On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!

Looking at appointment reservations online through Labcorp, this location had some of the earliest…read moreappointment availabilities. The process of booking the appointment online was easy and seamless! My appointment was for a Friday at 12:30 in the afternoon. I checked in via the mobile text message, approximately 15 minutes prior to my appointment. When I walked into Labcorp, I let the team member know that I checked in via the mobile method. They took all of my information. My appointment was on time! This location is off of Charleston, near the I15. There are plenty of parking spots available and seating inside this Labcorp! The team members are awesome at this location!

Went well got bloodwork done for work. You just check in and they call you up then take you back…read more They were fast and the lady with curly hair did my bloodwork and they were nice. I tend to get lightheaded and anxious but I was able to get through it great.

I needed a lot of blood work done, lots of tests for my allergist and rheum. walked in at 8,…read morechecked in as a walk in, maybe waited 2 mins and was called back. Cynthia drew my blood and she did great! she was very attentive, great attitude, gentle, and experienced! Overall pleased with my experience today!

Had a great experience coming to this Quest diagnostics. I had an appointment for 7:30, checked in…read moreon my phone at 7:25 and was out by 7:50. Sarah was the phlebotomist and she was very kind and friendly. I would certainly come back to this location in the future.

Shaquinta at the North Decatur CPL office was amazing: friendly, efficient, competent. TY very much…read moreyoung lady. This same morning I'd gone to another CPL office at 1700 W Charleston and it was closed even though it should have been open; zero stars. Shaquinta bailed out CPL in my opinion. CPL is lucky to have her.

They can be inconsistent with phlebotomist. Every time I go to the one of the Cheyenne, there's…read morealways a new phlebotomist in there. Some of them know what they're doing and some don't.

I have to say, that I was a bit nervous going to this location because it had no reviews on Yelp…read moreand 1.7 stars on Google Maps. Booking online was easy - just picked a test and time, then pay online. They were open at 9AM which was earlier than appointments I could get through Walgreens. Booked an Uber the morning of. Supposedly the locals call this the Ghettos Mall instead of Meadows Mall, but it looked pretty safe in the morning. This location is a trailer out in the parking lot of the mall. My Uber driver was super friendly and was ok going through the drive through line since I was the first appointment of the day and we weren't going to have to wait very long. For these drive throughs, you need a car. I learned my lesson the hard way when I was rejected by Walgreens the day before. We pull in and a woman comes out and asks for my confirmation number. I give it to her and realize I made a mistake - ordered a rapid antigen test instead of a rapid NAAT. She said that wasn't a problem. She would cancel the antigen test and asked me to go online to order the NAAT. Went online to order, pulled the car around so another customer could go through. When I get to the front, I swab and give it to the test technician. 10 minutes later, I have results in a text! Also checked later to make sure I got my refund and I did! All in all, very happy with this location and the friendliness of the staff.

I had scheduled appointments online. They were confirmed via email. No one showed up for work!…read more We were left having to scramble to find another testing location. There was another patient there who had an appointment too. Do not go here. Save your time and money and potential stress.

I was referred here from Dr. Frank Silver's clinic to get bloodworks done. As soon as I walk into…read morethe office with my partner who sat down in the "waiting" area, the staff member handed me a form from the other side of the window and asked if she's coming for a checkup as well. She was then asked to leave and wait outside as the premises are allowed for "patients only". There's no signage to affirm that the waiting area is not for visitors, except that the area past the window is reserved for patients, which would have been understandable otherwise. During my checkup, the staff acted crudely towards me and administered IV poorly so it had to be redone, further adding to my woes. No apology or communication from the nurse while doing so, and then slaps a cotton ball with tape on my arm to send me on my way. I appreciate not having to wait and I was out in 10 minutes, but the behaviour of the staff towards myself and my wife is inexcusable. Had I not been referred, I would have chosen a different clinic instead of paying to get stuck like a pig.

Very friendly, polite and very professional staff I definitely recommend their service to everyoneread more

This was the easiest way to get my employer drug screening. I was literally in and out in about 15…read moreminutes. Appointments are not necessary, and everything was easy and smooth. I would definitely recommend this location for any lab needs.

I had a full panel done here by Audrey. She is fantastic. She got my blood drawn on the first try…read moreand I barely felt a thing. She's also very informative and sweet. I I would highly recommend her if you're in Las Vegas. 20/10. Thank you girl!

I came to this location with a patient (RN here), who is an extremely hard stick. Something…read morehappened with my pt's transportation, & she wasn't able to arrive for her appt time. I told this situation to a very nice blonde, slightly foreign accent Phlebotamist, who was so extremely nice enough to help us with check-in and ensuring that the pt will still be seen in a timely manner. Fast forward to pt's arrival (almost 45 min later) the other Phlebotamist, which I learned later whose name is At, was so extremely professional, efficient, highly skilled (got the hard stick pt in 1 try!!) and super personable. Thank you for a wonderful experience today ladies!

Let's Talk Customer Service and Friendly staff …read more.. Or Not... Let's Get Into it My mom walked in the rain with a walker from the breast center because the area was blocked. Her appt was made for 1:10 and we arrived at 11:00. She was wet and uncomfortable and I wanted to get her in sooner sincerely since we were already here. there is no reception and there is no one that ever answers their customer service line do simply go around voice prompts over and over again . I had to knock on the door just so I could speak with the provider when the lab tech came to the door she rudely said. "could you please not knock on the door. Did you need something ?" I explained the situation she rudely cut me off and said she needed to call 3 other patients that had appointments when it was clear that none of them were in the waiting room. I asked if she could take the timeslot. She said no we have to call them 3 times it's protocol and she can't take the slot. Well we waited 40 mins more. Not only did they not ever recall the names again it was clear they were not here. I asked again why my mom's 1:00 appt couldn't be moved up now after 40 mins? This time she closed the door on me. I'm so ticked off with the lab. No value to the patients, horrible customer service and VERY RUDE staff! At all cost I would even pay more just to not have to come back to this lab ever again and this is my second poor experience. Management should be more professional and proactive because this is not acceptable!

WOW / What an amazing experience! My appointment was at 1:00…read morePM, but I arrived at 12:35. The check-in process was very easy. After signing in, I waited maybe one or two minutes in the waiting area before being called in. The staff were extremely polite and professional. Honestly, I have never experienced such excellent service before. I had two tests done, and both were completed within five minutes. I just have to say it again: WOW and thank you again for this great service. 5* + more!

Elizabeth seemed aggravated before we met. When she called my name, before I could get up, she had…read morealready walked back to her room. I stood in the hallway trying to figure out where to go, hoping she would come back, and get me. I guess when she didn't see me, she called my name loudly from the room. I had to figure out who called me, and from which room she was in. When I sat down, she immediately told me to hold my arm out, (stiff) and don't move. I was used to being verified first, but I guess they don't do that anymore. I tried to tell Elizabeth that my other arm was better because the vein was more visible, but she cut me off, and said, "Don't move." As I sat there, I could feel the needle moving around in my arm. I asked her what happened. She said, "You moved. I told you to stay still." She spoke to me in a tone that sounded like she was scolding a child. When I told her that she was hurting my arm with the needle, she pulled it out, and walked out of the room. I could hear her asking for help. When Shakira said she would do it. Shakira came in, verified me, then took my blood. She was polite, hospitable, and quick. That is how it should have been done from the beginning. I don't know why Elizabeth was the way she was with me, but it was unacceptable. I will make sure that if I ever come back to this location, she is not my phlebotomist.

Located inside of the hospital, on the 2nd floor. I checked in 10 mins early but was called about…read more15 mins after my apt time- not too big of a deal. The lady helping me apologized and was super nice.

I came in as a walk in in the morning, the earliest slot was 3:10. I guess their walk in system…read moresets you up with the closest appointment available, which was convenient for me since I got the day off. At 3:01 Miss Claudia took me back, and by 3:06 she was done. Very efficient, profesional, and quick with her blood draw. 10/10 great overall!