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    Sun Valley Scooters

    2.3 (3 reviews)

    Services - Sun Valley Scooters

    Motorcycle repair

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    Nash Powersports - Phoenix - My purchase

    Nash Powersports - Phoenix

    (112 reviews)

    I don't even know where to begin to describe our experience at Nash Powersports?! Throughout our…read morefirst phone conversation and our meeting in person, it was great. We are so thankful for your help in finding our new side-by-side, Nash, that our family can enjoy our new ride. Thank you so much for providing us with exceptional customer service and genuine assistance with a new ride purchase. We already had a bad experience at RideNow (check out our Yelp review) when we tried to purchase a side by side and ATV for our son. Having a negative experience put us off coming to Nash but let me tell you, we made the right choice. The vibe at Nash is more relaxed, family-oriented, and with actual human bodies that are there to assist. They are passionate about riding, and it's evident in the way they conduct business. The experience was great, from the sales floor to the final purchase and financing. I would like to personally thank Nick, Bruce, and Rick for their assistance and patience. Even though it took us a million hours and thousands of questions to determine which ride would work best for our family, you guys took excellent care of us. Hands down, Nash should be one of your top stops if you are planning on purchasing a vehicle. As for me, I would not just go into one store, but I would do your shopping around, check out reviews, and you will see a difference. Nash, thank you again for your competence, your excellent customer service, and your patience. We will follow up on our ride experience as well with photos soon! **As a new customer, I really hope your business service remains humble. First experiences are everything!

    They tell you one thing and then when it comes times to start signing it turns into double the…read moreprice of what they originally told you.

    Alex Motorcycle Mechanic - 78 Puch Moped

    Alex Motorcycle Mechanic

    (30 reviews)

    My blue Suzuki SV650 was dropped off/left with this shop on Jan 27, 2026 for a fuel pump…read morereplacement (I provided a Quantum fuel pump kit). I was told they were very busy, but the job itself was estimated at 2-5 hours once they got to it. After dropping it off, I followed up weekly for updates. Repeatedly, I was told I would get a call back "in the afternoon," but I did not receive callbacks. The shop later claimed they had been calling me; however, the only phone call we agree occurred was on Feb 17, 2026. On Feb 10, I visited in person and found my SV650 parked outside at the front where bikes are lined up out front. Staff initially pulled paperwork for the wrong motorcycle and struggled to locate my file. I was again told I'd get a call back that afternoon. The shop also posted photos on their page that week showing a lineup of bikes out front -- including my blue SV650, identifiable by the blue sweat band wrapped over the front brake reservoir, in the front lineup on the day in question. On Feb 18, after I left a review due to the lack of updates/communication, the shop contacted me and stated they were refusing to perform the work because of the review and asked me to pick up the bike. I'm retrieving the bike without the repair completed. One caution for other customers: read the estimate/authorization language closely and make sure you understand what you're signing (especially fee/lien-related wording). Ask for any timelines, fees, and promises to be clarified in writing before leaving your vehicle. My main issue isn't that shops get busy -- it's the lack of communication after repeated promises and the bike being stored out front without clear updates. Rony -- for accuracy: I contacted your shop repeatedly for updates. The only agreed outbound call from your side was on Feb 17, 2026, and the only voicemail I received with a clear update was advising me to pick up my motorcycle because the shop would not complete the work. All other follow-ups were initiated by me (phone calls and in-person visits), and I was repeatedly told I would receive a call back "in the afternoon," which did not happen. I also have recorded in-person conversations (Feb 18, 2026) where staff states the shop is refusing to perform the fuel pump service due to the review I left. As for leaving the bikes outside where they are easily accessible by the public. This is an issue because look at the three new photos I uploaded from right after I received my bike from you. I know it is a small issue but either your shop messed up my right hand sleeve. That photo was taken while the bike was in the trailer as soon as you handed it to me outside of your shop. So either your mechanics broke it or someone in the public did and who is taking responsibility for it? I'm happy to update this review if you provide a written invoice/work order showing what work was performed and when, because I have already retrieved the motorcycle, brought it to a shop that was able to swap my fuel pump, diagnose my actual issue, and replace my R/R for $150. Much cheaper than Rony's $115 an hour with 5 Hour Estimate.

    horrible service and communication. my Experience is the same as these reviews …read more They appear to be a great tire shop . Other than that . Took my Harley there. Had more issues when I went to pick it up . Poor craftsmanship.

    Sun Valley Scooters - motorcyclerepair - Updated May 2026

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