I love coming here. There's a $5 fee to bring your dog along, and very helpful to beginners. They…read morehave a night time paddle session I would love to go to when I have the time

Terrible service there was a Karen my foot got stuck on a hook. I stubbed my toe on their paddles…read moretheir paddles scratched my hand and gave me really bad blisters terrible service again. I went there twice to give it another shot and still terrible service. They just threw their stuff and sent me off without anything super expensive and all in all terrible company. no warning of stingrays. A stingray stung my bow and jumped on top of me. A mullet slap me in the face when he jumped out of the water that really hurt really bad.

Everything. The young man that helped us was very friendly, easygoing and got us on our way with…read moreour gear right away. No hassles rental for your kayak trips. I'll definitely come back.

I bought a Living Social Deal for this place but sadly I could not redeem. I was trying to make…read morereservations and the owner told me that his paddleboards were missing because someone did not return them for a few days. I was a little sad because I paid $10 per person for a 1 hour paddleboard session, which in my opinions, is the cheapest deal I've seen! The owner, Mike, was so kind to email and text me to let me know what had happened. He was super nice!! He said that he would give me a full refund for the two tickets that I purchased, and also, give me free kayak rentals since there was a bit of a dilemma. I took up on that offer, emailed Mike, and made reservations to do a tandem kayak for an hour on a Sunday at noon. Mike is all about customer service and wants to make customers satisfied so he offered to throw in another hour for free! My sister and I got to the beach, with the help of Mike's perfect directions, and we laid out for about an hour. We got side street parking! (FREE!) Mike came 2 minutes before noon and unloaded our kayaks. He was so nice to give us some ziplock bags to put our phones in so they don't get wet. My sister and I had a blast! Although it was a bit windy so we were going against the wind! We kayaked for about an hour and 15 minutes. Too bad we couldn't do the two hours. It is definitely a great arm workout! Once we were done, I just texted Mike and docked our kayaks on the beach and that was it! I would definitely come here again! Hope you get your kayaks back soon!! NOTE: -Make sure to make reservations in advanced -Summer Special going on: Mention the Summer Special - Rent one Kayak get one FREE

I recently spent a perfect afternoon kayaking in Newport Beach, and I have to say, the experience…read morewas top-notch from start to finish. We rented from Lido Paddle sports and everything exceeded my expectations. If you're looking for a fun, relaxing way to enjoy the ocean, this is it! The views are what make Newport Beach shine! Paddling out from the harbor under that endless California sun was magical. Crystal-clear blue waves, and panoramic sights of the coastline with luxury yachts moored in the harbor. The sunny weather amplified everything--warm but not too hot, with a gentle breeze keeping things comfortable. Whether you're solo, with friends, or family, it's an easy recommendation for anyone visiting sunny Newport Beach. Just book ahead during peak season!

Top-notch service that is both easy and convenient. Today was an absolute blast!…read moreI did the day pass, but they offer monthly memberships too. Accepts Zelle

Robert was incredibly informative and kind. Anytime we have family visiting. This is the only…read morerental we will choose.

Pricing is fair, and they don't start your time until you go into the water. We've been here once…read morebefore and had a great time, which is why we figured bringing some friends out to celebrate a birthday would be worthwhile. However, the customer service we experienced put a damper on the celebration. We brought a group of 14 on a Saturday afternoon and were told we needed to call ahead of time for a group larger than 8. Nowhere on their website or Yelp indicates a reservation is required for a group larger than 8. In fact, their website states walk-ins are welcome, but groups of 20 or more require a reservation. I'd recommend updating your website if the reservation requirements have changed. The guy at the counter pointed at their graveyard of broken kayaks as an excuse despite not even asking whether we wanted to paddle board or kayak. He stepped aside to call the owner about our large group and eventually okayed us to use their rentals. When we told him most of us wanted to paddle board and we needed only 2 tandem kayaks, he admitted he assumed we each wanted single kayaks--which he would have had to bring down to the water. It sounded like he was too lazy to bring single kayaks out for all of us, but we would have gladly helped if he had asked. Lucky for him, the paddle boards and kayaks we needed were already ready by the water for us. He made a big deal out of nothing. We did enjoy our time out on the water and brought back the rentals an hour before close. However, we all were very turned off by the customer service we received and will likely look for a new kayak/paddle board rental place to bring our business to. This experience definitely did not leave a good first impression to our friends who had not been here before.

I visited the Newport Aquatic Center for the second time this past weekend for a friend's birthday…read moreand had another great experience! The kayak and paddleboard rentals are affordable, and signing the waiver online beforehand makes check-in quick and easy. The water route is beautiful and scenic. Just be mindful of the shallow grassy areas, as my paddleboard fin got stuck a couple of times. I'd also recommend bringing hand sanitizer or tissues, since the bathrooms were occasionally out of soap or toilet paper. If you can, use the restroom inside the Aquatic Center building instead. Overall, it's a fun, scenic spot that's open year-round, and I'd definitely recommend it!

This review is NAC adjacent, as my friend and I didn't directly use their equipment since we…read morebrought our own. We saw many happy folks paddling in their water craft though, and large groups who, I'm assuming, went out on tours. We saw plenty of teams coming and going who keep their equipment there. Their restrooms are located on the side of the building and are open to the public. The reason we came to NAC is that they offer a perfect launch spot for paddle sports. This area of Newport Back Bay is very calm and leads into the estuary. It's a beautiful place to paddle, with abundant bird life and waterfowl, as well as "flying" fish, and no doubt an abundance of marine life below the surface. Besides being a launch point, many families with young children also appreciate the calm water here. The area between beach and boundary can be swum in and is quite shallow. As a side note, once out on the water beyond this boundary, one cannot swim or exit their paddle craft. There is a parking lot for NAC but there's also a large dirt lot for visitors, for the amazing price of $0! Great access, beautiful wetlands, calm waters...this is a perfect place for all types of paddlers, nature enthusiasts, and families looking for a quieter alternative to the beach.

GUS!!!! HE'S THE BEST!…read more He set the tone for our entire day with such positive vibes!!! Gus truly went above and beyond to make our girls' day unforgettable. He got us set up with the cutest pink bikes, and we had the best time cruising around Balboa and exploring. It honestly turned into one of those perfect days you don't forget with the gals. We'll absolutely be coming back!

We did the all day rental and it was such a fun perfect day! Rental process is quick and simple. I…read morelove that they give you a lock! So many places to ride your bike in Newport and many others are riding as well. This was our favorite location so far that we have rented bikes. I love that one of our bikes had a basket hold our stuff.

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

My family had such a great experience today at 20th Street Beach and Bikes. The staff was super…read morehelpful in finding us bikes that would suite our family, along with showing us how to use the e-bikes. I highly recommend!

The staff was so friendly and patient. The jet skis were comfortable and easy to use. The location…read morewas convenient. The only thing that sucked was the weather made the sea really choppy and hard to ride on but that's the nature of the beast. Will be visiting them again great value

*****Love this place*****…read more We have been coming here for years. It's a family run business where you can buy anything imaginable related to the beach and rent anything that moves! We have been renting Jet Skis/SeaDoos for years and years. The machines are kept in great shape. The people that work here are awesome, including Sky. Rentals are easy. You book everything on line. Their website also answers just about any question you could possibly have. They are also lenient on time and don't nickel and dime you. The ride through the harbor is nice. You catch a glimpse here and there of dolphins and sea lions. There are always sea lions at the bouey once you get out of the harbor. You can take a loop from the Jetty to the Balboa and Newport Piers and back. This will take aabout an hour If you just cruise. Overall, I am a fan and then some!+