Wonderful friendly professional staff is most welcoming. I recommend this optical practice to all.read more

Everything went absolutely well. From the greeting to the final goodbye, I was completely…read moresatisfied, just like always. There is no reason for me to say anything negative about anyone. They are all very professional and friendly and respectful, with lots of patience. I will definitely recommend this office to anyone.

Will never go here again. Not only did I experience poor customer service, but so did two of my…read morefriends. There are so many good places to choose from; you should make a better choice. Poor quality materials were used, and the lenses were never accurate. I did go to another eye place who did a wonderful job of fixing their mess.

Wonderful service and efficient, well trained staff who will do anything to be sure you are…read moresatisfied. Very highly recommended.

I do like the doctors here, but I've consistently waited 20 minutes plus to see a doctor. Today I…read morehad an appt for an exam and I took the first one in the am to avoid the wait. No such luck. Finally, I'd had enough and they were very sarcastically apologetic. I will not be returning here and they will not be getting my insurance money.

My entire family has been coming here for more than a decade. The new location is very convenient…read moreand equipped with modern diagnostic machines.

Good Service. The Dr is amazing. I would go back again! They use the have a service manager named…read moreMcKenzie, she was outstanding but is no longer there.

Amazing service! Pam was able to fix and repair my glasses with no cost!! I can finally see after…read more16 hours of blindness She cleaned them as well. I recommend coming here for any damages or if you're looking for new glasses.

We love to go out to the outlets even if it's just to take a walk and enjoy a beautiful day. I…read morelove that most stores offer a discount for military and veterans. I just wished they didn't have so many vacant stores. Seems like there are more going than coming. We always find some good deals and there's a decent selection of businesses to choose from.

5.24.25 They have…read moremany retailers that I go to including Ann Taylor Factory, Loft Outlet, Banana Republic Factory, American Eagle, and Kate Spade Outlet. For my recent visit, I was on a mission to find summer sandals. I stopped by Clarks, Cole Haan, Crocs, and Ecco. I found a pair of black sandals at Cole Haan. Mission accomplished! I have to say that the employees at this outlet are way friendlier than my local outlet over at Arundel Mills. I was greeted at almost every store that I went into. Since Lakeforest Mall closed years ago, this is the closest mall to my parents who live in Germantown. I like to shop here when I am in the area.

Christian was absolutely wonderful from start to finish! He made both my eye exam and selecting my…read moreglasses seamless and enjoyable. A special thanks to Javid as well for being so helpful and sorting out all the insurance details. Fantastic team!

My experience was absolutely convenient and customer service was great! I found it really dope that…read moreeverything was done virtually. The doctor has virtual access to the machines so it was as if the doctor was there. I was able to find 2 nice pair of glasses and was out within an hour or so.

I don't review often but wanted to add one here because both my wife and I made eye exam…read moreappointments this year, (it was time) and after going through the initial eye tests, checks and pictures (without dilation), we then saw Gabriela Miller, O.D. for review, discussion and additional testing. We were both happy with what she did, and how everything was explained clearly. Prescription eyewear selection followed and that was fairly smooth as well. I thought the frames selection was somewhat limited but I don't have anything to compare to currently. Overall happy with everything, and will return in the future.

Dr. Rubin is an amazing ophthalmologist whom I've been seeing for eye exams for many years…read more However, in the last couple of years, there have been changes in the office and it starts to feel different. I went in again and there was this one lady at the front desk who was extremely rude and unprofessional. When I approached the front desk to request a printout of my contact lens prescription as suggested by Dr. Rubin, she insisted I had to pay for both a contact lens exam and a glasses exam, even though I hadn't requested a glasses exam, and my glasses prescription was still valid from four months ago. I paid, but requested explanations. Despite explaining my insurance coverage and situation, she remained adamant, refusing to listen and even declined to provide my prescription print out, citing distraction from billing inquiries. She then callously added, "You contact your insurance. If nothing else I can help you. You can be out of here." When I suggested Dr. Rubin come out to explain, the lady at the front desk callously retorted, "Dr. Rubin doesn't own the business. It is what it is; you have to pay for two exams." This further added to my disappointment and frustration, as it seemed to dismiss my concerns entirely. Feeling frustrated and disappointed, I requested Dr. Rubin's presence myself, and he and another front desk staff member clarified the billing procedure and explained changes in my insurance policy. Despite this, I still questioned the necessity of double exams, especially given the recent glasses exam. While Dr. Rubin is excellent, the behavior of one team member left me feeling disrespected and dismissed, tarnishing the overall experience.

Dr. Li is awesome! Never had a problem with him but some of the staff were horrible. Don't even…read morewant to look at you and seem very judgy when I asked if they do price match. Also, they DON'T PRICE MATCH as they said! IT'S A LIE! So CHECK your receipt before you leave! She told me that it would be 64.85$ per 90 contacts to match Costco per request but she DID NOT check you out with that price! It was 78$ which was their usually discount. It might not seem a lot but if you multiple that times 8, it's almost 100$. And if you have 2 ppl that's 200$ I could've save. Better to buy it at COSTCO next time. It was too late when I went home and checked the receipt. Don't know her name but she was the one who checked us out. Very rude. Her employee number is 027181.

The optometrist was very kind and informative. I'm very grateful for his support and expertise. I'm…read morewaiting for my new eye glasses to come in.

Drab selection and there are barely any associates to assist you. They also do not greet you at…read moreall. This location used to have some fairly nice items particularly in the jewelry section. The whole vibe seemed depressed. We didn't spot anything of value that caught our eye to purchase.

It was an ok place to browse . Very rarely I would find 1 or 2 good pieces . Its closing now . Bye…read moreSaks off 5th