Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Really nice team running the shop. On a really busy day, the associate was able to replace my…read moretemple tips within a few minutes. Very much appreciate that level of care and understanding. Thank you.

I think they did a great job at a stressful annual sale when a lot of people were shopping…read more Normally, I went to the NYC store but this store is good, and they take credit cards, cash, & checks. They did check with a vision professional. It was odd that the machine was broken but I wasn't in a hurry for the glasses and thought they were helpful.

Drove 45 minutes from Northern Westchester to my closest Warby Parker in Greenwich, CT. Brought my…read more19 year old for us both to pick out new glasses. We walked in and no one acknowledged us. Others walked in after us and they were greeted, attended too, and still we were left unnoticed. We tried on a few different pairs. A woman working there made eye contact with me, but still, said NOTHING. I brought a pair I liked to the register and still no acknowledgment. Even my son asked if we could just leave. VERY disappointing experience. I worked for Luxottica for 18 years and know this industry. Everyone that walks in to your store is a customer! I know it's a busty time of year with benefits ending for many on 12/31(not the case for us), just needed new glasses. We left. Will take my business elsewhere. 3/4 of us wear glasses my house.

They are very serious about CoVID and meet you outside to check you in. They ask if you have my…read moresymptoms and you have to use the hand sanitizer as you enter the store. Great job!! They are adjusting both pairs of glasses for me which is part of the excellent service. This is a great neighborhood to have a store in!!

Dr. Gritzer provides me a thorough eye exam and I feel like besides selling me glasses he works at…read moreeducating me in my overall eye heath. The result in my exams has also been great vision. The Optical Options store he owns is my go to for glasses and sunglasses.

Came here to get glasses so can't comment on Dr. Greitzer. The staff there on Saturday were…read moreamazingly helpful in helping me find new glasses frames - they originally picked out a frame that I thought I was going to hate and ended up ordering by the end. The personalized service was incredible, with both women helping me walk through what worked best for various situations (glasses best for occasional wear vs. everyday for work, professional vs. trendy, etc) and really listened to what I was looking for. All of the frames are on the expensive side (Ray Ban, Chanel, etc) but the service is top notch.

I wanted to send a quick note to thank you and David for the save on Friday…read more At approximately 5:23, with a tie emergency and my daughter's bat mitzvah celebration just 37 minutes away, I was stuck in a photo session and couldn't leave. I sent over a quick photo of myself in my current dress jacket and collared shirt, without a tie, and was transferred to David. I explained the situation, he sent me a photograph of options, I selected one, and he arranged delivery on his way home. By 5:45, I was wearing a smart Eton tie and everyone was pleased. That kind of responsiveness, judgment, and service says a great deal about Richard Mitchell and the whole team. When I get a picture from the photographer, Jaime, I'll send it along. With thanks, Miles Miles Spencer Reflekta.ai | Co-Founder / CEO

Great knowledgeable staff delivers a great customer experience! Always find exactly what I'm…read morelooking for and the tailoring never disappoints.

Another destination, another Brandy. This seems to be my first stop whenever traveling with my 14…read moreyear old. There were so many amazing stores along Greenwich Avenue and can't say this was my first choice for shopping, but the teenager won as always. Everything in Brandy looks the same to me and all the stores are crammed with too much stuff IMO. However, the price is right so I'll give them that. They also all sell local tees, which is part of the draw of visiting so many different locations. My daughter was able to pick up greenwich and even Boston branded t-shirts here, which she has been wearing proudly ever since. She got these along with a few tanks and shorts to add to her Brandy collection. The store was packed with teens as always. Fortunately, she knows how their clothes fit by now so we didn't have to wait in the line to try things on. And we basically gave her a 10 minute shopping limit since her younger brother had reached his own shopping limit. She got the job done and left a happy shopper.

Rude sales woman that disrespected my daughter. My daughter was scolded for asking to try an…read moreearring on. She told if you do -you buy it. It was a crap $8 hoops that she thrown back in her face.

I came in to buy my girlfriend a gift for Valentine's Day and couldn't be happy. Amazing,…read moreknowledgeable & extremely helpful staff. Ended up buying her a Louis Vuitton bag and couldn't be happier. Will definitely be back!

If you want to feel bad about yourself, visit this store. The owner, Ellen is rude and dismissive…read more If you don't have an account, don't bother bringing clothing in to sell. If you aren't decked out in designer labels, don't bother going in- unless you looking to feel bad as stated above.

Walked in on a whim while walking the Ave. The woman working barely looked up from behind the…read morecomputer and asked, "Do you need something?" I said, no thank you. I'm just browsing. She replied with a snarky "OK" and went back to her computer work. Cute shop with great selections, but shockingly bad customer service. Left with a few ideas of new books, but did not purchase.

There is metered street parking. The location is off a busy street a little tucked back. It is a…read moresmall store but with lots of options. This bookstore was mentioned as a highlight when visiting Greenwich and I was happy I found it. The two women who were working were passionate readers and had lovely conversations talking about books and authors. I would highly recommend a pop in to check out the selection and have a look again. The aisles are narrow but otherwise it was a lovely experience and I enjoy supporting an independent bookstore.

I've had a fantastic experience with Manfredi Jewels. They have an outstanding selection of fine…read morejewelry and luxury watches, ranging from high horology brands to mainstream favorites, so it's a great place whether you're a collector or shopping for a special gift. What really stands out is the service. The team is welcoming, attentive, and never pushy--they genuinely want to help you find the right piece. I especially want to recognize John Marna, who is knowledgeable, patient, and a pleasure to work with. He makes the entire process easy and enjoyable while offering thoughtful guidance and great expertise. Manfredi also offers very competitive pricing for the level of service and brands they carry. I always leave feeling confident and well taken care of. Highly recommended.

I rarely leave negative reviews, but my experience with Manfredi was disappointing from the moment…read moreI called. I simply called to inquire about replacing the battery in a men's watch. The woman who answered the phone was curt and unpleasant from the second she picked up. Rather than answering my questions, she immediately became condescending and started explaining how watch batteries work--which wasn't what I had asked. I then asked whether they guarantee their work. Instead of answering professionally, she responded in a tone that made it seem like I had asked a ridiculous question: "Of course we stand by our work." Since that didn't actually answer what I meant, I clarified by asking what the warranty on the battery replacement was. Her response? In an even nastier tone: "We don't warranty our batteries. No one does that." That statement turned out to be completely false. Their quoted price was $65 just for a battery replacement, so I called a few other reputable jewelers. I ended up having the battery replaced for just over $21, and it included a two-year warranty on the battery replacement. It's one thing to charge a premium for exceptional service and expertise. It's another to be rude, dismissive, and confidently tell a customer that "no one" offers something that multiple competitors clearly do. Customer service starts with the first phone call, and unfortunately this establishment failed that test spectacularly. When my watches or jewelry need servicing in the future, Manfredi won't even be a consideration.