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    Sunglass Hut at Macy's

    3.7 (3 reviews)
    Open 10:00 am - 9:30 pm

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    Warby Parker Stuyvesant Plaza

    Warby Parker Stuyvesant Plaza

    1.7(7 reviews)
    2.6 mi

    I should have looked at the Yelp Reviews and not google. This is more accurate. They charged me 3…read moretimes and ultimate had to cancel the order because the store messed the order up so badly that the glasses would not have come. Customer service told me canceling would be the easiest solution because my insurance was "never charged". That was incorrect. Warby submitted the insurance claim in a way that can't be corrected and will take at least 2 months to work out. Not only that but the email they provided for customer service does not respond. Infuriating saga that continues. Don't go here. It's cheap but now I know why. They are awful and the customer service is nonexistent.

    I'm really happy to have a physical location about a half hour from where I live. I believe the…read moreclosest was in Connecticut, so I was only able to do mailorder before. I like seeing the frames and I like being able to ask for advice in-person. Parking was good at Stuyvesant Plaza; I was able park nearby. My newest vision script was in-hand. I entered the store, found an employee, expressed two issues that I hoped to conquer with new frames, got her spot on and speedy advice, had my pupils measured, and paid. It took only 10 to 15 minutes for everything. The new glasses are coming directly to my home. I can go back to the store if I need a frame adjustment. I'm happy with their products, this new location, and the in-person service I received. I also don't mind saving 2/3 of the cost that the local optician would have charged. This order will be my 4th pair from Warby Parker so I'm clearly a happy customer.

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    Warby Parker Stuyvesant Plaza
    Warby Parker Stuyvesant Plaza

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    Sunglass Hut at Macy's - sunglasses - Updated June 2026

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