Love Celine. It's classy with friendly salespeople. We were able to try ok what I had my eye on,…read moreand I would love to come back for another visit soon. The quality is classic amdnd timeless. Their location is great too, easy to visit!

I came here to pick up an item I ordered online. Since the area is busy as it is parking was a…read morelittle hectic. Since I came for a pick up there is a loading zone right outside the store which made it very convenient for me. As I walked in the store I browsed a little bit, but I didn't feel welcomed at all by the SAs. Since it was my firsts time in a Celine boutique I was excited to check out, but it felt like I was just there. The most acknowledgement I got was from the doorman. When I did speak to an SA about my order he was fine.

Terrible customer service. Dominique the store manager was exceptionally rude and not helpful…read morewhatsoever. Will not be returning nor will be buying from Bottega. Disappointed and frustrated with how hard it was to shop with them.

Store is beautiful inside. I love the leather furniture as well. The staff is very friendly and…read morehelpful especially Andrew. Wide selection of bags and shoes in a great range of colors.

Since 1969, Maxfield is the OG cutting edge fashion and design concept store in West Hollywood. The…read morestore was started by Tommy Perse and this iconic location on Melrose Ave. opened in 1985. The store's striking brutalist concrete architecture is the perfect stage for the latest fashions and curated vintage pieces showcased inside. I've always been so impressed by the service at this Maxfield location. You are greeted at the door and the sales people do eye you up and down to see what you're wearing and your personal style but they are courteous and trying to help you find what you're looking for or what brands you like. Luis Rodriguez helped me and my friend this last visit and he is simply outstanding. Such a great eye for detail and so knowledgeable and passionate about Maxfield and everything they have in the store. Really helpful, and he made my friend's visit to the store special and he loved his purchases. This store has always been extremely cool and cutting edge and brought the work of so many new designers to LA. The avant garde design tradition has continued with their installation of a Jean Prouvé 1957 pre-fabricated "Structure Nomade" which was brought from France and reconstructed next to the store at 8825 Melrose, with a 100 year old olive tree planted next to it. They showcase stunning fashion and art installations inside its glass walls. Maxfield also has a dramatically designed Chrome Hearts store (by appointment only) next door on Robertson. You can inquire about it in this store. Maxfield is like a modern art museum with the statues outside, the stark angular concrete walls, the single large display window facing Melrose, the beautiful and dramatic lighting at night and the way everything is exhibited inside. It's definitely a must see in Los Angeles and there's nothing else like it. Items can be very expensive but they also have a fabulous sale at the end of each season that shouldn't be missed.

I don't usually write any reviews after purchasing an item. However, Maxfield indeed deserves the…read morehighest appreciation for their service on delivery and customer service. When I picked my delivery up and opened it (I ordered it for the delivery to Montréal), I was mesmerized by the packaging. It was evident that the team has done it with care and high-level quality! As regards to the customer service, it was just perfect!! The store employees are ready to help!!! My selection was a Dries Van Noten leather jacket. This luxury item is not only great online, it is memorable in terms of its design and care given by those who packaged it!!! I'd like to thank Melissa (the employee) and the one I talked to over the phone who definitely care to provide the best service possible! Dries Van Noten is of one those luxury brands which deserve the top tier service! Maxfield LA definitely did it!!!! Thank you so much/Merci beaucoup!!!

Great personalized service. Called late Wednesday to get a Briggs and Riley SmartLink strap I…read moreneeded. Am in Texas, leaving on the following Tuesday. Called and spoke to Jay, who assured me he would get the order processed before closing (which was 30 minutes away.) He worked with me to get expedited shipping. Great service for a $20 item! This is the type of service I wish every company delivered. Oh, and did I mention when I called a real, helpful person (Jay) answered the phone?

My husband and I had a very disappointing experience with Lazar's Luggage. We are older customers…read morecoming from Santa Monica, and because of the distance, traffic, and today's gas prices, I specifically called ahead to avoid any problems. I spoke with a salesman named Curtis and carefully confirmed that two specific items -- one for me and one for my husband -- were in stock. I explained that this was a long drive involving two freeways and that we did not want to waste the trip. About twenty minutes later, I called again and spoke with the owner/manager because we would have been driving during rush hour traffic that evening. He assured me it was "no problem" to hold the items until the following day and confirmed that Curtis had already set them aside for us. The next day, after making the long drive, Curtis brought out the wrong item entirely. When I reminded him that I had specifically described exactly what we wanted, he tried to steer me toward a completely different product instead. Then he admitted to his boss that the item I wanted had already been sold. This was inconsiderate, unprofessional, and a complete waste of our time, effort, and gasoline. If a store agrees to hold merchandise for customers -- especially customers making a significant trip -- they should honor that commitment. Very aggravating experience. Honestly, we would have been better off ordering from Amazon.

I am so obsessed! They just opened their store in BH last month and it is beyond a girl's dream!…read moreThe outfits are so cute, from skirts to sweaters to tennis bags to socks, the quality and style just makes you want to play tennis. The staff was extremely helpful and kind. I loved how the team styled Wilson into their wardrobe. I think like most athletic brands, you are paying a premium, but in par with other brands in the area like Alo. Pro tip: There is convenient free 2 - hour parking located nearby at the City of Beverly Hills parking structure. 242 N. Beverly Dr

I only picked up tennis about 2 months ago and as I learn, I realized two things - Half the fun is…read moreshowing up looking like you're about to win Wimbledon and the other half is having a good racket, which this store has both, clothes and equipment. Sure, the clothes won't teach you Serena's backhand, but you will look and feel good. The details in some of the pieces they had were trophy worthy. Team there was helpful, personable, and overall good sports - see what I did there? Pricey sure, but remember you are paying for quality and a brand that has been trusted for decades. Serena would never lie to us!

Awful service by the lady with short hair and Tom Ford glasses (she never introduced herself) the…read moregirl that greeted us was super nice. The whole you can refill your bottle is a sales gimmick, two locations have the same perfume refill machine "broken" this forces you to buy a new bottle. If you want more sales than don't offer the refill your bottle option

I've always walked past Louis Vuitton when checking out Rodeo Drive on day trips or extended…read morevacations to the area. It's one of the largest locations in the area and this time they had some decor/displays themed to the recent reissue of the Murakami collection from the early 00s. You can either make an appointment if you have a designated associate at the store or do a walk-in. The latter you'll need to get into a line and check in with an associate before entering. They then assign you someone to work with during your shopping period. The gentleman I was assigned to showed me all of the stock they had remaining for the Murakami collection, which was mostly accessories and a limited amount of apparel. I did try the swimwear on and liked the one piece more than the two piece swim. I had to pass though, due to them not having my size available in store. The associate kindly suggested I try ordering it online as I could try it and return all online orders. (In store sales are final or can be exchanged only.) In terms of parking, I like picking one of the public lots like the one by Crate and Barrel and walking.

Feels like hiring people who are at least courteous is a pretty low bar? Seems especially important…read morein a "luxury" setting.

In an age where the colorfastness of products should never need to be questioned for fairly pricy…read moreand ostensibly quality products, I recently washed a John Elliott burgundy sweatshirt that was gifted to me by a relative last Christmas. A white t-shirt happened to fall into the load, and when I pulled it from the dryer I was stunned to see--holding it up against another identical white t-shirt--that it had become a dingy shade of pink. While lights and darks don't get washed together as a rule, this now made me wonder how much the coloring of the JE sweatshirt had bled into other dark garments I had washed with it in the past and subtley changed their color, too. I think I'll give JE products a miss altogether in the future.

I visited for the PopFlex sample sale and arrived about 1.5 hours before the 10 a.m. opening. Note…read morethat all bags must be checked, even very small purses. I'd recommend bringing just your phone and a credit card, or simply using Apple Pay. The shopping experience itself was well organized. Clothing was sorted by size, making it easy to browse and find items quickly. I don't think this was Eclipse's fault, but it seemed like PopFlex rotated merchandise throughout the week-long sale. My friend visited the day after I did and found skirts and swimwear, whereas my shopping day featured mostly black leggings, onesies, sherpa jackets, and denim jeans. Keep in mind is that you'll want to shop efficiently because the checkout line moved quite slowly. There were only two cashiers working, which created a bottleneck once people were ready to purchase. I ended up buying four items and there is additional discounts offered when you purchased 8+ pieces so my cousin and I combined our pieces. As for parking, the event advertised that the first two hours were free at 123 S. Robertson Blvd, but I was definitely charged by the hour. Overall it was still good to check out the sample sale. If I lived closer, I probably would have returned for another visit, but the drive out to West Hollywood is a bit of a trek for me.

I went for a fragrance sale- the staff were SO nice and there was a huge selection. You could test…read moreall the fragrances, feel all the fabrics for the luxury bedding. I didn't wait at all- the sale started at 10, I wandered in early and even after smelling everything/chatting with staff I walked out at 10:02! I know for more popular brands, there can be lines and wait times but even then I think I would be ok bc the staff were so extremely helpful.