Initial first time appointment was great provider Lauren was more than happy to explain medical…read moreprocedures etc pertaining to all of my medical questions. She is very engaged with her care. Made an appointment to received blood draw, tubes were faulty, the tubes of the vacuum was not retrieving blood, the staff that drew my blood explained they ran out of the tubes so she was instructed to use the old faulty ones. Which resulted in 2 tubes rather than 1 draw yo ensure there were enough blood. Not sure whos encharge of ording supplies. But this shouldn't have happened. disbelief. I explained to her that the tube vac is most likely compromised. One of my Husband's blood test did not result, however never received a return call to establish and see what happened to his results. Came back for followup waited almost 2 hours to be seen. Visit went great! Discussed medical with provider Lauren, she gave me alternatives pertaining med options. After appointment : Requested a phone call back 6 times pertaining to med options. No call back from staff in charge of medication. Along with phone assistance who retrieved my call back information. Which resulted in canceling all future appointments for my husband and I. We will be going to another medical practice.

Very efficient with time as I very rarely ever wait long past my appointment. Staff is very…read morepersonable and caring. I have been going to this facility in Boulder City for a couple of years now and I am completely satisfied. Regular blood work takes just a few minutes and the results can be found online through the patient portal the next day.

Quick and friendly service. The staff ensured I understood the process. I would suggest you do your…read moreresearch first to see if anyone else will take insure because this location does not.

I already got my vaccines at the immigration checkup. They could've prepared my package for me…read morethere, but they still insisted I get the second shot there and charge me alot more，or they wouldn't refund the checkup fee.horrible.

In all the years I've been living in Vegas this place has done a lot for me. Recently I was looking…read morefor PEP and decided to go to a different place because it was closer to me, Henderson Equality Center, they ended up giving me PREP instead of PEP, huge mistake. I ended up going to and urgent care because by the time I realized about their mistake all the clinics were close. The very next day I went to the UMC clinic at Shadow Lane and they would not give me the PEP because I didn't have insurance. Then I remembered AHF and went there. They tested me, gave me access to their doctor, and the doctor prescribed me the PEP right away. Save your time and come to this place right from the beginning, I highly recommend it. All my experiences at AHF have been nothing but positive ones.

I have never experienced such poor communication and disorganization from a healthcare provider…read more After recently losing my job and health insurance, I was reassured by my doctor, Brooke Mantie, that I would be fine that AHF had programs to help patients in situations like mine, or could provide medication samples while I got back on my feet. Unfortunately, that turned out to be completely false. The office repeatedly dropped the ball during the application process failing to communicate, providing incorrect information, or not submitting the correct paperwork. This caused unnecessary delays and stress. It wasn't until I reached Erica, the office manager, that I finally got help completing the application. However, my frustrations didn't end there. I later found out they were gatekeeping my injection until after labs were completed yet my appointment was at 5 PM and the lab closes at 4:30 PM. When I called on my way to explain the timing conflict, Erica's response was a dismissive, "I know how it goes." That kind of attitude toward a patient's urgent medical care is beyond unprofessional it's disrespectful. This has been a nightmare. The lack of communication, compassion, and basic organization here is shocking. My health is not a game, yet it feels like the only thing this office truly cares about is collecting payment and putting up barriers to treatment. Patients deserve better than this.

I discovered this Labcorp a while ago and met Angie who has been my angel ever since. I am a very…read morehard draw and she gets me every single time on the first stick. I don't know what I would do if she wasn't there. The lab is inside Walgreens by the pharmacy. I haven't had to make an appointment and I don't have to wait long. They are very efficient! It's always clean and organized. I don't like to tell people about it because it's my hidden gem! Thank you Angie for being so great at what you do.

Located in the back corner of Walgreens, next to the Pharmacy window. Easy check in with ample…read moreamount of chairs for waiting. I made my appointment online so wait time was minimal. It's a small lab with two technicians, who are personable and took their time for a great experience. I am not an easy draw but she was able to get in quick and easily. I will return for labs when needed. I would recommend.

I would like to take a moment to express why I recommend this medical team of doctors , nurse…read morepractitioners and admistration for medical needs . New to Las Vegas Nevada from California and bringing with me my medical conditions , I was very nervous about finding a new physician. Easy as that might sound, many would agree , it is not. Much is to be taken into consideration . Such as ...will they be patient and listen. Will they allow enough time to discuss your symptoms , answer questions ,and address the issues accordingly . Most importantly will they be compassionate and understanding . These are just a few requirements to good health care . Upon researching, attending appointments with different doctors this criteria had not been met . I began fearing it may not be obtained in this city . However , I was blessed . My uncertainties were diminished by the people at Alpine Medical Healthcare on Maryland Pkwy. Brenda Simmons and the staff at this location have exceeded my expectations. Every member has provided me with the upmost best quality service I have ever had. They are a unique group as they are all consistent in their approach providing care through their genuine interest , follow ups and accomidations. Beginning with Brenda and the attention she provides during the visit . She looks at you directly with an attentive ear ready to hear how you are feeling. Her vitality and positive energy makes you feel welcomed and important as a patient. Her knowledge and understanding is a reassurance that the issues will be addressed and together a resolution will be found . Emotionally her words of encouragement , accompanied with a follow up appointment , and what progress to look forward to gives comfort to your soul , and that she is taking you serious regarding ongoing treatment . Her impartial attitude and diversity she displays makes you feel respected and cared for as a person and not just a patient. She is a wonderful person. The admistration staff perform their duties with quality customer service . They are exemplars to sharp knowledge and how a fine tuned office should run. They follow the direction and are loyal to the people they serve . Their prompt attention, returning calls , scheduling , and making nessasary changes for appointments, enables you to rely on them to get you through difficult times brought on by unforseen health events .Their different personalities are compatible amongst eachother , as a team they work together and communicate thoroughly. They extend phone calls reminding you of the services you need as they are recorded in your file . The over all support from this medical group has been the pillar for the success in my treatment I have sought out and needed . They have helped meet my health concerns by keeping me in the direction I need to remain for a good healthy life . I truly am greatful for this medical team and recommend any person who is in need for medical care. See what they can do for you.

My former dr moved his practice there one night, literally, and then retired from medicine without…read moreany notice to his patients a few months later.....without even having his pts printed medical records in the new office yet. I found out 3 days before my routine visit to refill meds, that would be most uncomfortable if i had run out. The experience with Dr. Lance Marie, a very limited general reactionary, but with an ego to make up for his deficiency's. He doesn't listen to his patients, wlong, my former triple Board certified physcian wife told me was the most important thing to do for a provider, nor did he review my Hx and chart before seeing me, after taking on my retired doctors patients. I was very upset at his manner, rudeness and lack of any interpersonal skills....speaking down to me and not listening as I tried to give him my history. Thusly, I called the clinic and asked to speak to the office mgr, which I was informed not a person. I was told theyd give my detailed msg to the owner, a doctor A., whom would call me back. He never did. However, I was called by a friend there that I was being dropped by the practice, my follow-up appt was cancelled and I'd be receiving a letter. This was 5 days before my routine appt, again for the usual refills, after i jumped to see 4 speacialists per his demand, an ER visit after my 1st visit for a routine condition I have that he wouldn't listen to my eplanation of, and 2 lab draws....when, if hed have listened, really didnt require the 2nd as historically, i have low sodium and had been hospitalized for it for 3 days the year prior.....those hospital records were in my file. I tried to explain this to him over the phone, and my sever needle phobia (I faint, vaso-vagal syncope for a real named fear of needles, its documented in my records.) It's been 2 months, I have not received the letter, with the preparer 3 referrals who accept my insurance, and he has refused to refill my meds. Like Dr, Kaplan, my doctor of 4 years, who left me in their hands, they have abandoned me. I am ready to file in both Federal and State Court for Medical Fraud and other charges, including the patient abandonement, but, as a lawyer who took his SJD dissertation on Medico-Legal Case Prosecution, and Nevada being so friendly to doctors with very low Malpractice awards, Med Fraud not only removes those limits, but isnt covered by either their medical malpractice insurance nor any business insurance they have in place. That means, they will have to pay, out of their own funds the retainer to hire lawyers to defend these suits. I never settle, though, i do negotiate in good faith, as judges like that, but these people should not be practicing and need there disclipnary action at least. There is only one good person there, the one who gave me the warning of what was coming. That party is the only one that wont be sued, and Ive already awarded them for doing the right thing. I cant wait to file this week, and get the divinely sittings going and prepare for my specialty, depositions as the way the merger of Dr. Kaplans practice and Alpine abstention of those patients is very suspect, and the discovery process will shed light on that. I expect to file superceding complaints shortly after each aspect of the process. Worst of all, as while fine doctors are available in Vegas, they are a bit hard to find, and I ultimately, had to go to the ER for a simple medication refill. I purposely went to the hospital they have privileges at, so that when I was lectured that the ER was not the place to go for refills, I could file a formal report about how their own doctors abandoned me and I had no choice. Hey Lance, and Dr. A, you know what they say about Karma! I look forward to seeing you both in deposition....i love depositions, i was legend in depositions in law school; sp much so, my fellow students complained and we switched to using the drama school grad students to act as the deposed parties as well as witness during moot court sessions, as I was brutal in examining witnesses under oath. A lawyer must advocate zealosy for their client, and I do. I dont like sitting in Court where the lawyers from opposing sides are friends, and chit-chatting about family, hobbies, etc. I always wanted my attorneys to go in and win, not make friends, but, be respectful of the judge, Court staff and jury...the counter-party, NO MERCY....and THAT is EXACTLY how I PROSECUTE MY CASES....and I dont practice as a lawyer anymore. Yove been forewarned, go elsewhere, avoid the headache. There are lots of great doctors nearby, albeit, even Sunrise Hospital has become a ghetto hospital with abusive security and guard dogs walked Stough pre-op areas (yep, happens minutes before I had a simple cardiac procedure)....and this was after going through a screening process that makes TSA look like fun. I gave up on SUnrise after that. Stay healthy everyone, avoid Alpine and Sunrise.

This is a great office! We were coming to their last location on Warm Springs and everyone was…read moregreat to work with but this new location is excellent. Very responsive, easy to reach by phone for anything, can get an appt quickly and PA's have been really good. We've gone here after failed appt at Urgent Care AND ER and have gotten great attention, prognosis (better than many other places) and instant results. I highly recommend this office of Doctor's Center.

This review is for the Cimarron location…read more I rarely leave negative reviews, but I feel compelled to leave a 1-star review because of my experience with the front desk receptionist, Christina. A few days before my appointment, Christina called to ask if I had changed insurance because she couldn't find my coverage. I didn't have my insurance card with me at the time, so I told her I would call back once I had it. I contacted my insurance company, and they confirmed that my coverage was active and nothing had changed. I then called the doctor's office and spoke with a different staff member, who simply said, "That's fine. Just bring your insurance card to your appointment." When I arrived for my visit, Christina asked for my insurance card. After looking at it, she said she actually needed my new member ID because the ID number on file was different from the one associated with my current coverage. This was the first time anyone had explained the actual issue to me. I immediately said, "Oh, I'm sorry. I didn't realize that was the problem. Let me call my insurance company and get that information." Instead of simply explaining what was needed, Christina began lecturing me, insisting that she had already told me this during our earlier phone call. She repeatedly argued about what she remembered saying rather than listening to what I was trying to explain. Her tone was condescending and dismissive, and she continued arguing even after I explained that this was not the information I had been given. The entire interaction could have been handled with one simple response: "It sounds like there may have been a misunderstanding. Here's what we need. Would you be able to get that information for us?" Instead, it became more important to prove she was right than to help resolve the issue. I'm honestly disappointed that someone working in a medical office would communicate with patients this way. My entire family has been coming to this practice, but after this experience, we'll be looking for another provider.

Back in April I went in for a UTI. The doctor argued with me that I didn't know what I was talking…read moreabout despite my having a history of them. She ran a test and as I predicted, the in-clinic test came back negative. This happens regularly, so I wasn't surprised. She supposedly sent it on for a proper culture and called me 48 hours later to say she was right. The irony was that I was in the hospital when she called where their tests showed I was right. Duh. Two months later I get a $125 bill for the test. The invoice says I asked for self pay or didn't provide insurance. BS. And this isn't the first time HealthTrackRX of California has billed me for a test done at this clinic. Last time it was for a $600 (!!!) Covid test, even though it was two years ago, Covid wasn't at peak, and I had a productive cough - it was obviously not Covid. I provided HealthTrackRX my info then and it took 6 months to get resolved. At least the doctor then was nice. My biggest beef with this Urgent Care using HealthTrackRX is that I bet people mistakenly pay this bill because it looks like insurance was applied. In this case the test was $561.44 and there was an unnotated "adjustment" of $436.44, leaving a balance of $125. I had forgotten how mad I was because I ended up in the hospital and moved on. But getting this bill is not just a reminder of my previous experience, but it reminded me of how awful the woman doctor was. I'm also reminded that despite registering online before I left, I got there and was put at the back of the line. Two people in front of me were seen before me despite not registering in advance. In the end it was almost an hour after my scheduled time before I was seen - something I don't recall happening on other occasions I have been there. My experiences go back almost five years and we're always easy and with great providers. I was never previously billed for testing. But beyond that, the woman doctor I saw this most recent visit was incompetent. Not once did she physically touch me to check lymph nodes, breathing, or kidney tenderness. Time to find a new Urgent Care. Previously I gave them five stars for their quick, professional, and efficient aid. That's long gone from this location.

I made an appointment online and was in and out in less than an hour. I was seen by a NP and have…read moreno issues with that. I came in for severe asthma and they treated me on the spot and made sure I had all the meds needed to get me back to healthy. Really happy with the care that I received.

Super professional and painless - she handled all the paperwork. Came to my house and the whole…read morething took less than 30 minutes.

I needed some blood work done for an upcoming Dr appointment. I have been procrastinating and…read morerealized I needed to get it done asap! I was able to schedule an appointment very easily online for the next day . The nurse showed up right on time to draw the labs . I am a HUGE baby and she made sure I was comfortable laying down. I had to have over 10 vials taken. Not only was it totally painless, but FAST! No bruising like I normally do after a draw. I will definitely use again in the future . Look no further , just book it !