Nobody does it better than this amazing little shop. Coyote sold me an amazing pair of glasses a…read morecouple years ago. One of my nose pads fell off over time and he worked with the company (located overseas) to get a whole new front to replace the broken part. Not only did he switch that out, he polished my dull temples and it's basically a brand new set of glasses. I've been getting glasses from Coyote over the past 12 years - helluva dude.

His selection is always really awesome. You leave out of there not only feeling like you look great…read morebut like you've bought something exclusive and like you've bought something from someone who's gone above and beyond the type of service you'd get at any other optics store.

I recently purchased a Kaweco pen from this store that was sold to me in damaged condition. When I…read moreopened the box, the pen had several deep scratches and the seal on the rollerball was broken. Therefore, I attempted to bring it in for exchange. There was a short time lapse between purchase and request to exchange, so I assume the store manager thinks that I damaged the product-- and therefore would not exchange it. They will not take responsibility for selling me a damaged product, and insist their customer service policy does not support this scenario. Based on this negative experience, I do not recommend shopping here. Which is unfortunate because I truly love the store and the brands it sells.

I came to Topdrawer on the suggestion of a friend, and I'm really glad we found it. Topdrawer…read morespecializes in notebooks, pens, and stylish Japanese items. The employee working was really helpful and kind. He answered all our questions (a lot of, "What is this [stylish Japanese item]?") and even gave us a tip on some amazing donuts around the corner (unfortunately they weren't open that day). The shop is wonderfully curated and stocked with products I've never seen before, which is always a delight. The sheer number of different pens and notebooks may overwhelm those of us who love those things! I had to stop myself from trying every single pen (which were then put in a bin to be sanitized). The selection of Japanese house slippers was also really cool. They also have all kinds of bags, bento boxes, a whole display of eyewear, and a ton of travel tools! I'm a little sad I didn't get this pen holder that slides onto your notebook cover so it's always easily accessible. So smart! Smart is a good way to describe this store. It's very sleek, minimal, and stylish; almost a little too stylish for me! However I felt comfortable and welcomed shopping here, and would recommend Topdrawer to anyone who appreciates well made products and design.

One of the best racks I've been to. The selection is organized, and their designer items are…read morereasonably priced. Service is friendly. Always look forward to coming to this store when I am in Chicago.

This Nordstrom Rack had a pretty good selection of inventory! I was able to pick up a few pieces…read morefor myself by Adrienne Papell and some house slippers for my hubby. The total came out to be less than what I had expected which was a nice surprise. Didn't have to wait long to pay either and change rooms were relatively empty. Although I did go on a Thursday. Parking is expensive around this area so my hubby dropped me off to shop. Also it's right next to my other favorite shop, Uniqlo! Block 37 has all the best shops and is super convenient and walkable.

Worst. Experience. Ever....Still ongoing... I went to the…read moreSunglass Hut on Michigan Ave to return a pair of sunglasses on January 22nd (it's currently May...) and I was treated so rudely by the associate and she didn't even properly refund my money. I'm still out $30 that she refused to help me get back. The associates from the Sunglass Hut at this location were MUCH nicer and have been working to help me get my remaining money back but it has been such a struggle. I have called customer care, the audit team, and so many other numbers in between. This experience has been the worst and no one is able to locate my refund check. Absolutely nothing has been done by corporate to remedy or help the situation. I have been getting no communication and have wasted so many hours trying to track down the check. I want my money refunded and something done about all this time wasted.

I was in need of a pair of glasses. Thankfully I had Sebastian as the sales associate to help me…read more He was very friendly and helpful. I was complaining about my old pair of Maui Jims and Sebastian explained to me how Maui Jim had improved their product line so that they were more secure and less breakable. He also explained about polarization and helped me find glasses where you could not see my eyes. They had a promotion going on for Maui Jims where they were giving away gift bags that included a water bottle, golf towel, golf tees, strings for your glasses, bottle opener, and a string bag. What a lucky coincidence! I had a birthday 20% off coupon that I had forgotten to bring but Sebastian was nice to apply it to my purchase. I also had some trouble with a pair of raybans that I had previously purchased and Sebastian helped me fix them and clean them up! What great service I received here! I am definitely coming here again for all my sunglass needs!

Stopped in to have a pair of sunglasses repaired. Super friendly and helpful staff. Thank you!!read more

I walked into Big City Optical and was greeted by Jose who was incredibly helpful. He was quickly…read moreable to fix my favorite sunglasses that had broke in two spots. Large selection of glasses and really friendly staff, love this spot!

The only eyeglasses shop I ever go to. I have been going to Eye Want for over 15 years, even when i…read moremoved away and came back to town to visit. Annette has always taken care of me. I won't shop anywhere else. You come here to get frames that will last a lifetime (if you take care of them). They take a ton of pride in the fact that nothing is manufactured in China or Taiwan in order to provide the highest quality frames. If you are looking for variety, unique frames, and something that will make people say, "You have great glasses!" then Eye Want is the store for you.

Everything went well I miss coming to see you Looking…read moreforward to coming by again and getting new glasses for my son

We had a wonderful experience here. It was a weekend, and our regular optometrist's office--which…read morewe've been going to for years--was closed. My husband's glasses had suddenly broken when one of the screws came loose, so we were trying to find somewhere that could help with a quick repair. After calling a few places, the doctor/owner kindly told us to stop by and she would see if she had the correct screw. Although she didn't have the exact match, she took the time to find a very similar one and repaired the glasses well enough to hold up until we can get the proper replacement. What stood out most was her kindness and willingness to help, even though we weren't established patients. She went out of her way to assist us, and we truly appreciated it. Because of this experience, I even saved a photo of the office so I can recommend it to friends and family looking for an optometrist in the future. Excellent customer service and genuine care for people. Highly recommended!

The doctor is knowledgeable and charismatic . The wait is never long. No pressure to buy eyeglasses…read morefrom them. They'll gladly give you a copy of your prescription, if you choose to purchase eyeglasses elsewhere.

Ridiculous! Ordered a pair of specs from WP's Armitage store on 12.31.24. Paid nearly $400 and was…read moretold to expect them by Jan 15. When I followed up by phone on Jan 17, I was told that my order hadn't been processed because there was a $4 balance due. That's right: four bucks on a $400 purchase. No one had reached out to me by phone, email or text so who knows how long I might have waited. i canceled my order. I'll take my business elsewhere.

The staff is good to work with, especially the manager! Nice selection of frames and the store was…read morevery clean. Did not see the doctor there but I have heard positive things about their service. Been a Warby customer for years and this location did not disappoint.