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    FDC Glass Group - installation of window constructions new construction

    FDC Glass Group

    (10 reviews)

    Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

    Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

    Pacific Glass

    Pacific Glass

    (68 reviews)

    Pacific Glass saves the day!! They arrived to provide an estimate, measured the broken pane and…read morewithin fifteen minutes noted that in two weeks glass for the one individual broken pane would be delivered and replaced. They completed the job eleven days later. We are so happy with the work these guys did for us. We had a broken window pane in our custom designed french window. Days prior to reaching out to Pacific Glass -a competitor spent over an hour in our home pushing hard sales stating the entire wood framed kitchen window with multiple french panes needed to be replaced verses replacing only the one broken window pane on top. I argued with the representative from Lake WA Windows who said it isn't possible to fix the one pane of glass and went into great detail about window mullions and how the entire window is one unit of glass separated by the overlay frames. We ordered these windows years prior and knew he was wrong. The rep insisted on creating an in-home estimate of over $17,000 with discounts for an entire vinyl wall window replacement and pushed for a signature before exiting my home. Be wary of these pushy window sales.

    Excellent Customer Service…read more We had a small glass panel from our curio cabinet break and weren't sure how we were going to replace it. Nick from Pacific Glass came to the rescue! He was friendly, courteous, and efficient, and was able to provide a replacement piece the very same day. When we realized the glass needed a bit more filing to fit in the brackets, he took care of it immediately and adjusted it perfectly while we waited. The whole experience was smooth and stress-free. The curio now looks as good as the day we purchased it. Thank you so much for your excellent customer service! I highly recommend Pacific Glass to anyone in need of quality glass services. Karl and Shirley

    Sunrise Glass - windowsinstallation - Updated June 2026

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