They have a nice selection of tanks as well as fish. The young lady that assisted me was…read moreknowledgeable and was able to answer any questions I had. I recommend this business to anyone interested in purchasing any equipment.

Knowledgeable about their craft with great fish. This is the only place I go for information and…read moredetails about specific fish and how to maintain them.

My dog loves coming here for some retail therapy. He never buys anything, but he thoroughly enjoys…read morewalking the aisles and taking in the various scents of bagged kibble, baked treats, and adoptable small animals such as cats, birds, gerbils, etc. At the very back of the store is a grooming facility. We have been here twice because they always have availability, and sometimes you can get an appointment on the same day of service! Perhaps there is a reason no one is going here, but when your dog stinks, your high expectations will fly out the window just to restore order to your senses. I recommend booking the first appointment of the day. If you wait until later, you will see your dog travel through a room full of hair clippings. It's quite disgusting. They really should spend some time cleaning up between clients, putting a screen up so customers don't see the mess, and have a tidy path for dogs who have completed their service to be able to travel to the desk without collecting the fur on the floor around them. Yuck! I have a large dog that sheds quite a bit. Usually I do a de-shed or furminator type service at the groomer twice a year at a different groomer and that generally cuts down on the puffs around my house. Unfortunately, the Petco service doesn't seem to be effective at all. I brought my dog home yesterday and puffs of fur were still plucking off of him when I pet him. Had they actually done the service correctly, this would not be happening. I brushed him and was able to pull enough hair off of him to create another "dog". He was also supposed to get trimmed, but he still had grinch feet that I will have to tidy up myself. My appointment was at 9:00 am, and they called to let me know he was ready for pickup at 10:40 am. It only took an hour and a half to wash, dry, brush, and trim him? This is a dog with a double coat of long hair. I don't think so! It seems to me they are skimping on services and it shows in the results. Two other things that I would like for Petco to improve are the payment and tipping process. When booking the appointment online, I'm asked to input my credit card information. However, when picking up my dog, I'm given an invoice and told to go to the front counter of the retail store to pay. I have take out my credit card and swipe it, which begs the question, "Why did I have to input my credit card when booking the appointment online?" I'm asked if I want to pay a tip. Mind you, I haven't seen my dog yet. I have no idea how he looks or if the groomer has done a decent job. Tips used to be given for exceptional service, but now they seem to be expected whether services were delivered or not. My dog seemed happy when he was returned to me. Also, he didn't seem too traumatized when we arrived for the appointment even though he had been bathed here before. That leads me to believe that the staff are kind and gentle with him. Will I come back? Probably. However, I may not get the furminator or haircut because why pay for services when they aren't being delivered as promised? The first groomer I had did a much better job. Perhaps the real trick is to book a specific groomer that will provide the level of service for which I paid.

After reading rave reviews of a certain type of dog shampoo, I ordered a bottle online for store…read morepickup. My order was placed at about 1:14 pm on Tues. Jan. 13, and I received a confirmation "We have received your order" showing 1:16 p.m. I saw nothing indicating a window of time for order processing, just the note "You'll receive an email when your order is ready to pick up." After waiting 1-1/2 hours and hearing nothing, I called the store at 2:45 p.m. and asked what the holdup was. The person who answered told me that they allow a two-hour window for processing online orders. She looked at the records and told me she saw the order, would fill it, and email me when it was ready. After waiting nearly 30 more minutes with no email notification, I drove to the store. The nice young lady at the front counter found the order and handed it to me. When I asked her if it was standard practice to take that long to fill an online order for a single item, she said it was not and she couldn't explain it. After I left the store and checked my email again, I found an email telling me the order was ready. Although it indicated a sent time of 2:51 p.m., it did not show up in my in box until after 3:00 p.m., about the time I got to the store. When I got to the store, there was only one other car there, and that customer left the store just as I arrived. I say that to indicate that they were certainly not busy. So I am at a loss to explain why it would take nearly two hours to fill an order for a single bottle of shampoo -- and that happened only after I called.

The cashiers always help me to the car with the big bags of bird and dog food. They are so…read morepleasant and friendly, even at the end of the day! It's a great store with an excellent variety of food, play toys, and bedding for many creatures!

Has a cute little bakery section with little dog cupcakes and cookies. We bought some for our dogs…read moreonly to discover little bugs in the cupcake wrapper. Disgusting and unsanitary.

Love our pet supply plus store they are always so friendly and helpful. The store is convenient to…read moredrive to also

They are quick helpful and polite they are all of what needs to be said for good serviceread more

I've been going to JFP for years. I know the guys that own the store and frequently travel out of…read moremy way to go there over any other store. They have a smaller store with a great variety of both fresh and saltwater fish- and don't hessitate to ask for something you don't see- they will gladly order anything you want and my typical wait has been 1-2 days max. Prices are more than reasonable. They keep reptiles and do a good amount of business in that arena- check them out. Great guys!

Had an amazing team that was very informative and Sherman did a great job and seems very…read moreknowledgeable! He's super helpful. Great recommendations. Someone needs to give this guy his own store!

It seems like every time I visit this store there's never anyone working the front counter. You…read moreinevitably end up either waiting for an associate to wander up to the register or you have to go walking thru the store to track one down. The last time, there were three people in line and we waited nearly 5 minutes. Someone finally showed up to check us out about the time I put my purchase back on the shelf and went somewhere else. It's close to the house but I've started driving 2-3 miles further down the road to another pet supply store.

Riff Reef Aquatics exceeded my expectations. The store had a great selection of fish, and every…read moretank was impeccably clean and well maintained. After being warmly welcomed by Kali I spoke with Dane who was extremely knowledgeable, listened carefully to my situation, and walked me through several options without any pressure. He was professional, courteous, and took the time to make sure I had exactly what I needed before I left. I honestly learned more in 15 minutes talking with him in the store than I did after spending hours researching forums and groups trying to solve issues with my FX6 filter setup. It is rare to find someone who genuinely cares more about helping you succeed than simply making a sale. If you want honest advice, real expertise, and customer service that is hard to find these days, this is absolutely the place to go. Dane made sure I left confident in my decisions, and I would highly recommend Riff Reef Aquatics to anyone serious about their aquarium.

They have a lot to choose from fish and live plants. Good prices. Knowledgeable staff. Beautiful…read moreterrarium plants.

Eastlake is such a wonderful place…read more They have the best lodging and customer care. We adopted our sweet puppy from there and they made the process so smooth and efficient. Thank god for Dr. Fling, Jerad, Kate Wagner and Dr Hille. The Best place and the best staff!!!

Dear Management at Eastlake Veterinary Services,…read more I am writing to formally document my profound dissatisfaction with the care provided by Dr. Hille leading up to the passing of our dog, Sookie Faith, on February 2, 2025. After sixteen months of reflection, I must address the incompetence and lack of compassion we experienced during her treatment for lymphoma. Despite Sookie's history of "senior moments" and front-leg weakness--which Dr. Hille dismissed--he prescribed NexGard during her chemotherapy. Only after Sookie suffered a fatal seizure did we discover that NexGard is contraindicated for pets with cognitive issues. While Dr. Hille later apologized via phone, admitting he wished he could retract that prescription, the error was catastrophic. Furthermore, the clinical environment during her final hours was deeply distressing. Prioritizing payment and paperwork while Sookie was actively seizing was inappropriate. Additionally, observing Dr. Hille eating in his office while we were led past with our dying pet demonstrated a disturbing lack of empathy. To be called shortly after returning home to settle a billing discrepancy was the final indignity in a five-year relationship with your clinic. I am sharing this so that our experience is on the record and to ensure that other families are spared such impersonal and negligent care during their most vulnerable moments.