Why WellsFargo are closing more branches Sparks Pyramid and…read moreTyler ! now close Virginia and Peckham Reno It's getting more crowded on they're banking hours and harder to do business, am aware of the growth of the business, it looks like they're moving backwards in customer convenience and service

For years I have not kept the required balance to avoid a $15 dollar monthly fee…read more Do they pick up the phone? Do they send emails or text or even US mail? NO! If you are not Spanish speaking then you can't read the boards! Good thing this branch is closing. I will be looking for another bank and refinance my mortgage!

I have been a customer for 25 years at this location. The customer service at the window is always…read moregreat, however the bankers at the desk are so rude. My free checking account has moved to where now I have to keep $1,500.00 at all times. Looking for a new bank.

The workers are very friendly and professional, the wait was not bad at all and I been with Wells…read moreFargo for over 5 years now.

I've been a Wells Fargo customer since the 80s and was traveling with the fam. Went to this…read moreWellsfargo and let me tell you. WELLSFARGO Close it down or replace all the employees. No customer service instead the lady was dancing behind the glass as she grabbed my money and looked over to her partner and starting dancing even more. No thank you no anything. Just close it down. I wish there is a way to negative star this location.

Miriam N was a wonderful bank teller and was truly…read morefantastic. She was very skilled at her job and took care of me with a smile. Thank you Miriam for your Five Star Bank Teller Service. I have been A happy customer for many years. Julie A

I signed my student loan check over to my best friend who has a Wells Fargo account because I am…read morecurrently so destitute that I didn't want to have to pay the fee for not having an account with them. I signed a check over to her she deposited it into the ATM and it would not allow her to withdraw the funds. We went inside and they said "oh they'll be available tomorrow morning." Well I was not happy about this, I was willing to accept it. We went back this morning and the funds were still not available after speaking to only one person over the phone at Wells Fargo because supervisor or manager was not an option. We were told that the check was flagged as possible fraudulent activity. And then we're told that they would review it further in a couple of weeks. There was no option to send in pictures of IDs to send copies of emails from my school explaining exactly how much they were sending me into what address. There was absolutely no option for me to get my money for another 2 weeks. The only thing fraudulent in this situation, is Wells Fargo and how they handle their customers money. It is absolutely unacceptable that there is not a way to fast track this. I now have no way to get to my new job I just started, I have no way to get food, I have no way to get my cat's food, ect... If I had any advice about Wells Fargo, for anybody, it would be stay away, stay far away. Under no circumstances would I recommend trusting these people with your money, in any way.

I have banked with Wells Fargo for over 40 years, but the first time to the Wells Fargo branch at…read moreNorthtowne Lane, and North McCarran. In the 40 years that I have banked with Wells Fargo this was the most terrible experience I have ever had with any Wells Fargo across several states. My sister (who is in a wheelchair and is visually impaired) and I went to this branch to open a savings account for her on June 27, 2025. The manager (I did not get his name) was condescending and rude. The "special relationship banker" was similarly rude and had an extremely poor attitude towards a new banking customer. My sister and I did not complete the transaction to open the account at this branch with either the "special relationship banker" or the manager as I did not trust either of them to handle our financial matters. The Northtowne/N McCarran Wells Fargo has made me consider terminating my entire 40 YEAR banking relationship with Wells Fargo.

I came into the Wells Fargo on Disc Drive in Sparks. The bank was beautiful. It just got remodeled…read more4 months ago and it was so nice, clean and upscale. I met with Associate Roving Personal Banker, Kristina Najar. She was kind, professional and she had a great personality. I ordered a new bank card and she answered all of my personal Loan questions. I felt that my banking experience was a Five Star Customer Service Experience. Also the new white chairs were so soft...like butter and the lobby was beautiful and upscale. I did ask the bank manager if I could photograph the lobby, but he said no. I do understand as a safety precaution. Anyway, the bank was quiet and I was able to speak to Kristina in between her appointments. So lucky for me. What a fabulous Banker and Banking experience today. As a roving personal banker, Kristina gets to go and work at many of the Wells Fargo branches. I was so lucky she was at Disc Drive today. Thank you so much. The bank is beautiful and the banking experience was extraordinary. I Hope to see you in Northtowne Lane, Disc, or Lemmon valley. Thanks Again Kristina, A Proud Wells Fargo Bank Customer. Julie A

2 tellers working at 2pm on a Friday. Line about 25 people and they can't staff enough on a Friday…read morewhen they know everyone comes in to cash checks. Also I waiting in this line for 45 min just to be told there is no notary public available!! What bank doesnt have a notary available?? This location is one of the worst I've ever been to. I'll drive the extra 10 min to another one.

This location always seems to have a good vibe. I have been to dozens and dozens of branches over…read morethe years and this one is not as hit and miss as many of them. Well done! Like most people, I do most of my banking online but for those occasions that I need to see a banker or teller, this is the branch that i prefer.

The teller was friendly and kind. Very knowledgeable. And quick! Waited in line for 1 minuteread more

In some ways I wish they would have saved the Kietzke branch and scuttled this one for a just…read moreoutside of downtown branch. That being said the staff is pleasant and the branch is managed well. The drive through ATM had a glitch for several months a while back but seems to be resolved.

No drive up windows open. I had to go inside and wait in line with 4 others as only 1 window was…read moreopen. Sad state of affairs when making a simple deposit for my nonprofit takes 30 minutes. Especially when my sciatica is flaring and standing in line for any length of time is gruesomely painful. One star is a gift.

If you don't have an account there yourself and you need to cash a check that was written to you…read morefrom there bank, they charge you a $10 fee. Typical of a bank I guess nowadays. The problem is, they don't tell you! After I discovered the issue when depositing the cash at my credit union, I went back to question the fee and tried to get my fee back. They said they would if I "Brought the cash back." WTF! I had the receipt from the transaction showing the fee. The teller tucked it in with the cash when he put it in an envelope. Great way to treat a perspective customer! Avoid at all costs!

The sign says they are permanently closing the drive up teller window December 1. It's already…read moreclosed. They let customers just sit in the drive through line, thinking someone will certainly come to help. It's November 7th. How about put a sign up that says CLOSED? They are lazy and don't care. Horrible customer service. Condescending staff. After being a customer for more than 20 years I get the online banking craze. At least you don't have to deal with people like that.

This location needs more tellers. Line was very long and 3-4 employees standing around chatting…read morewith each other.

Walked in 30 Minutes before closing time with check and documents ready to open an account, and was…read moreturned away due to its closing time and that most bankers wont stay later to open an account. I believe the folks in front of me were also experiencing an issue that would require them to stay after closing and were turned away. I had heard Wells Fargo goes the extra mile but i guess not today. Wish everyone would have been more concerned with receiving a new customer than the issue of it being closing time and its time to go.

Huge shoutout to Leo! He was super patient and kind even with a long line of people waiting. You…read morecould tell he actually cared about helping everyone instead of rushing through it. Really appreciate the great customer service! Wells Fargo is lucky to have him, employees like him make the difference.

11.30.23: Wells Fargo for the win! I realized I ran out of checks when sitting down to pay some…read morebills. I headed over to my local branch, where the teller told me about temporary checks versus the cashier's check I planned to get. To be honest I felt a bit ignorant not knowing about temporary checks. The teller was really friendly and helpful and guided me through the simple process. I was able to print out 3 temporary checks for $3 bucks. Definitely worth it for the bind that I was in!