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    SunCliff on the Lake

    3.3 (42 reviews)
    Closed 4:00 pm - 10:00 PM

    Services - SunCliff on the Lake

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    that's garlic bread. Or so they said.
    Corinne E.

    Beware! My current theory is that the place hasn't been open in 47 years and we were being served by an entire community of ghosts trying to lure us into their trap of shitty tasteless overcooked food, à la Hotel California. We're lucky to have escaped unscathed. The highlights: -they were out of the caprese skewers, so instead we opted for garlic bread. You'd think it's pretty hard to screw up garlic bread, and you're right. But somehow they managed. What was served can only be described as blackened, plastic wonderbread with a texture that resembled fossilized dragonflies. Turns out they ran out, so they went to the store for the frozen kind (as the owner later admitted to us). Maybe they warmed it up with a hair dryer because I've had even frozen garlic bread that was exponentially better than what was served. - the bacon-wrapped scallops were probably the least offensive part of the entire meal, although they were inexplicably served with cocktail sauce. This is not a place that knows about fine dining, folks. - they said they had run out of lobster tail, at least 10 minutes after 3 of us ordered the surf & turf. The "substitution" was 4 tiny shrimp that were also overcooked & flavorless cardboard. They refused to adjust the full price of the surf & turf. -I ordered my steak medium rare, & said "more on the rate side if anything." It looked like Salisbury steak pounded flat to a quarter inch thick. SO overdone, with zero pink. I said I ordered it medium rare & so our server took it back to the "chef." She returned & informed me that "the chef says that's a perfect medium." I replied "well I didn't order it medium, I ordered it medium rare, and I specified more on the rare side." She paused, then replied "well... our chef says it's not even legal to serve it that rare." - and THEN when my father tried speaking to the manager and explaining, calmly, everything we were so extremely disappointed about, the owner showed up, lost his shit, threw $80 from his wallet at my dad & said "you try running a restaurant! It's not easy!" and followed by "I have an anger problem!" because my brother started recording his tirade, thinking he was about to take a swing at them. I promise I couldn't make any of this up. We were shocked at not only the horribly poor quality of food, but also the unbelievably unprofessional manner of the entire staff. If you have a gift certificate use it soon before they go out of business, which has to be soon. Or better yet, give it to someone you have a secret vendetta against & laugh when they go.

    Back of mansion
    Denise L.

    Came here and had reservations for 715, arrived at seven and was told it might be a while. They said you can go to the bar. We went to the bar and got a beer, went outside and listened to the music. Sat outside for over an hour ...no one ever came up to us. Took a walk, came back to where we were sitting. We had had a second beer, we decided that we were done. Checked back in with the front desk, nobody is available. We decided we were leaving, on our way out he mentioned that we waited over an hour for a table; they had crossed our names off the list. They need to get their act together. It's a beautiful place (used to be the seminary). Could be great but their CS needs work. Music and location was beautiful, but get your kitchen and help up to par.

    Mold on door frame in room in Annex
    Amanda C.

    It pains my to write a bad review, especially for a small business. In short, I would stay far away form this place unless they have an entire new staff & management, updated business practices, & have renovated their rooms to a safe condition. Pros:The WiFi is strong & there is good cell reception over the whole property. The views are gorgeous. They did work with my late check in request. They allowed the bride/groom to check in for me & told me where the room & key were located. Cons: What the staff lacks in the bare minimum of hospitality, they more than make up for in disrespect & attitude. The rooms are not worth the price & the mold that exists appears to be over the entire Inn, & is not just in the annex. (If you do end up in the annex, please don't stay here for your own health & safety. For the details that support the above- If you wan the full review, you can read it on TripAdvisor. I stayed at the Inn along with several guests of a wedding. I had the opportunity to see rooms in both the mansion & in the annex, so this review is first hand. If you reserve a room with AC during the summer months- you are "lucky". The window unit AC has minimal output, but it does provide a small relief, especially compared to the non-ac rooms. It's important to note that NOT all rooms in the mansion have AC. They did provide a small fan which helped circulate the air. We went out & bought another one since were two of us in the room. The ADA room did have "AC", but the couple staying there was still sweating throughout the night. The wing of the mansion that we stayed in had a large, but shared/co-ed style bathroom. Luckily we were all in the same party on that floor, but I can't imagine paying $130+ a night to share a bathroom with random guests. The rooms in the annex did have separate men/women showers, similar to a campground. It appears that many of the annex rooms also had their own private toilets in the rooms. The staff never came into the shared bathroom to empty the trash, replace the toilet paper or paper towels, replace the bathmats that EVERYONE was using, or to clean the bathroom. (I stayed a total of 3 nights- & no one came up to clean the bathroom.) The Inn had a staff member sit sit at the front door to check everyone's bags as they checked in- looking for alcohol. I've never seen this happen at a hotel before. The staff were also taking the master key & going through guest's rooms to see if alcohol had been brought in. Several guests had their alcohol confiscated. While the staff had no problem going through the guest's rooms, they didn't come into our rooms to clean, make the beds, or provide/offer clean towels. Read TripAdvisor review of ADA room. We attended a wedding here, & the bartender asked someone to find out if the service dogs that were at the event were true service dogs. Two members of our party went up to the bartender to speak with her, so she knew that they were legitimate service dogs. The bartender's response was, "Well no one told me they would be here & I have to know." It appears that the lack of communication with the event staff & Inn staff somehow became the fault of the individuals who needed certified service dogs. Long story short- a guest was told by staff that if a room was unlocked on the annex hall, it was open for the wedding party to stay in- they didn't provide a room number. The next morning when this guest woke up in one of their rooms, he discovered that his room was completely covered with mold. He immediately spoke with the front desk & was told "You weren't supposed to be in that room- those are supposed to be blocked off." The staff accused him of going into a blocked off, moldy room- when it was the room that their staff told him to use. (See Photos.) Both the ADA room & rooms in the mansions stuck of mold I had a horrible headache during my stay. (I didn't drink- so not a hangover.) Myself & another member of my family woke up with raspy throats (no voice) & a bad cough. A little over 2 hours after we left the property, the cough went away & our voices came back. We are both allergic to mold. I've stayed at numerous places across the US & Europe for years. I've worked in customer service for over 10 years, as well as high end catering & bar-tending. This Inn is the most miss-managed & poorly run space that I've ever had the misfortune of visiting. I've seen the owner or someone who works foe the Inn commenting on several reviews with unprofessional responses & a lack of responsibility for the Inn's shortcomings. If this honest review receives such a response- you can guarantee that your stay/even will be met with the same hostility.

    Jen A.

    I was gonna get the surf and turf cause it said $53 online but God Damn!!! We left!!! That's a ridiculous difference!

    just had the breakfast buffet , everything was excellent ! biscuits and gravy delicious ! bacon , sausage strawberry shortcake omg yummy !! great atmosphere friendly staff - its a must TRY !

    The bar before dinner!

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    2 years ago

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    10 months ago

    Excellent service, pampered like a King and Queen for our wedding anniversary. The food was top notch as well. Definitely will go back.

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    3 years ago

    Stopped in for cocktails and dinner, had the most wonderful time. Great food, live music on the patio and felt like family!

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    3 years ago

    Horrible setup. The place is falling apart and there is black mold and spiders everywhere

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    Page 1 of 2

    Ask the Community - SunCliff on the Lake

    Review Highlights - SunCliff on the Lake

    This is just an absolutely beautiful place , Brenda and David go above and beyond to make any occasion to your satisfaction !

    Mentioned in 3 reviews

    Read more highlights

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    Babeville

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    Great live music venue in Buffalo, NY. They have on site…read moreparking but there were no spots available when we arrived. Street parking was free and easy to find. We parked right across from the venue. The venue is located in a refurbished church and the highlight for me was seeing all the fixtures including pews and glass stained windows still in tact. Getting in was easy they just checked our ids and scanned our tickets. Short walk from the entrance to the actual music area. There is a floor standing room area you can watch the music, as well as two elevated seating areas. The seats were pews and very roomy. It was nice to be able to sit and enjoy the show free from the crowds. The sound quality was mostly good but at times I found it was very loud and hard to hear what the musician was saying. Didn't get any drinks or use the bathroom, so I can't comment on this aspect. Overall, I thought this was a great venue.

    This was the first time I have been here for a concert. My previous visits were for a fund raiser;…read morethere were no chairs set up, only vendors. I could not judge the space as a concert hall. My estimate is a capacity of 400-500 chairs, in rows of 14 the floor, plus the balcony. I was there to see Judy Collins, who still has a wonderful voice. (She is 87). A friend asked why she was not performing in the Mary Seton room at Kleinhans Music Hall. I think the acoustics are better here, as are the slightly padded chairs. It is certainly more intimate.

    SunCliff on the Lake - hotels - Updated September 2026

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