1. Sun Valley Scooters

    1. Sun Valley Scooters

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    Phoenix, AZ

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    Sun Valley Scooters

    2.3 (3 reviews)

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    Nash Powersports - Phoenix - My purchase

    Nash Powersports - Phoenix

    (112 reviews)

    There was a lot of pro's for this visit I had to replace a clutch cable that was about to break!! I…read moregot it fixed and the service manager Eric introduced himself to me and informed me of two things that I needed to fix right away!!! And I told him I appreciate him letting me know those things and he also fix one of the things that I needed fixing. It was a very small screw, but it's always the little things that matter in life.!! Also Anthony was very helpful as well I just loved the positive energy coming from the shop I definitely will be back!!! Awesome work guys!!!

    I've owned four Can-Ams, and my experience with Nash Powersports Phoenix was extremely…read moredisappointing. The biggest issue wasn't just the failed repair -- it was the dishonesty and conflicting information throughout the process. I brought my Maverick R in for an oil leak and was told it was repaired. The exact same leak returned shortly afterward. I eventually drove roughly six hours to bring it back, and they kept it for about five weeks. During that time, I was repeatedly given conflicting information about what was actually wrong, what repairs were being performed, and the condition of my machine. After finally getting it back, the same oil leak returned AGAIN on my first trip and is now substantially worse. Repairs can fail. What I can't accept is being misled, given conflicting stories, and seeing zero accountability when the same problem continues. Based on the dishonesty and the way this was handled, I would never trust Nash Powersports with another vehicle.

    Alex Motorcycle Mechanic - The Motorcycle dealership that is doing crooked deals.

    Alex Motorcycle Mechanic

    (31 reviews)

    My blue Suzuki SV650 was dropped off/left with this shop on Jan 27, 2026 for a fuel pump…read morereplacement (I provided a Quantum fuel pump kit). I was told they were very busy, but the job itself was estimated at 2-5 hours once they got to it. After dropping it off, I followed up weekly for updates. Repeatedly, I was told I would get a call back "in the afternoon," but I did not receive callbacks. The shop later claimed they had been calling me; however, the only phone call we agree occurred was on Feb 17, 2026. On Feb 10, I visited in person and found my SV650 parked outside at the front where bikes are lined up out front. Staff initially pulled paperwork for the wrong motorcycle and struggled to locate my file. I was again told I'd get a call back that afternoon. The shop also posted photos on their page that week showing a lineup of bikes out front -- including my blue SV650, identifiable by the blue sweat band wrapped over the front brake reservoir, in the front lineup on the day in question. On Feb 18, after I left a review due to the lack of updates/communication, the shop contacted me and stated they were refusing to perform the work because of the review and asked me to pick up the bike. I'm retrieving the bike without the repair completed. One caution for other customers: read the estimate/authorization language closely and make sure you understand what you're signing (especially fee/lien-related wording). Ask for any timelines, fees, and promises to be clarified in writing before leaving your vehicle. My main issue isn't that shops get busy -- it's the lack of communication after repeated promises and the bike being stored out front without clear updates. Rony -- for accuracy: I contacted your shop repeatedly for updates. The only agreed outbound call from your side was on Feb 17, 2026, and the only voicemail I received with a clear update was advising me to pick up my motorcycle because the shop would not complete the work. All other follow-ups were initiated by me (phone calls and in-person visits), and I was repeatedly told I would receive a call back "in the afternoon," which did not happen. I also have recorded in-person conversations (Feb 18, 2026) where staff states the shop is refusing to perform the fuel pump service due to the review I left. As for leaving the bikes outside where they are easily accessible by the public. This is an issue because look at the three new photos I uploaded from right after I received my bike from you. I know it is a small issue but either your shop messed up my right hand sleeve. That photo was taken while the bike was in the trailer as soon as you handed it to me outside of your shop. So either your mechanics broke it or someone in the public did and who is taking responsibility for it? I'm happy to update this review if you provide a written invoice/work order showing what work was performed and when, because I have already retrieved the motorcycle, brought it to a shop that was able to swap my fuel pump, diagnose my actual issue, and replace my R/R for $150. Much cheaper than Rony's $115 an hour with 5 Hour Estimate.

    We confirmed a deal for $3,000 for a Honda Shadow however when I test drove it, the steering wheel…read morewas dent. The salesman Ronny said that they will fix it and that the sale was complete and we shook hands. I called them for 2 weeks in a row and I was reassured that the sale was complete and that they were fixing it only for them to call me 1 day and tell me that the bike was sold to someone else. When I went there to get clarification the salesman Ronny simply responded by saying "cash is king". Do not trust these guys, they are crooks. Even if you find a good deal on a bike, who is to say that there is not something wrong with the bike? With the way that they do business, you simply cannot trust them.

    Sun Valley Scooters - motorcyclerepair - Updated September 2026

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