Bait and Switch , ABSOLUTE rip off $ 199 progressives would have cost me $880 for what I REALLY…read moreNEEDED!!! apparently. I was told the $199 were crap. What a waste of time. No one in the place, what a mess glasses all over the place. Sales lady was of no help at all

I am in utter shock. After going to this location four times -- three to pick up contact trials and…read moreonce for the initial appointment. *15 minutes away from home. First, they forgot to order them, then they hadn't arrived after 3 weeks of waiting, and then finally to pick them up another 3 weeks later. I've received them only to have them 1. Be the incorrect brand which is important for my eyes - I made that very clear in my appointment. & 2. To have the wrong prescription!! I've been wearing contacts and glasses for 19 years and I've never been prescribed contacts or glasses that were off. My vision is blurry - even as I type this - but I've been waiting for my contacts for a specific reason in which I need to use contacts. I've also never waited longer than two weeks for contacts to arrive -- three I would understand, but six? After putting the first one in it ripped due to the reason I mentioned in my appointment. Immediately my eye was irritated and red. Picture shown. I feel like I've been bullied and treated with malicious intent by Isabella Lozano and team. Not only has the aftermath been appalling but the actual appointment itself was disturbing. Her attitude towards me and my family was extremely disgraceful and disrespectful. I had even mentioned that I was really excited to receive my contacts since it had been a while since I've had them. When I mentioned this to my husband in front of her - she gave me a very cruel look. I would highly recommend never seeing Isabella -- and I would highly suggest this facility look at whether she performs ethical treatments. I will never be coming back and I'm sure my friends and family will do the same. Now I need to begin the process all over again. Up until now I've decided not to write a review out of respect for the facility - since I'm a business owner myself and the facility was clean and on the first visit, two young gals were kind - one at the front and one in the back -- outside of Isabella. After the first visit, I mentioned my complaint to the front desk. Sadly, the customer service after that began to decline and I never saw either of the young girls again. I'm a mother, wife, and business owner. I don't have time to be writing this nor do I have time to go through this while process again. Very disappointed. At the end of the day, you treat everyone with integrity and respect. Not only in business but in life - not project your own insecurities onto others or be malicious. I'll also be making a complaint with corporate. If I could leave a 0 I would.

My favorite glasses were here at Cohen's the Silhouette brand that's thin and classy. The employee…read moreanswered a few of my questions and seems to know his stock items. Mid range prices but only a few stores down from a Sunglass Hut so not sure how that works.

Friendly staff helping us navigate through the different brands of sunglasses. The Oakley glasses…read moreare whats interesting to me since I already have a prescription pair for several years but looking to add to my collection. Not sure if the sexy Ray-Ban selection would sway me from Oakley or try the new Meta. They do have an optometrist on staff on select days.

Service. HORRIBLE. Twice within 3 business days I had my Appointments cancelled. Understood the…read morefirst cancellation but not the second one. SHAME ON YOU. Took my business to a competitor around the block the very next day. AVOID.

They don't want to do their jobs. Ongoing construction upstairs makes it impossible to do business…read more Very unprofessional! I will NEVER go back!

Well, it was just confirmed that I did not get what I paid for at a different target store four…read moremonths later.Trying to make glasses then I finally ignored it 42 months.I will head back tomorrow for a refund.. Well, I went in for a refund and tony said, you didn't talk to me and I was the only guy here.Yesterday i'm glad it was on speakerphone when I called from the wellington.Optical, he refuses to give me a refund.He knows nothing about it.He tells me I have the direct cell phone number to corporate.Regional manager does not answer the phone.I left him numerous messages and text messages.I am entitled to a refund since I paid for something.I did not get. I do not have ultra thin lenses.I do not have the ultra dark transition. And the script is off.I also have a warranty on these frames.This has been going back and forth for months.I took the last two months off to take care of my father before he passed.This is very disgustive, the aggressive way that Tony addresses people and talks to people.I'm glad there were clients in there.Hopefully he lost some business today

This place is conveniently located in my local Target and I come here all the time!…read more Talk about killing two birds with one stone! I have come here about 3 times now since the tests are typically yearly! I have always seen Dr. Choi (optometrist) and he has always been super conversational with me and kind! He is definitely one of the reasons I come back! He is very professional as well! Not to mention, the front desk staff/ optometry technicians are very nice as well. The appointments and ordering process never take too long and are very efficient! I recommend this location! I have never had any issues and they are good at what they do!

This store is amazing! Michelle and Kailani are the best. I highly recommend coming here for all…read moreyour eyeglass needs. They have the nicest selection of frames and they are so knowledgeable and professional.

This place is more than useless. I'm not sure why LensCrafters even allows this to be open. Do…read moreyourself a favor and stay away. Don't walk, run away. If you like LensCrafters you should go to the real location inside the Mall, not the castoffs and awful "doctor" that they employ here.

If I could I would give this optician a minus 10 rating. Purchased a pair of bifocal tinted glasses…read moreand had problems. I did go back in for an adjustment- frames kept slipping down and the lenses were not tightly secured in frames. Kevin did heat the frames to secure lenses, but less than 5 hours later the lenses are loose and the frames keep slipping. Due to the slipping the focal point is NOT where it should be- rendering the glasses unusable. While Kevin says I was reading at 20/15 - that was when frames were tight and lenses secured. In over 30 years of buying bifocals- I have never experienced such poor and whoosh product and service. Stay away and go somewhere that gets it right the first time and ensures quality product. Result, I will Never use the ophthalmologist connected to This optician.

Great staff - the optician there, Derek, is the best! He is extremely friendly and helpful. He…read moreknows his stuff and helped me pick the right pair of sunglass and eyeglasses frames for my specific needs and features. The office is clean and organized.

I have been buying from For eyes optical for some years now and have always found the staff to be…read morehelpful and informative. Fonda, the associate serving me today was a cut above , offering friendly, knowledgeable service while guiding me through the insurance paperwork and product selection. she is patient and offered salient guidance in my selection as well. I can endorse this store and Ms. Fonda with confidence.

my first time here, WOW, great selection and good prices!! I worked with Fonda, I highly recommend…read moreher!! She was pleasant, kind and very helpful. I ended up getting 3 pairs of prescription glasses!!

Just prior to leaving on vacation, my wife lost a screw to her favorite pair of sunglasses and the…read morelens popped out. Because our family had been going to this vision works for our eye exams and glasses for years, I popped in to see if there was anything they could do. A staff member named Bobby attended to my situation and quickly assessed that, not only had the screw come out, but, that the frame had been bent by where the screw screws into the post. Bobby not only replaced the screw but, utilizing a special tool, manipulated the frame to its original position ensuring that the screws would retain. Though we purchase all our prescription glasses from this location, we did not purchase these sunglasses from there but, Bobby never asked, he was just helping out a husband with a stressed out wife. It's gestures like these that are largely lost in customer service today but sorely needed. It may not have seemed a big deal to him, but, it was to this customer! Thank you and we'll be back.

I walked into my Visionworks store on Congress Avenue, Boynton Beach, FL, to have my glasses…read morerepaired where the hinge spring no longer functioned. I was told the repair could not be made because I had not bought insurance and the glasses were purchased over a year ago. In addition, I was informed Visionworks no longer stocked the spring required for repair. I find this policy quite upsetting considering the cost of glasswear and I have never asked for repair service in the 15 or twenty years I have loyally bought from Visionworks. Robert A. Fox