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    Highway Choppers

    4.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    11 years ago

    Phoenix is blessed with some really great old-time bike shops, Wheel Shop, Bob's Cycle, and this place.

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    GO AZ Motorcycles - Peoria

    GO AZ Motorcycles - Peoria

    (61 reviews)

    I visited GO AZ Peoria fully prepared to purchase a motorcycle I had seen online. My experience…read morestarted off strong; I was greeted warmly with a water, and my salesman, Dustin, was a polite, upfront gentleman. However, the experience fell apart during the trade-in process. After being quoted a fair range of $1,500-$2,000, the "verdict" came back at a laughable $500 for a low-mileage Ninja 300, citing wear-and-tear costs that didn't come close to justifying a $1,500 drop. When I chose to walk away from the deal and mentioned that my time had been wasted, I was met with shocking behavior from the General Manager, Brian Ruiterman. Instead of trying to save the deal or de-escalate, Brian made a dismissive hand gesture and told me, "BYE, BYE." To be treated with such arrogance by a GM is unacceptable. Dustin actually came out to apologize for his manager's behavior, which says a lot about the culture Brian is fostering. I would have likely bought the bike outright without the trade-in if the management hadn't been so disrespectful. I will be reaching out to corporate and Gina Marra. If this is how the leadership treats customers, go elsewhere.

    Refusal to help unload a motorcycle off a carrier. Stating it's a liability to be within 5 ft of…read morethe truck and carrier. Kyle is very rude and disrespectful in his tone and delivery of how he states his opinion and talking down to the carrier driver. One of the sales team came out to see what he could do. Stating he'd help and do what he was able to do without violating his company policy. Craig operated the carrier lever lowering the deck and its extension. In what took less than 3 minutes Kyle was still getting himself worked up over this situation. Kyle even gave a rude hand gesture to the driver upon my leaving the property.

    Dwn N Out

    Dwn N Out

    (22 reviews)

    These guys are great, bought my 2nd bike from them yesterday, financing was a breeze, showed up…read moredecided to buy it and left with it an hour later. So much better than a Harley Dealer, prices are phenomenal, whether you're buying your first or are a seasoned biker, they'll take great care of you!

    I wanted to take a moment to thank Dwn N Out for working with me on my transaction. I took a…read morepersonal gamble on a used Indian motorcycle, never having ridden before (and consequently not knowing much about motorcycles and their quirks). I asked about the motorcycle's history, but it didn't seem there was much history that they knew about or (if they did know) that they would share with me. That's always a little concerning, but I didn't have a reason to not believe the motorcycle was in good working condition. Of note, they generally will not let you test ride motorcycles because of insurance reasons, but neither will most major dealers. They will let you start and sit on the motorcycles. The manager shared with me that they do an inspection of the motorcycles to ensure they aren't coming back in to the shop with issues after they're sold. Makes sense, so if you want to be sure after the purchase, you get a 30-day warranty from the shop and you can inspect it if you want elsewhere at your cost. I also purchased an additional major parts warranty from the shop at my cost. Sometimes if you want a good deal, you have to roll the dice. I want to apologize to Dasen for getting worried after I bought the motorcycle - a check engine light came on, but I later researched and realized this can be common and isn't always a big deal... I felt a bit worried and emailed them. They had a mechanic call me and discuss it with me, and it made more sense. To be clear, I do NOT think it's wrong for a buyer to be concerned about their investment... that's normal and okay. But I may have come off as a little overly concerned and I didn't mean to worry them, so I'm sorry if I did. Thanks for your patience with us newbies, Dasen! Overall, they have been wonderful to do business with, and I recommend finding a great used bike at a great price here, instead of paying exorbitant dealers fees at major dealers. If you know bikes, you will feel more comfortable in buying used. If you don't, then learn a little about them first. You can save good money here. I LOVE my new (used) Indian. Thank you, Rachel, Dasen and staff for working with me. I look forward to sharing a positive purchase experience with others in the Phoenix area. -J

    Highway Choppers - motorcycledealers - Updated May 2026

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