the best shop by far to get glasses. Aquilles is the man and used to be in chestnut hill but moved…read moreto cambridge. best service and wonderful expensive glasses. why skimp if you're wearing them on your face. i wouldn't go anywhere else if i needed a pair. Sunglasses are equally gorge.

I'm in the city for a conference and the screw for my eyeglasses came lose and my lens popped out…read more I called them to ask if they are able to fix it for me and they told me that they could, even if I haven't bought the glasses from them, and that I'd have to bring it for inspection. They happily fixed it for me within 5 minutes for a $10 fee.

If you're searching for that perfect pair of Sunglasses, you've got to check out SOL OPTICS BOSTON,…read moreHanover Street. The selection is unique and classic! In my opinion, the owner could not have been more kind or accommodating. His names Joe, next time you're in the City, check his place out. You won't be disappointed.

Absolutely blinded, until I came into Sol Optics. Beautiful store and the friendliest staff. Came…read morein looking like a scrub, came out looking like a dime based on the recommendations of the two friendliest gals there ever were.

By far the best visit I've ever had to the optometrist! Bob and George were both welcoming and…read moreknowledgeable. I called in for an emergency appointment and was seen an hour later. I also purchased the same day. My glasses were ready the next day too. Such a fun experience certainly going back next year for my routine exam.

Because I do a lot of business in Lower Mills and because I prefer to cater to small, owner…read moreoperated businesses, and because as a black man I like to give black entrepreneurs my money, I chose Eye & Eye, even after the owner first gave me a chilling reception months before. I didn't feel welcome and should have gone by my gut impression. Still, I scratched it up to perhaps he was having a bad day and went there for new glasses, the first pair I'd have for both far and near-sightedness. Mr. Nicholson's attitude wasn't warm, yet it wasn't so unpleasant as to turn me off, so we continued our exchange, and I bought my glasses from him - a mistake. I went back two days later with questions about my focus and the slanting, and curved images I was experiencing. Mr. Nicholson replied by explaining what he explained when I first tried the glasses - that I had to adjust my vision lower to read with transition lenses. I concurred that it will take some getting used to after never having the experience before. I explained that I'm a seventy-five-year-old man, who needs to get accustomed to wearing them and adjusting my eyes accordingly, and that I had other questions. There was never a simple acknowledgement that there will be a learning curve to getting used to something new. Rather, a younger man (an optician student) stepped forth from the back of the store and explained the cause of some of my concerns and agreeing that it will take time to get used to the new glasses. After thanking the young man for his assistance, Mr. Nicholson again tried to explain what he had already done, that I must focus lower on the written word. I tried to explain that I "got it," that he had explained it more than once and was now talking to me as one might talk to a child, when indeed I had other questions. Mr. Nicholson then talked over me, telling me and others in the store that I wanted to talk and not listen. As I don't argue with people yet felt myself getting angry. I turned to leave, stating that I do not do business with people who yell at me and treat me in a demeaning manner. He continued to berate me further and more loudly and talk about my listening skills. He was even asked by a woman who also came from the rear of the store to calm own. I was leaving, on my way out the door, when he added, he'd rather give me my money back. Oops, what!? As a person of integrity, I understand full well when one doesn't want my business. Such a statement was insulting and obviously one in which he in fact didn't want my business. I'd have been a fool to leave the store with the glasses, so I turned and said that was for the best. Give me my money back, here are your glasses. I stood quiet while he undid the transaction. He reversed the charge to my debit card, and I left without speaking another word. I write because it's important that people know (in spite of some positive reviews) that Mr. Nicholson can be quite rude, insulting, arrogant, and indignant with an air of superiority. I would not have felt good about myself if after such a comment, I continued on my way before indeed, requesting my money back and relinquishing the glasses. I was not rude, never raised my voice and was simply asking normal questions one might have from wearing a new pair of glasses after never having the experience previously. I would not recommend any self-respecting person to do business with Eye & Eye Optics. You might get spoken to as a child and told outright that they don't want your money. Thinking one is always right, not allowing the customer to explain him or herself, and reiterating the same message for an innocent and appropriate question is no way to do business. Avoid this company.

" Great selection "…read more They have a great selection. The staff is very friendly and helpful. The selection is massive all different brands . Parking is not an issue no worries.

They guaranteed my glasses would arrive on a certain date and they did not. In calling customer…read moreservice to track the 4 pairs of glasses I purchased, every time I called I was given different information on what had arrived at the store and what would arrive on what future date. When I tried to create an account online to track my glasses myself, I continued to get error messages. Further, I did not receive any emails when glasses did arrive at the store as promised. Also, it is impossible to reach a human on the phone in the Chestnut Hill store and when calling customer service, I instead spoke to folks based overseas who each gave conflicting information each and every time I called. NEVER shopping Warby Parker again. You'd think they would have their processes down by now.

Camille helped me slow down and actually think through what I needed. She walked me through…read moreeverything with patience and clarity -- from lenses to fit to style. She took the time to make sure nothing was confusing and made the decision feel easy. It was the kind of help that leaves you feeling both reassured and empowered.

Dolly and Danny have been amazing since the first day I walked in to Cohen's Fashion Optical. I…read morecame in just to browse, and they were more than helpful assisting me with trying on different frames that would fit my face & prescription. I took a bunch of pictures, and had time to sit and think on it. They gave me plenty of time to try many different frames with absolutely NO pressure on purchasing, which I really appreciate. They know they provide an extensive experience, mid to high-end options with excellent service. They have Cartier, Tom Ford, Miu Miu, Versace, Gucci, Ray Bans, and many more. After a couple weeks, I couldn't get this one frame out of my mind that I absolutely adored. I returned to order them, and they again let me try more frames & sunglasses, just to make sure. My heart was set on these Barton Perreira frames, which I hadn't heard of before, but I learned are handmade in Japan. I found the perfect frames for my face & personality, and they were more than happy to put an order in. My order was ready in about a week! They also have every type of lens if you have a higher prescription and need specialized lenses. They gave an amazing price and I'm so happy to find & support this business. Cohen's Fashion Optical on Boylston has top of the line designer frames, and glasses for every budget. Dolly & Danny couldn't be nicer and more welcoming. If you're looking for glasses or sunglasses, prescription or other, they have it all here. If you are picky or indecisive, they will help you with their 44 years of combined expertise.

I was referred here by the Cartier store, which is just a few blocks down. Dolly was able to take…read moremy broken Cartier sunglasses and repair them in a matter of 5 minutes- free of charge. I cannot recommend this store enough, I will definitely be coming here for my next purchase. Excellent people !

I just had a great experience with Moika at MyEyeDr. I came in to get lenses for some frames I had…read morebought,and she was very patient while I located my prescription information. She also found my insurance info for me and helped me decide what features to get. They also have a beautiful selection of frames there. Even though I already have frames I like, it was very tempting to get more.

Thank you for all the care and support My daughter loves her…read moreglasses! Thank you Dr. Zappala for your thoughtful and insightful care over the past 4 years. The retail shop has a strong selection of frames. Thank you to all the caring folks who took the time to help us make great choices!

I just needed a little metal pin replaced and they did it with a smile on a busy Saturday.read more

AVOID AT ALL COSTS! Kush Patel is incompetent optician. I went to this place because I was…read moretraveling soon and couldn't get in into my regular optician. He totally SCREWED UP my eye exam (how hard is that??) and missed diagnosed my astigmatism by TWO POINTS! And they couldn't get one of their machines to work. Plus he said such a big change was very unusual and it might be corneal disease and sent me MERSI in Waltham for another exam and more $$$. All they wanted to do there was talk about surgery for my cataracts (which is not needed) Maybe Patel gets a kickback? So when I got my glasses, my vision was totally distorted and I was dizzy. So I finally went to a real optician at Newton Wellesley Eye Associates, they confirmed I actually had very little change in my RX and fortunately, the great folks at Focal Point in Newton changed to the correct RX without any charge. Pearle Vision was a DISASTER.