Great family oriented service for your tobacco needs. Great for those who smoke cigarettes!…read more Bless up!

Okay place but the prices are a little high and not an every large selection of items. The location…read moreis good though lots of parking.

Ty so much to the owner! Wais is his name!! He knows customer service very well! He is very patient…read moreand humble!! I choose this place over any other shop, fair prices and good people!!! Ty Wais!!! :)))) Fair prices as well!!!

Cigarette World can suck a toe! Their Customer service sucks, just because you can sell an item…read moredoesn't mean that item is worth the amount worth all the hype. You can't just sell a product and hide the negative and it makes a negative impact on the customer trusting them relying on the fact that their product is good and legit, instead less than a day goes by and the freaking battery doesn't wanna warm up and I thought it was my cartridge but I tried it on multiple devices at home and with friends and they it works. I can't can't gentleman like that, all sell no heart. You lost a good customer.

Highly disappointed, I usually get the same guy, ask for the same thing, it was really my fault…read morefor not checking but I asked for Marlboro Smooth 100's, and made sure I said 100's when he was reaching..paid 88.89, got shorts...if someone can contact me about getting my cartoon replaced that would be great. I'm centralized in Fremont and they banned menthol sales so I go here for a cartoon and already opened a pack from the cartoon, If it's not replaceable that's fine, again, my fault for not examining the product behind when I gave a clear order, just makes me feel you guys are trying to scam if it wasn't a mix up. Edit: can pay for lost package, as a smoker though, I don't want shorts and didn't pay for shorts..maybe it's because your power went out and you're trying to recoup costs..tried to go Sunday and couldn't get to you because roads were blocked off. Not cool if so..

Customer servers is outstanding and the prices are really good. I got very great deal on vape I…read morealso got free pipe its really a good day thanks to them and they r very polite they shown different types of pipes and other accessory's. It will be my go to shop for all my cigarettes :)

If I could give Mikes Bong shop #2 zero stars I absolutely would. Today I spent $45 on a torch that…read morelitteraly was broken out of the box. When Inshowed up 5 minutes later to return it? They rurudely declined and told me the employee I bought it off went home for the day and I needed to speak with him. Fast Forward tonight, The Big Arab guy who works in the middle of the night not only doesnt offer me any solution but embarrassingly calls me a liar saying the item wasnt broken. I spend THOUSANDS of dollars at this smoke shop and this place will not see 1 PENNY of business from myself or family ever again. That guy doesnt belong in a customer service position. Ive managed multi million dollar retail venues and that guy wouldnt be caught dead working for me. Do yourself a favor, Mike, you change your image anand rise above the other grimy smoke shops in Oakland and make real money? It starts within. You need all new staff, with a cohesive level of customer service accross the board. Any repretable manager would of gladly exchanged that torch out for one of equal or lesser value, sent the broken one back to the manufacturer and get it sorted out through them. Instead youve lost my business and Im taking how your employee treated me tonight personally by making sure I tell ass many people possible that Mikes Bong shop employess are better extortionists then any sort of professional organization.

They do require a face mask and are asking the customers to enter the store one at a time. They…read morehave been putting a table in front of register so that 6ft is maintained most of the time. They wipe the countertops tables refrigerator and lottery table down throughout the day and have hand sanitizer for the customers to use.

THE BEST. Simply, no comparison THE BEST. The staff is top notch, and the service is beyond…read more excellent!! Try this place! You will NOT be dissappointed!!

Place is great and convenient. But be careful they sell broken sh$t! I bought a Geekvape Aegis…read moreBoost III. Screen died after a month.

I was in town for Father's day and accidently sat on my glasses last night. My brother recommended…read moreI go to his eye doctor for a quick repair. I brought the frames and the screw with me. Even though I had no appointment, they still helped me out when I came in. Service was great. I signed a quick waiver. No charge! In less than 15 mins, Antonio, Genna, Noah and Brandon put a new screw in for me. They did a small file/cut to smooth out one of the edges for a more clean closer fit. Looks professional and my mom can't tell the difference. Thank you so much! I am super grateful! I'll definitely recommend Bella Eye Care to local friends :)

So lucky, I stumbled by! Dr. Judy is extremely friendly and knowledgeable. I was able to get an…read moreappointment on very short notice and she was very very helpful getting me contact lenses and explaining my eyesight and everything else in great detail. Glad to have found a great optometry team!

Josh is the store manager at this location, and I've seen this store go through three different…read moremanagers over the years. Since Josh and his morning team have been here, I've noticed a real improvement in the flow of the store, the customer service, and the overall atmosphere. It genuinely brings me joy and comfort to see my favorite neighborhood dispensary thriving again. This is the only dispensary near my home that's open at 6:00 a.m., and I love that it's conveniently located in a shopping center. Having reliable early morning access for my medicinal needs has been such a blessing. A heartfelt thank you to Josh for your leadership and all the hard work you've put into the store. I also want to give a special shout-out to CeCe, Teresa, Ricardo, Brian, BJ, and the entire morning crew. You always greet customers with kindness, professionalism, and positive energy, and it truly makes a difference. And Josh--thank you for adding some pizzazz to the store with the decorations! It makes the space feel welcoming and cared for. Thank you all for your service to this Bay Area CannaMama! WOOWOOT!

It never fails coming here they are understaffed. Every time I come in here there are customers…read morewaiting around to be helped (8 today), then after you wait to oder (10 minute wait or more just to order) you wait another 10-15 minutes for them to get your order ready...This place is a chore at any time of day. It's cash only now, they are out of many things and they only have 4 options for liquid drinks. I'm honestly not sure how they are still in business. They are bi e, but need more employees and to better manage time/customer service. This is the third time I've stopped by because I was shopping in the area and had to leave because there were so many waiting to place orders or waiting for their orders. I never have this issue with Cookies in hayward and going back to Cookies as it's a waste of time and Money here at Flor. This has been an issue with Flor since they opened so today is my last time giving them a chance.

The customer service is terrible. When you walk in, the receptionist/ front desk counter is so high…read morethat you can't see the representative behind the counter. The representative behind the counter doesn't acknowledge you until you walk up to the counter, not friendly at all, and no greeting at all. The receptionist has a nasty attitude, no smile, and looks like she hates her job. The other desk workers stay working and don't know how to greet as well, making you feel not welcomed. Also, the pricing for things are over priced. But, the price doesn't matter, I believe customer service matters most. I definitely will not be a return customer!

Amazing! The staff here are awesome. Thank you to Dr Lee and Tin for making my visit so easy today…read more I was in a pinch and needed an eye exam and luckily they were able to make me an appointment the same day. Very detail oriented and super friendly. Would 100% recommend this location if you are in need of an eye exam, I will definitely be back! :)