I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

Clean and there is a laundry worker that is very helpful inside laundry facility. Not to expensive…read moreand I really like that you can obtain a laundry card to wash/dry clothing. Not overly crowded in the mornings.

This place has very reliable service and the prices are reasonable for what you get also get a…read morediscount if you're a senior

I got my home organized by this company. she is very professional and a lovely woman. I also…read morecontinuously get my laundry done and it's been a life save! 10/10 recommend!!!

Laundry me saved me so much time ! I don't think i can ever go back to doing my laundry , the…read moreservice was fast contactless pick up and drop off! She picked my items up at 9:30 am and dropped off by 1pm this laundry would have taken me all week to wash, items were perfectly clean and so nicely folded ! Amazing service will recommend to everyone i know !! Thank you thank you!!

This review is only for the alteration service the dry cleaner provides…read more Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding.

We took some notoriously long ALabs to be hemmed and they did an amazing job. One pair had piping…read moreand was curved, after the hem, they looked nearly the same, just shorter. The other pair had a side zipper with extra fabric. The seamstress took care with the image and kept the zipper. 100% satisfied.

This review is based on our first experience with this establishment. We needed to wash a king size…read morecomforter. They had washers even bigger than what we needed, and I saw a large rug was being washed in one of those. The wash and dry was pretty quick, about an hour total. Their machines did the job well and it was quite affordable. The employees are very nice, kind, and helpful. I came on a weekday afternoon and didn't need to really wait, thankfully one opened up for use. I did notice all the machines were in use, so it's possible you may have to wait if you need the bigger washer. Plenty of smaller ones though. I generally don't feel all that comfortable going to unfamiliar/new places but the folks there eased my nerves. I'd go back. Thank you very much for the assistance. One thing to note is that in the meantime, you might want to bring coins in case the card readers aren't working, but I heard their payment system will be updated soon.

They need to bring back the other girl that spoke English and was super friendly and helpful. She…read morewould get everything so clean and smell so good. Today I had my comforter done again with the short Hispanic not so friendly lady that brings her kid and husband. Got home and my comforter is still pretty wet, dirty & doesn't smell like laundry soap ! I'm glad I checked before storing for the summer otherwise it would have gotten moldy !

Omygosh reading some of these reviews some of you don't know how to remain professional and review…read morelaundromat properly compared to other ones in my opinion This laundromat and the one in Downtown Upland is always clean when I come in I see some reviews saying it isn't but EVERYTIME I've came within normal business hours it's been clean and there's a number posted I'm sure if you texted number if EVER "dirty" meaning lazy ppl can't throw away their own dryer sheets/ laundry soap and pick after themselves because they're so helpless because honestly that's all I've ever seen used dryer sheets on floor right by the trash can or under some of the dryers like come on do better ppl. I have also experienced seeing homeless ppl but they were actually paying customers and washing their laundry only other time was when they were being asked to leave because they weren't paying customers and I felt so bad I honestly would have let them sleep by back door but this establishment does not and I see they try to stay on top of the homeless problem . As for the washing machines not working they started phasing out the old ones I see the new ones are really nice I'm sure harder to keep clean I even catch myself putting unnecessary finger prints all the way around the door just for shits and giggles sorry guys but honestly you guys are doing great and I felt the need to come on here for the entertainment after last night that lady was not happy she overfilled that washer and broke it I also read her review God forbid workers have a life outside of the laundromat . What I overheard was the maintenence man was not able to come in until the next morning but the manager left a family dinner she was at to figure it out with her nephew is what i believe she said young boy which they did and I was surprised they were able to figure it out so quickly without having any prior experience to opening up a washer and I seen the clothes they took out of that ONE washer that was stuffed in TWO carts I took a picture management can't post but I can so I am like keep in mind these clothes are also soaking wet just imagine her stuffing them in while all of it was dry i wish i was there to see her stuffing it full like that probably took a lot of work definitely more than 10 loads that's why the washer broke I'm laughing because she even had a pillow in there but anyways getting help within 1hr is not a long time when it was your fault some of these reviews are so funny I will continue to go here because my experience has been good I do think a bench should be added for seating tho I know you probably removed because of the homeless but we need at least a bench. As for The bathroom maybe find a way so we can only access with an active laundry card so the homeless aren't able to go in them because I'm also sure that's why you can only use when a laundry attendant is in there?

The machines are new, not too hectic too. My go to place for doing my laundry when I'm traveling to…read moreUpland area.

Last minute alteration win! Luis hemmed my expensive dress pants perfectly - I came in at 10am and…read morethey were ready in a few hours. He saved the day and prices were great! I'm coming here for all my alteration needs, now. Highly recommend Kona. Also love the woman who works there, kind, smart, helpful and happy! Very pretty w/glasses. : )

This place deserves 0 stars! Don't not take your clothes here unless you want them ruined and then…read moreblamed for it. I took a pair of brand new pants with tags on to be hemmed, when I went to pick up the pants I noticed 6 small holes that were not there before. Based on how the seamstress hemmed them when I got fitted, the only logical conclusion is that the holes were created by the large safety pins that the seamstress used during my fitting. Mind you, he was going to be removing about 6 inches from the bottom causing him to pin way above the hem line. At the time of pick up when I brought this to the attendants attention, she too agreed that he made a mistake, apologized and offered to have them looked at by a manager to see what could be done to fix them. When I called to follow up on the status of my pants, the attendant Rosie proceeded to tell me that my pants were ready for pick up and that there was nothing wrong with them based off her "camera footage" that was checked. I was given the run around and then was told again that they wouldn't be assessed by a manager until next week. After that conversation, I received a phone call from KARLA who began to tell me, based off her "initial assessment through photos," that it was not possible that they created the holes in my pants and that they would not be taking responsibility for that. She then blamed me for creating the holes myself. Not once during either conversation with Karla or Rosie did I receive an apology for the service that had been done to my pants. Nor did either one of them offer a solution other than blaming me for the holes and said the "least" they could do was steam my pants as a courtesy. In addition, they used "reviewing camera footage" as a form of proof that they did not create the holes, yet when I asked if they could review footage from the initial day I had my fitting to see that the seamstress pinned my pants well above the hem line which created the holes, they said "no they wouldn't do that for me." In the end I decided to pick up my pants immediately because I didn't trust them to be in their hands any longer. So now I'm stuck with brand new pants with "holes that I created." See attached photos P.S. Don't waste your time responding Karla, I've already read your other responses to previous customer complaints about your piss poor service, also in which you took no accountability for the horrible service/mistakes made by Kona Cleaners.

Perhaps the cleanest and brightest public laundry place you'll ever find in So-Cal. Manager was…read morefriendly and busy cleaning. I would have given this place 5-stars. Unfortunately, their public restroom scarred me for life as it was disgustingly smelly. And I paid a quarter just to unlock and use the restroom. Warning though - very low water pressure in the sink, barely any soap, and that door lock doesn't lock properly once inside. A man walked-in while I was using the restroom.

Machines work, Great large capacity machines for quilts and blankets and very clean. Staff is…read morefriendly and helpful.

Really horrible service here. She wouldnt clean the water that was spilling all over the floor. She…read moreaslo refused to refund us. She also refused to give us the boss/manger info. I will not come back here ever again.

This laundry mat is under new mgt in the last number of months. The staff are great when you find…read moreone to help you. I am here this morning and 32 washers are taped off and not working. It appears that all of the large ones that cost$6.50 are working but 32 of the lower priced ones are not. I was here yesterday at the same time and the same number of washer did n work. I did be not see any staff yesterday and none today.

For the most part, compared to other laundry mats within a 15 minute drive all directions, 9th…read morestreet Coin Laundry is clean, safe and convenient to wash your clothes. You pay the machine with your Apple Pay on your cellphone and can add additional time. However, your total wash time will not exceed 45 minutes. Dryer: get hot, you do have to run the machine 2 or 3 times to get fully dry for up to 0.75. The machines are a decent size. Cons- this is the same with nearly all of the businesses- there is not a restroom open at all times for you to use. There is a chicken spot next door and it's located downtown if bathroom at chicken spot not available!!!

Quick and efficient. Machines plentiful. Extended hours is helpful your laundry needsread more