My mother is going into her 6th year at Friendship Village Tempe Health Center. While her dementia…read morehas been slowly taking effect on her, the care the CNAs and nurses have risen to the occasion. They are all extremely friendly, knowledgeable and kind. My mother is extremely well taken care of there. The facility is clean, pleasant, well-maintained and has a very nice garden downstairs, with plants and a waterfall. The food is above average, and dieticians work to ensure each resident is tended to as needed. My two complaints are cost and number of employees (esp. regarding equipment). My mother has to be lifted into/out of bed and her wheelchair. It seems that there are only one or two of these lifts per floor. When she needs to go the bathroom, she sometimes has to wait 10 minutes, which is uncomfortable and, truly, degrading. For what they charge per month - which is a lot - they should have another lift. Also, the CNAs are overworked. They need at least one more per wing. The other complaint is cost. If my mother weren't using her life savings, we couldn't afford it; however, as long as she has the money, we will keep her there. I looked at several places. While FVT was a bit more expensive than many, the reviews are very, very good, and I wouldn't risk moving her to a cheaper facility. How they treat the patients when family isn't there is crucial. FVT employees take exceptional care of her. Highly recommended, if you can afford almost $9000 per month for a private room (not much less for a shared one...).

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

I had a relative here doing therapy They are a bunch of great people at this facility. The nurses…read moreteam was great to see amazing. She say the CNA'S took very good care of her Great therapy team. Just wanna say thank you South Mountain for all the hard work you guys to go over there..!!

Absolutely terrible care here I wouldn't let them take care of a sock ,my family member came here…read moreand was on the road to recovery doing great and able to communicate with us but within less than 48 hours ended up back in ICU because of the neglect at this facility. The nursing staff don't care about the patients, I can't say that one nurse truly cares about any patient, if there's one that cares , then consider yourself lucky. I asked one nurse about medication for my family member and he snapped after I had asked and made it feel like you weren't allowed to ask any questions. They'll let your loved one sleep in their own defication and simply flip the blanket and make sure you don't see it, not one nurse will come in to check if your loved one needs to be changed or if they used the bathroom. When visiting hours is over heaven alone knows what they do to your loved one just so that they won't have to deal with them. Nurses take forever to do their rounds when it comes to giving medication and ultimately a truly horrific experience. Even after speaking to the directors about what we had experienced and getting promised that things would change, nothing changed. Getting my loved one out of this facility was hands down the best decision i could've made and even when trying to get my loved one out of here they made it seem like you'd be doing the wrong thing but the wrong thing is leaving your loved one under their care. If you truly want what's best for your loved ones, THIS IS 100% NOT THE RIGHT PLACE! You're better off taking care of your loved ones at home. This facility doesn't need to be given any stars. It honestly needs to be reviewed.

i have been here for 4 years-very clean and the staff is caring and professional. they keep it very…read moreclean and organized. i would recommend it to others

Desert Peak is clean and organized. The staff is pleasant…read moreand very friendly with the residents. Nurses, Social Services, and PT are hands-on and ready to do what it takes to improve the residents' quality of life.

I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

Kathy Trujillo was a huge help with placement of my father in assisted living. She was very…read moreprofessional, quick to respond to questions, and very knowledgeable.

BrightStar Mesa/Gilbert were outstanding. Cari and Eva helped get answers to my questions and did…read moreso with kindness and compassion. Tonya the nurse that helped car for my Mother was fantastic.

I have to say; we love our caregiver Kim H. She is always very attentive to my dad and takes good…read morecare of him when she is at our home. I wish we could have her everyday! I would highly recommend using BrightStar for your caregiving needs. G and B

We took My Day to stay for A week.. 2nd day They called My sister that He had fallen out of bed cut…read moreHis head.. also that they have No skilled Nurses And someone HAD to stay with Him to help him eat and if he wanted to get Up from bed to go to the restroom... We are NOT paying for that service? His arms are full of bruises and cuts No shower...That place IS NOT A nursing Home!!! Just lots of beds with dying people with No family to care for them?

Do not put anyone you care about here. No one cares. They will develop new conditions and will…read morelie to you-EVERYONE, including the doctor, nurses and case managers. No one prospers while they are here. Almost NO physical therapy, they over drug the patients, giving pain medication when it is NOT indicated, over 20% of the patients have bedsores, and they will put them in hospice WITHOUT family consent to make things easier and do not notify the family of their condition once they become ill. In addition the nurses spend almost no time with the patients and complain about them openly. This place should be bulldozed to the ground. If I could give them 0 stars I would.

The staff in this Nursing home are knowledgeable and supportive. Keith, Pia, and Demi have all…read moreanswered my questions about my mothers needs, were flexible when it came to her ALTCS application timeline, and even offered their own phone so that I may FaceTime my mom instead of just a phone call. The staff is all ages which I find a plus. The rooms could definitely benefit from more ventilation, ac and privacy options. While I agree about being outside in 100% heat is not good, it is Phoenix folks and they need nature/fresh air. My mom has been there for 3 months now and she says everyone is nice and she likes the food.

If I could give this place zero stars, that's what I would give them. My mom went there totally…read moreambulatory and she could use the bathroom on her own. Within a year they had her in a wheelchair, unable to stand and in diapers. The residents are all in wheelchairs and typically sitting outside in flannel pants in 100° weather. Most of the staff is rude and if you have to deal with the Executive Director, Keith, be very aware that he is retaliatory. If you leave a message that Keith doesn't like he will retaliate. My mother was brought to the hospital yesterday, and when Maryland Gardens failed to call us and let us know I called and left a message letting them know that I plan on having that facility shut down before they killed my mother. Keith took it upon himself to call the hospital and to let them know that there was suspected abuse and that we shouldn't be allowed to see our mother unless we went through the Fiduciary. Fortunately, Keiths attempt at sabotaging our visit (after a 4 drive) failed and we were permitted to see her. The Executive Director at Maryland Gardens is immature and should not hold the position he has. I DO NOT recommend placing your family in this facility.

I was admitted to Desert Cove Skilled Nursing Facility on Feb 2, at approximately 9pm, and remained…read moreinpatient until Feb 20th. When I arrived from Chandler Regional Hospital, the head nurse informed my husband and I that he didn't have any information regarding my meds which I was due for w/in an hour. I was on significant pain meds as well as time sensitive meds, yet I went 36hrs before all of my meds were administered, and only because I called the hospital and convinced one of the nurses there to help. I spent my first 36hrs at the facility in excruciating pain. In the first 2 wks I was in the facility, I was unable to attend physical therapy at least half of the time because the staff failed to administer my meds on time throwing me back into unmanageable pain. I had gone into this facility because I was not capable of caring for myself at home, & I believed my husband & kids would be able to work and not worry about me. Unfortunately, that was anything but true. My daughter had to leave work in Casa Grande 3 times to get nurses to listen to me, my husband had to leave work early nearly every day to sit with me & make sure my meds were given on time, and my son stayed late into the evening to make sure I was being taken care of. I was a patient due to a diagnosis that causes extreme pain when touched, I had to repeatedly remind nurses and even hung signs to alert them to my needs, yet several nurses still literally argued with me about my needs. (even when ordered by a dr). My stay didn't relieve any stress on myself or my family, it only caused more. You would think this alone would be enough, but this stay had even more... I wasn't given a menu to chose my meals until the 2nd week, didn't even know there where menu options until my husband asked. (after having to bring me my meals). The meals that I would eat were good, but usually cold. My 1st wk there I was diagnosed w/ shingles, so I was quarantined to my room, I had to bathe in the sink. Even w/ limited mobility. My 2nd wk I was offered a shower after 9pm, and wasn't able to shower until my 3rd week when I mentioned to my physical therapist that I hadn't showered since I arrived. During my entire stay, my sheets were NEVER changed despite multiple requests. You would think this would be enough, but then comes the Doctor. Dr Kane. If you are thinking you will see a Dr that listens to you, answers your questions, has an ounce of compassion, think again! He answers questions with "Oh we will take care of that", "You don't need to worry about that", spend MAYBE 5 min in the room with you, then send you a bill for 30 min visits at $250+ for each time he walks into your room! When it was time to be discharged, I required enough meds until I could see my own Dr. 5 days later. One of my meds was prescribed at 1.5 tablets every 4hrs. Dr. Kane called in a prescription for 15 tablets, enough for about a day and a half. This way, they could keep me an extra 4 days. When I first brought it up to Dr Kane, he said I would figure it out, when I said something in front of the case worker, suddenly he realized his error and laughed it off. Even after I got home, the horror of the Nursing Facility wasn't over. I suddenly had several sores show up on my abdomen. A visit to my PCP and I was diagnosed with cellulitis from insulin injection sites administered by nurses at Desert Cove. All in all, except for the CNA's, and maybe 3 of the nurses who cared for me in almost 4 weeks, my stay at this facility was like all of the horror stories you hear about nursing facilities. I know I spent the 1st 36 hours of my stay screaming and crying in pain, and many nights listening to others do the same. The only positive about this place is their PT/OT providers, they seemed to be the only ones to care about their patients. PROCEED WITH CAUTION!

My dad stayed here 2x's this year and I'm just not happy with this place. Some of the nurses and…read moreother staff members just don't give a crap about patient care. Especially the skinny white lady nurse with dirty blond perm hair. She was rude. The only 2 girls that were willing to help and didn't ignore me were Makayla and Dominique. They were kind and very helpful.. My dad was there for 7days. He is non verbal, can't walk and has dementia . When I would press the button for help in his room it would take them up to 1 1/2hr to come. I also had spoke to 2 of the long term stay patients and they said they hated there. Don't let the fake google reviews fool you. Those can be altered. The 2 stars are for Makayla and Dominique. But I really wish that nursing home employees would care more about their patients .

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Poorly designed building. They don't care about the property. My poor grandmother was treated like…read moreshe was dirt. She loved Shady Park and dancing across the street, but unfortunately it was closed. They laughed in her face when she expressed how sad she was about the closure. Do not live here if you care about having a good quality of life!