Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Really nice team running the shop. On a really busy day, the associate was able to replace my…read moretemple tips within a few minutes. Very much appreciate that level of care and understanding. Thank you.

I think they did a great job at a stressful annual sale when a lot of people were shopping…read more Normally, I went to the NYC store but this store is good, and they take credit cards, cash, & checks. They did check with a vision professional. It was odd that the machine was broken but I wasn't in a hurry for the glasses and thought they were helpful.

Disappointed. Purchased a pair of shades from this shady…read moreplace. The woman with poor interpersonal skills was quick to sell the glasses. Few days later, still in box with all stickers we wanted to replace for a pair with blue mirrored lenses. We were told they do not accept returns or exchanges. Terrible way to do business as it is a common practice at most stores. I understand if I was returning lingerie, but it's glasses. We all try on the same frames when in the store and they only give it a quick wipe with a disinfectant. Didn't see the problem when you can tell the frames were not even taken out the box yet. In addition, anything you purchase here you are overpaying by at least $100. We will not return and I will make sure I express my disappointment to all my friends in the community. I can afford to gift these glasses to a friend. We live in a small community where word of mouth matters. We will never shop here again.

Purchased very expensive frames and once the lenses were placed, they just did not look right --…read moreparts being discolored and they photograph terribly. The feedback I got was, "that's the way they are supposed to look." Franchise optical providers are much less expensive and have superior customer service.

Vision Consultants of Greenwich is awesome and their customer service is fantastic! I was last…read morethere just a few days before x-mas and had stepped on my glasses basically destroying the entire frame of my only good pair of glasses! To make matters worse it was a few days before x-mas and I was the designated driver for my disabled husband and would have to cross the bridge to Manhattan. I promptly went to V.C. and spoke with the young lady at the desk, (who is always so nice I forgot her name sorry) , she in turn gave me over to Daniel who I believe is the owner. Daniel immediately understood the gravity of the problem, took the matter into his hands, took out the original lenses, cut them down to size, found a new frame and handed me the new pair the next day! Without Vision Consultants I would have had to cancel x-mas at my family. I highly recommend them, they go out of their way each and every time.

Drove 45 minutes from Northern Westchester to my closest Warby Parker in Greenwich, CT. Brought my…read more19 year old for us both to pick out new glasses. We walked in and no one acknowledged us. Others walked in after us and they were greeted, attended too, and still we were left unnoticed. We tried on a few different pairs. A woman working there made eye contact with me, but still, said NOTHING. I brought a pair I liked to the register and still no acknowledgment. Even my son asked if we could just leave. VERY disappointing experience. I worked for Luxottica for 18 years and know this industry. Everyone that walks in to your store is a customer! I know it's a busty time of year with benefits ending for many on 12/31(not the case for us), just needed new glasses. We left. Will take my business elsewhere. 3/4 of us wear glasses my house.

They are very serious about CoVID and meet you outside to check you in. They ask if you have my…read moresymptoms and you have to use the hand sanitizer as you enter the store. Great job!! They are adjusting both pairs of glasses for me which is part of the excellent service. This is a great neighborhood to have a store in!!

Lee and Michael were wonderful! Dr. Bass addressed my eye problems and listened to my concerns and…read moreMichael helped me stay in budget for new eyewear. They were great at communication and are now working on my husband's eye needs. I wouldn't hesitate to recommend.

Dr. Bass saw me last minute as I was experiencing a little eye emergency. He was so kind and…read morethoughtful with me for what turned out to not be a big deal. He is, as someone else mentioned, an old fashioned doctor who listens to you and spends time with you. I would recommend him in a heartbeat.

Extremely unprofessional. She and her staff are very rude…read more I highly recommend going elsewhere. She is a scam!

Look at "Levy Michelle Dr PC" in Yelp for more reviews, and you will find my experience is not…read moreunique... HORRIBLE!! AVOID AVOID AVOID!!! I think it is fairly clear that Michele Levy and her office is very possibly in the practice of insurance fraud, or at the very least have highly questionable billing practices. Let me elaborate. I wear glasses/contacts, like much of the population, so I went to Dr. Levy for my annual exam. Everything went smoothly and normally. At one point during the exam she commented that my eyes were a little red, which I told her was due to a rather late night out and an imperfect job removing my eye make-up. She nodded, said something about being more careful, and that was it. Well after, when I go to pay my bill, the receptionist/billing woman states that this will be billed to my MEDICAL insurance as opposed to my VISION insurance because this was not a "routine" yearly exam, but a medical exam. I freaked out. The receptionist then read me a long complicated diagnosis which AT NO POINT was discussed in my exam. Now I am INCREDIBLY concerned. I asked how this possibly could be when Dr. Levy discussed NOTHING about this to me, and if there is something medically wrong which me that does not constitute this a "routine" visit and demands medical attention, I should be aware! The receptionist replied that ANYTIME someone's vision is less than 20/20 it means there is something medically wrong with that person. She stated that I should in no way be concerned, but that my visit was a medical, "non-routine" exam so they will bill my medical insurance. When I ask her to write down the diagnosis, she refused because "she is not a doctor". Now I am suspicious. I try to get the receptionist to explain what would possibly then constitute a routine vision appointment for a glasses wearing individual, and she kept saying anything vision is less than perfect, it is medical. When I pushed her to explain more, she ended up on an endless loop of "well I'm not a doctor, but you shouldn't be concerned, this is not a routine visit, we are billing your medical." At this point, I am beyond flabbergasted, and ask to speak to Dr. Levy. Guess what.... she is now conveniently absent from the office. I demand that she calls me, because if I have a diagnosis which falls out of the typical routine exam, then I have a right to know. Well later that day I get Dr. Levy on the phone. Apparently, because Dr. Levy commented that my eyes were a bit red, THAT constituted her "medical diagnosis" and thus it fell out of the realm of normal. YOU HAVE GOT TO BE KIDDING ME!!! Well, conveniently, she backtracked on the phone, and then decided that, well, ok, she can bill this under my vision insurance. FURTHERMORE, my husband, a man who has NEVER WORN GLASSES OR CONTACTS IN HIS LIFE, was ALSO billed under medical with some other long complicated diagnosis which the receptionist refused to write down for us because "she is not a doctor". Now the picture is becoming clear. Do I have to also mention that medical insurance carries a higher co-pay and allows them to charge MUCH MUCH more than if an exam was "routine" under vision insurance? Also medical doesn't cover things such as contact lens fitting because that would be covered under VISION, so I was charged for that too. Oh and the retina imagining, also not covered by medical, but can be covered by vision, charged for that too. Want to order only 6 months of contacts? Not an option, have to order the whole year from their office or nothing at all. But apparently, they would let me use the deductible from the vision insurance for the lenses, so they are obviously billing vision as well. So all in all, what should have been about a $30 visit, ended up costing around $300...10 times more than what any previous eye visit I've ever encountered. Never go to this woman. Ever.

First, I had to make order three times in store. second I specifically asked and approved deliveryread more

Called today for some insights on sunglasses for my small face because I always have trouble…read morefinding sunglasses that fit. I got the nicest and most helpful employee, Justin. He really knew his stuff. He listened patiently to what I needed and was able to offer a ton of suggestions. It was clear he really knew his stuff. I particularly appreciated that he took the time to talk me through the rationale behind the suggestions too. He couldn't have been kinder or more professional. Made me remember what real good customer service was like. Thank you, Justin!