Read the other reviews, this company will ghost you. I am a property manager in MD. We ordered a concrete picnic table with solar power. The purchase was in memorial of a volunteer who passed away. Due to COVID, SunnyCal could not deliver the product (that I understand and sympathized with) so we had to cancel the order and get refunded the deposit of a couple of thousand. First, the refund check bounced. After that I spoke to Becky (Office Manager) and Steve Dollins. Mr. Dollins promised to take care of the issue. We cancelled the order December 14, 2021. As of November 2, 2022 the HOA has not been reimbursed and Becky and Steve have stopped responding or taking my calls. I urge you to check the other reviews where the company just simply stops responding. read more

I bought a solar system from these guys and installed it myself. It was quite a project. Steve and his office staff were very helpful and put up with my many questions. Becky especially was very tolerant and helpful with me. Through their guidance I have now eliminated my PG&E bill. I have yet to find another store like this one in California. I make the trip to Jackson from Georgetown to get materials from Sunnycal. I highly recommend them. Thanks again Steve. Rick read more

These guys are great and really stand behind their work. Got a 7.5 kW system and it performs like a champ. They can give you a quote very quickly, have the expertise to put a system together to get your electric bill where you want it, and know their stuff electrically. Great management and employees. I have always had a great customer experience! UPDATE: I don't know what is happening with these guys in the last year, but I can no longer put them on my recommend list. The lack of follow up has been appalling. I have a simple $300 issue that has been going on for over f18 months and I can't get help from these guys. I recommended them to a friend based on my initial installation, and he was unhappy - not good for me. I don't know where else to send you, but I personally would sop around. read more

Drove to Jackson and spoke with the owner. Was very helpful and said they would call and schedule a visit to our home. They did call, made an appointment and you guessed it, No Call, No Show. They don't even answer the phone. read more

My place has no PG&E power. In 2015 I purchased 4 solar panels and a set of Iron Ion batteries from Sunny Cal Solar of Jackson, CA. Panels came quickly. Waited for four months to get the batteries. For some time the system worked nicely. Then I bought a window air conditioner to help survive temps in the high ninetys. If it ran for more than 4 hours it would drain my battery by sunset. The system is supposed to cut off power before the batterys are fully discharged. But it did not. Problem is, when the batts are fully discharged the system seems to think that it has no battery attached. So, when I turn on my generator to send juice to the system . . . It refuses to take it. Steve at Sunny Cal figured out the problem. For $240 he sold me a device to hook to both my generator and the battery. It was supposed to give the empty batt enough juice to let the system know it is there. His fix worked twice. Then it failed. I emailed Sunny Cal about the problem. They replied that they were backlogged with work. Said they'd not be able to come out for three or four weeks. I work six days a week. I come home to a hot house with no cold drinks and a load of rotten food. I can run my generator for a few hours but that's not enough to keep my food from going bad. Gas is expensive and my generator is using a mass of it. My system has a Context SW inverter made by Schneider Electric. Any system that does not know when it's battery is dead and needs charging . . . is a badly designed system. I suggest you stay away from Schneider, and Sunny Cal. read more

The SunnyCal solar team has gone out of their way to support me. Can't say enough good things about them.

I purchased a 24-panel system in April 2019 from salesman/designer Steve Dollens. Per contract, work was scheduled to start and finish in April, prior to the heat of summer. They did not start until 4 months AFTER the scheduled finish date and the system was not generating power until September! This cost me over $2000.00 in PGE fees not to mention loan payments for the solar system. This system was undersized and cost me another $1100 dollars at 'True Up' time. I ordered 12 more panels in 2021, since they installed the first system, I thought it best that they do it, and my second-year true up fees were $2300. They finished installation of the 12-panel system on 9/13/21 and could not get it to communicate with the existing system for 4 months! During this time, I incurred a fee of $1,065 due to the fact that I was on PGE power, as BOTH solar systems were not working. I had to call every week to get someone out there. Steve Dollens was silent for the entire 4 months and I dealt with Becky, the office manager, who along with the onsite crew were very credible. By Christmas time, I was so frustrated that I was about to call another Solar Company to come out and get the systems running and then back-charge Sunny Cal Solar. I called the office after Christmas and they sent the crew out for the last time, who got it up and running and it's been running ever since. To this day, I do not know what they did, and when I emailed Steve to find out, he told me there was nothing wrong and it fixed itself! I have this in writing. My true up bill this year is over $2000.00, of which over half is due to the incompetence of Steve Dollens' design, lack of communication, follow-up, and integrity. I am in process of taking it to small claims court and filing a complaint with the Contractors State License Board. Like Share read more

I contacted SunnyCal Solar because my Solar Tracker was not tracking correctly. I talked with Steve Dollens who said he would stop by on his way to work. I paid him $450, which I assumed would cover his initial visit and the remainder to apply to any parts and labor required to correct the problem. He spent about 30 minutes here looking at the tracker and the technical information that I provided to him. He took the cover off of the work drive (took 4 screws) and could not identify a problem. I gave him the phone number of the installer and the manufacturer. He left and I heard nothing more from him for about two weeks. When I contacted him he said that the parts for the system were not available because it was too old (about 10 yrs old), and he could do nothing more. I contacted the manufacturer and had a new motor drive sent, installed it in 15 minutes and it has worked fine ever since (over a year). I contacted Mr. Dollens and requested a partial return of my payment, since he did absolutely nothing to repair my system. He refused, claiming that my system was too old to be repaired, parts weren't available, and that the $450 covered his service call and his time spent determining that the system was not fixable. I would not do business with this company again, and would recommend that any friends avoid doing business with them. If I could rate this business with less than one star I would. read more

Great customer service and knowledgeable, really likes the information seminar to help make design decisions.

Best Solar installer in the greater Sacramento Valley hands down. Steve is extremely knowledgeable when it comes to all aspects of solar. Whether you are looking for ground mount or roof mount, a solar carport, battery back up or need a new inverter, give Scuba Steve a call. Also, I really like that they are a family business, alas they treat (me) their customers like family. Becky is office manager and she is on top of her game. Thanks guys! read more

Hi Steve, we haven't seen you or Bruce in awhile though I pass by your office often, glancing over and seeing your truck. I am sitting here staring out at a snowy winter wonderland. And as its been, for a few days without PG&E power, my mind silently thinks of you guys with much gratitude for our most amazing solar power system that you designed and installed. I'll be sure to drop by and say "hi" one of these days, take care and have a beautiful day... Warmly...Lola read more

SunnyCal installed 2 systems for us, one for heating our pool which reduced our natural gas bill and will extend use of the pool in the fall and spring, and the other a photo-voltaic system for overall electrical needs. We've already seen a 2/3 drop in our power consumption despite the smokey skies blocking the panels. Everything from design, installation, and final connection to PG&E has gone smoothly. We highly recommend SunnyCal for your solar energy solutions. read more