It's changed its name and probably its ownership several times over the years. The new format…read moreallows you or requires you to go pick up your own selections. I'm not really sure how that works. I'm sure it requires much less staffing.

They don't have enough employees to handle a weekend rush. I've never waited so long before at a…read moredispensary on a weekend.

This location is my absolute FAVORITE of all Sol flower stops! The good things coming brand is…read morestocked exclusively at Sol , and it keeps me coming back again and again. You will find best selection here of the jukebox pre rolls if you are looking for them! And they always have fun new products coming in. Great price points and INCREDIBLE staff, thank you!!!

Love Sol's Uncle X halves. Imo, damn near unbeatable value…read more Came into here to examine their halves (see which are fresh, take a peek) a few days ago. Went to the counter and mentioned Uncle X and the budtender launched into a damn near five minute monologue about their 2 for 60 deal (which i did not ask nor care about and already know about, honestly I just felt interrupted) Once she was finished I kindly asked about which of the halves are freshest at the moment. She told me "uhhh.. sorry. I'd have to pull it up but are you looking for indica or sativa?" (The distinction is nearly nonexistent today, mostly based off of terpene profiles). I mentioned one of the particular strains I was looking at and she told me since it was Most Wanted it couldn't be part of the deal (again, IDC!) she left with no time to finish my train of thought and brought me up one half of it almost like she expected me to buy and leave. Now I'm not one to complain about service, because I have a lot of experience in a restaurant myself, but I should not feel like I know more about what I'm buying than the person selling it to me. The budtender is hardly the issue here. It's her boss and the training. No dispensary should prioritize turnover like a restaurant. It makes me feel like a number rather than a customer. The OC Skunk was fire but I probably would've walked away with trash if I was someone who didn't have a general idea of what they are looking for.

Credit where it's due. In my FIRST time back, got a defective product. Went back hours later and…read moregot a different associate, saw their no returns sign, but he quickly and helpfully gave me an exchange with no hassle. No issues. May return when I have cash--still a lot of fees.

Since the ponderosa switch Hands down the worst dispo I've been in, and I've been to ones in random…read morerural areas that have had better selection, service, less wait, and nicer people. Do not waste your time or money coming to this dispo where they charge $17 a gram

my fav spot ! quick and easy ! they are so knowledgeable. always trying something knew and loving itread more

The advertisement displayed on the billboards is highly misleading and designed to entice…read moreindividuals to visit the dispensary. Despite my negative experience at the dispensary, I cannot and would not recommend this establishment. The associate I encountered was unhelpful and uninterested in assisting us in finding a suitable strain seemed to not care much once we mentioned the promotion we were interested in. The advertisement prominently states "FREE OUNCE FOR NEW CUSTOMERS" without any additional fine print. This should be the sole basis for honoring the promotion. However, upon visiting the dispensary, it was discovered that a $50 purchase is required to redeem this offer, and the customer receives only 7 grams of some low grade in house brand instead of the advertised full ounce. This is a significant reduction in the value of the promotion, requiring the customer to return three more times to spend another $50 each time to obtain the promised amount. This advertisement is highly deceptive, and if the dispensary is aware of its misleading nature, it should take appropriate action to rectify the situation. This could involve removing the advertisement or making a substantial alteration to the promotional promises displayed on the billboards.

Picked up some fire off these guys!!! They hands down should be piling over the industry by there…read more100% satisfaction guarantee. Unlike other dispos who will tell you nice all sales are final and screw you over.... This Trulieve and all branches will make everything right for you! Best dispo hands down for this one reason considering how many mistakes and bad batches there are in the industry state wide and nobody else is willing to fix anything. Thank you Trulieve!!!

I was having trouble with something I bought here, and Paige kindly helped me out, going above and…read morebeyond to make sure I understood the product. Thank you for the great service, this will definitely be my go-to spot. Her service really took my bad day and made it better.

Just picked up from here. I've been in a few times and everyone has always been really friendly…read more Manny just helped me at a register, and honestly, he went above and beyond. I got a good daily deal on some disposable vapes. You can definitely tell the difference between when someone is just genuinely happy and providing good customer service versus when they're not. Manny definitely has that friendly, knowledgeable, and helpful personality that you really need at a business like this. Thanks Manny for the help, I'll definitely be back!

Bought a pre roll here at 1 AM during a layover. Went to smoke it before my flight and opened the…read morejar to find absolutely NOTHING inside Literally paid for a jar of Arizona air. They won't do anything about it...Check your containers before you leave because apparently the pre roll is optional

The service here is top notch. Super fast delivery and a very friendly staff . They have a great…read morevariety and decent prices too . I'm happy to have found them. disposable vapes ... so many flavors.

5 Stars - Exceptional Service Every Time! I've been coming…read moreto this shop for a while, and TJ is hands down one of the best employees there. He's always friendly, knowledgeable, and makes sure customers feel welcome and taken care of. Whether I'm asking questions about products or just browsing, TJ is never pushy. He's genuinely helpful and patient. You can tell he takes pride in his work and wants people to have a great experience. Definitely an asset to the team and a big reason I keep coming back. He's a gem!

My go-to store for sleeping gummies. I have started ordering on-line for pick-up and find this…read moresystem seamless and quick. I placed the order in the morning and by noon still hadn't gotten an email saying it was ready but headed down anyway. It was ready so it made the whole visit quick and efficient. I always find the staff here friendly, open, and helpful. They have a good selection of product and the store is always clean and nicely organized. You are greeted at the door, asked to share your ID or medical card for check in and then you can proceed to browse and get what you after.

I am beyond frustrated with this Zen Leaf location on Chandler Blvd. I've been a regular customer…read morehere for 4-5 years, consistently buying around 8 grams every 30-45 days, often in back‑to‑back transactions. I have receipts proving this has never been an issue--until now. This time, I ordered 10 grams of concentrate, split into two 5‑gram orders. Both orders were filled without any problem. Then I was suddenly told I could only buy 5 grams total. When a manager was brought over, he said I could complete two transactions as long as I walked outside and came back in. I said that was completely fine--it's manageable and has been done before. Then the cashier immediately contradicted him and said I could only be sold 5 grams for the entire day. When I pointed out that the manager had just said something different, he backed down and said, "If that's what she said, then that's what it is." So the rules changed again, on the spot, and they refused to complete an order they had already filled. That alone is ridiculous--but this follows a pattern. I had a similar issue 3-4 years ago, involving staff refusing to honor the veteran discount with sale items. That issue involved some of the same people, and one of them was later removed from the front of the store. Ever since then, whenever certain employees are involved, there are problems. This does not feel accidental. It feels targeted. I am a combat veteran, I use a wheelchair, and I was simply trying to make one trip so I wouldn't have to come back for over a month due to pain and mobility issues. None of that mattered. Instead of resolving the problem, they doubled down and even brought in another manager for no reason. This store does not apply rules consistently, does not respect long‑term customers, and clearly has no issue treating veterans poorly. I am done with this location and this company. I will never be back. To other veterans and medical patients in the Phoenix area: be aware of how this place operates and consider taking your business somewhere that actually values you. Thanks BRIE

sketchy, fraudulent and pathetic. they sold me a broken taser and told me to come back if it's…read morestill acting funky. I came back and they said they don't do returns. so you lied to me just to make a sale? but that's fine. thats my faul. the staff, location, and business all around looked sketchy. will never buy from again and you should be caut on what they're selling you. it might be broken, tainte, etc and they wouldn't be honest w you. bunch of losers

Bought a "Davey Cake" from sky high years ago, was laughing when I put a 5* review of how…read more"satisfied" i was. Buying my first "real" piece. The piece was faulty, i went up north to meet with DC, after trying to get it to work without doing much, he gave up and said kick rocks. Told him he was a piece of sh*t for selling glass stores faulty products based on his name and connections in the industry. Sky high wouldnt do a return, by far the worst thing i ever bought in my life, $20 piece from china hits better.