It was nice doing business with them.

Mike is very efficient and cost effective. Really enjoyed working with him…read more One of the best guys around.

I was very pleased how Frank came to my home and pin-pointed the problem within 5 minutes. After…read moreordering a replacement part, he proceeded to install the part, tested out my system and had it working in under an hour! In addition, Frank answered several of my questions regarding the operation and maintenance of our hot tub! I would, indeed, recommend Frank, and the Hi-Tech folks to anyone that appreciates a very knowledgeable and caring person to do hot-tub repairs! Thanks, Frank!

This company did a great job! Frank was very professional, courteous, and knowledgeable. I would…read moredefinitely recommend his service.

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.

great communication, fair prices, impeccable support. 100% happy customer here.read more

Josh does great work. He is very miticulous in his planning and comes up with some amazing designs…read more Glad he goes above and beyond to make sure you have a truly custom pool. He is very knowledgeable and doesn't mind taking the time to explain the process and answer any questions you may have. I highly recommend Splash Pools for anyone looking for a pool builder.