Excellent selection and superior service. Hayden was…read moreextremely knowledgeable and helpful! Thanks for helping me manage my pain and anxiety. I feel so much better now and life is grand!

Always an enjoyable experience for me. The staff have made lovely recommendations when I have…read moreasked. The selection of products have been wonderful. Have been able to find price affordable options. And I appreciate that. Thank you to the ladies for making it comforting experience.

The employees know a lot about cannabis - always helpful!…read moreGreat premium product! Worth the Price. Go!

Selection, service, parking, ambiance, cleanliness, and great daily deals! The rewards program is…read moregreat too! Thank you Embarc! Medical cannibis is a big part of my pain management.

The staff was so friendly here! We love stopping in new dispensaries to see what each one has and…read morethey had a great variety! They even gave us great recommendations of other things and places to eat in ojai! So nice!!! Great price as well!!!

I recently visited the Ojai dispensary Shangri-La. Naia, who was super knowledgeable and incredibly…read morehelpful in finding the right product and blend for my pain, and the manager, Cindy, who assisted him, were fantastic--respectful, diligent, and communicative. However, they sold me an expired product from 2023, which was more than three months past its date. When I sought a resolution, the owner, Jeffrey, was beyond rude--entitled, dismissive, and took no responsibility. In fact, he even threatened to ban me for advocating for myself. The audacity is beyond comprehension. Ban me? A first-time customer who was sold a defective product? Parasite, please. Please ban me so you don't steal my money with your expired, inefficacious products. I wholeheartedly recommend Naia and Cindy, but I'd steer clear of that owner. Take your money to a dispensary that respects its customers. Funding The Audacity, The Misogyny, The White Male Privilege, The Extractive Late-Stage Capitalism in 2026 is not what the world needs. Maybe learn manners, Jeffrey? It would be a gift to everyone who has the misfortune of interfacing with you. I can only imagine how many people you have deliberately taken advantage of in your lifetime if this is how you INTRODUCE yourself. Learn to apologize. Learn to take accountability for your mistakes. Learn to be polite. You've clearly been in a human body for many decades--and yet somehow haven't figured this out. Jeffrey must have forgotten this is a regulated industry and his mistakes cannot be blamed on customers. California Department of Cannabis Control, maybe you can help Jeffrey find his manners?

anyone else noticed that all the 5-star reviews are done by females and all the 1-star reviews are…read moredone by males?

Do not support this business. My wife went in to return a bad vape battery last summer and was…read moregreeted by a extremely rude female worker. After refusing to return it, she was called "Karen", told to go spend her money elsewhere. My wife explained that this was bad business practice, to which the worker accused her of being a prostitute. As an Oak View local, I will tell everyone I know to take their business elsewhere. This place and this worker are bad news. I thought I had posted this last summer, but I realized I forgot to press post.

I love Tru Heal! Victor, the owner, is so knowledgeable and friendly. He is so enthusiastic and I…read moreappreciate that he loves informing you about available products instead of simply pushing them. What I love about Tru Heal is the emphasis on quality products and how they are organic. I ended up purchasing some CBD oil (not to be mistaken with THC!) droppers after visiting a salon downstairs. I've incorporated CBD oil into my daily routine after feeling some tension and inflammation from running. I love the anti-inflammatory effects from their cbd droppers and I feel that I've been recovering much faster with it! Thank you Victor and Tru Heal. I'll definitely be back.

Found this place on way heading south to L.A., buddy told me to stop by, glad I did. Very pleased…read moreof pleasant atmosphere soon as you walk in, reccommend it while in area or living there. Had question got answers too. Even call for info or let them know how I am doing. 5 star's from me. Best place in town!!

The staff at Smoke Shop Plus is always so friendly. Love coming by to say hi to Raul (such a nice…read moreguy). Great selection of whatever your smoke shop vice may be!

Good friendly people who want to help others and have great prices. They take the time to get to…read moreknow the customers

Thank you JORDAN, Sarah, Ann, Anthony, Abe, Casey, (and everyone in between that I know I am…read moreomitting). Thank you for always "listening", and reading reviews. I appreciate all you do, and am grateful for your kindness & understanding. Support & love. The "happy, carefree" factor of visiting your shops should never wane. Regardless the circumstances. I'm invested in you, always. Thank you for caring, for paying attention, and for taking proactive measures to ameliorate any issues. YOU are all a part of the REASON I shop Farmacy exclusively. Truth be told, nearly every dispensary sells similar products at competitive pricing. What sets the stores apart...stores like The Farmacy, is the TEAM standing behind the brand. It will always be a critical deciding factor. Immeasurably so. You clearly take the time to carefully vette and attract great people, who believe in your MISSION and business foundation. These team members help to provide the top names and premiere products, at the best competitive prices, using elite & far superior customer service practices. The latter makes all the difference in the world. I have "tried" the others. They simply are not YOU. Just know with confidence that your team supersedes all other local SB dispensaries - hands down. It's simply the raw truth. From your security personnel (polished and professional) to your trusted and upbeat budtenders and Canna-Geniuses, you're SO FAR ahead of the pack. You're the quintessential "MUSK" of the cannabis industry (GHF). First group out of the local gates with a license for sales. That's a double-edged sword, which hopefully dulls on one edge over time. Thank you, for leading with kindness, tolerance, patience, and acceptance. You are all Badasses, and I appreciate every single one of you, from the greenhouses to the store. Every step is linked to the next. It takes a village. Farmacy continues to lead by example, dotting "i's" and crossing "T's" - in the name of regulations (always changing in these early stages). You cannot stop the onslaught of the massive waves...but you can definitely learn to surf. You've all become "slater" worthy, with the amount of surfing you've had to do in the cannabis climate. Thank you. I see you, and all of your struggle. I appreciate it all. We live in a time many believed would never arrive. It's nice - just to be a part of it all.

Great products and wonderful customer service. I love the new location, upper State Street. The…read morestaff is very helpful !!!

New ownership is legit. Prices are perfect and customer rewards program. Was going to house of…read moresmokes but this place runs a clean show. No shady business over here, upfront and honest. Best place in the ave fs.

I went in last night to get a nail and the price said 5.99 then after I pull out my card he tells…read moreme it's 10$ I give him my card then I leave I look at my phone and he charged me 11$ super shady af. Like why would you not just let me know that before you rip me off over a stupid dollar. Like do better bro. Pretty shady the way it was handled. This is the 2nd time this has happened here. Last time I didn't say anything because I thought I'd give him a 2nd chance. You're better off just going up the street to avenue smoke shop anyways because they are at least honest with there prices listed.