Dr. Gomez is a fast & efficient dentist with a gentle touch around painful teeth. However, all is…read morenot milk & cookies in the land of Palmetto Smiles. The practice appears to embrace a policy that will not disclose patient x-ray energy exposure - even when requested! The only plausible explanation would be legal liability - perhaps they were advised not to disclose this info by the ADA, biz advisors, lobbyists, lawyers & insurance companies. I hope I'm wrong, as I feel an empowered, well informed patient is a happy long-term *paying* patient. And since a dental practice is a business, it would be in their best interests to address this issue to provide transparency, honesty & good faith efforts that would further foster better Dr./Patient relationships both now & the foreseeable future.

Dr. Hopkins and her ortho team are amazing. Great customer service and extremely helpful…read more I'm in my 30s and never thought I need braces but after consultation and talk to Dr. Hopkins, I have decided to get braces due to poor bite and molars turn inward. 5 months in and I see a tremendous different it has made. It's help that Dr. Hopkins is very knowledgeable and experienced. She answered all my concerns and put me at ease through out the process. Strongly recommended.

We just moved to the area and established care with this dentist. I was nervous going myself…read morebecause it was the first time taking my kids to a dentist (ages 4 and 5). We've moved *a lot* in the last 3 years and every time I'd make an appointment, it would be 6+ months out, and we'd move again before the appointment took place. I was nervous they were going to shame me, but quite the opposite! They said not to worry and put my mind at ease. Morgan and Christina were our hygienists and they were SO sweet. They talked so well with my kids, educating them, letting them touch the instruments so they wouldn't be afraid. The dentist was just as kind. My kids left with a bag of goodies each (a cartoon toothbrush, floss, toothpaste, stickers, a ball, jingle bells, etc). My kids have been carrying around their treasures all day. I highly recommend this pediatric dentist and his sweet hygienists!

Midlands Pediatric Dentistry is by far the best dentist for children. Everyone was extremely…read morefriendly and patient. The staff made my son feel comfortable, in a fun and engaging atmosphere, great at explaining procedures to kids, and a focus on making the dental experience positive, even for anxious children. I would highly recommend Midlands Pediatric Dentistry to anyone looking for a dentist for their children.

Being new to the area and South Carolina, my family was in need of a new dentist's office. I found…read moreGildner Family Dentistry of Lexington and loved the highly rated reviews, so I made appointments for the whole family. When I called the office to make appointments, I tried to get all three of us (my husband, son, and myself) scheduled at times near each other so that we can continue being seen bi-annually around the same time. The receptionist was unable to book the three of us at similar times for many months. My son had been experiencing some tooth pain, so I opted to have his appointment scheduled sooner while my husband and I took appointments at a later date. They were not able to schedule any of us on the same day. My son (6 years old) was seen. After he was seen, I was informed that the dentist thinks he may have a cavity that was causing pain, but that they couldn't verify this because they were unable to take x-rays on him. They didn't have the correct equipment (a smaller x-ray sensor that would fit in his mouth) to perform x-rays. They referred him to a pediatric dentist that doesn't accept insurance. Because the office performed a cleaning, multiple pediatric dentist offices would not see my son as they require that a cleaning be done for all new patients. Eventually I was able to find an office that would accept him as a new patient and had him taken care of. I wish I had known that they wouldn't be able to do x-rays on a child before they performed the rest of the services, as I would have instead taken him to a dentist that was better equipped to see smaller children in the first place. My husband and I both had appointments scheduled, but not together. The best the office could do was to see my husband on Wednesday and myself the next day, Thursday. The office contacted me the Tuesday before my appointment to tell me that the dentist had another appointment and needed to reschedule mine. The receptionist was trying to reschedule mine for more than a month away, which I balked at because again, I wanted to keep our appointments around the same time. After spending about 5 minutes on the phone trying to find a time that would work for us both, my husband sent me a text message to let me know that someone from Gildner Family Dentistry had called him to reschedule but that he was working and wasn't able to take the call. I told this to the receptionist and she said that she was mistaken, it wasn't my appointment that needed to be rescheduled (even though we had just spent at least 5 minutes trying to find an appointment for ME). She mistakenly told me that my appointment needed to be rescheduled when it was my husband's on a different day. She rescheduled his appointment for the following day, Thursday, to be immediately following my appointment. My husband made arrangements with his employer and changed meeting times with his work to accommodate their needed change. The morning of our appointments, the office called to let us know that they would need to again reschedule because the hygienist that we were to see was now unavailable. We're now looking to schedule appointments with another practice, but are now past our bi-annual cleaning date. We'll only be able to get one cleaning done this year because of the disorganization of this office. I found my interactions with this office to be extremely frustrating and unprofessional. While the office brands itself as a "family" dentist practice, it's unequipped to treat all me members of the family. The office staff are unorganized. Multiple rescheduled appointments cause more headache than it's worth. My family will seek treatment at another office. I did find the hygienist that treated my son to be very friendly. The dentist had good bedside manner and seemed knowledgeable. I did like the personalities of the staff, but can't look past the frustrating issues that we've encountered and feel that my family would be better off being treated by a different practice. I would not recommend this practice.

Absolutely fantastic I brought both of my kiddos into this dentist. Wow very clean. The staff was…read moreso amazing and nice absolutely loved being in here the this dentist was $6000 less than Aspen dental on sunset drive. Yes you read this right $6000 dollars. Same insurance everything. Completely assigning. This Dr. was not rude or anything. Willing to work with my schedule plenty of room for my wheelchair. Doesn't bully!! Thank you for being WONDERFUL!

could give zero stars I would. Avoid this dentist!!!! Been taking my kids here for 12 years…read more Including my step daughter that we have full custody of for 7 years. Was advised today that I could not sign her treatment plan because im the "step mom" ive been signing her treatment plan for 7 years, swiping my card for 7 years as well as been the ONLY one to take her to her dentist appointment for 7 years. Was told I need to show the custody paper work. They didn't ask for any custody paper work the last 7 years. Was then trying to explain how im always the one to bring her here and maybe there was a mistake to which I was dismissed. Mentioned seeking another dentist office. The staff seemed excited as they thru the treatment plan in the trash and stated they will make my kids inactive. This place is a joke. They have no problem with the " step mom" swiping her card every visit lol. Never have I ever been told I cant make medical decisions for a child that I have had full custody of for 7 years. Was told by staff when asked why nothing has ever been said before about signing and scheduling treatments was "I guess no one has caught it until now"

This place is so fun! Talk about inviting when you walk in! You feel like you are at the Safari!…read morePlus my son loved that he could play Pacman without coins! Text notifications were so helpful. Their process is smooth however none of the staff there seemed happy and they seemed overbooked. Too many kids there at once. Definitely a high volume office that has lost their personal touch. It was ok for a cleaning but as my son gets older we will find a more intimate office.

Extremely negligent and unprofessional office staff. I had a scheduled appointment for my daughters…read moreand though I did not have to call to confirm, I did. I spoke with the front office staff personally and confirmed through a phone call and text message. Now when I went into my scheduled appointment today, after they had already started my oldest daughter's appointment, they then decided to check my insurance. Now I had just started a new job that actually offers insurance but the new insurance hasn't crossed over yet, however I did not know this...until the middle of my daughter's appointment when the front office staff informed me in front of the whole building. This is very poor customer service and not the proper way for a business to be run. UPDATE: After accepting Mellissa's offer to correct her office staff's mistakes, she rescheduled my daughters appointments for April the 9th and told me she would text me back with a confirmation. This morning I received a voicemail asking to call Melissa back to which I did and she responded by cancelling my daughters appointments. Singh, Melissa, and his staff do not take accountability for their mistakes and they have very poor customer service as I have stated previously.

Dr. Singh is the best pediatrician we have ever used. Him and his staff are excellent!read more

Very professional. I have been going here since I was a child and have always loved it. When the…read moreoriginal dentist/orthodontist retired, I was sad to see him go, but soon after a great team took over. I highly recommend

From the owner: We Make Kids Smile…read more Braces for $3,995

Truly the worst service ever. You will wait forever to be seen by a doctor. Just had to leave bc I…read morewasn't seen for 2 hours. Also the prices are outrageous, don't waste your time!!

I'm so pissed off!!!! Got a call from receptionist to confirmed my appointment. She asked me if I…read morereceived checks from my insurance to pay toward my balance and I said yes. She never told me I have to pay my balance in full. I went in on the day of my appointment waited in lobby for 20 mins before I got called over to make my payment. I told the receptionist I can make the payments whatever the insurance send me and whatever is left for my portion I have to make payments. They told me I can't do that and they have stop long time ago. How is long time ago when I just went there 3 months ago and I still be able to make payments on my balance. So I have to pay my balance in full before they can do my service. I feel like they just want money and don't care about their patients.

Everyone at Lexington Family Smiles were amazing! They got me in and out at a good pace and they…read morewere extremely friendly and very knowledgeable

Out of all my dentist office experiences, this place is by far the best. The staff here are all…read morefriendly and accommodating. My dentist, Dr. Moulton, is the jam! My son and my husband also come here and they both enjoy their experiences, as well. I have no complaints and would recommend this dental office to anyone.

Office very calming and staff very pleasant dentist very knowledgeable, would highly recommendread more

Deciding whether a dentist is "good" or "bad" often goes beyond technical skill--it can be a matter…read moreof ethics, too. I'm 81 years old, living with poor health, and I made sure to inform Dr Crocker about my challenges, including Auditory Processing Disorder (APD), which makes it hard for me to follow directions or conversations. My health conditions include multiple sclerosis (MS), chronic back pain, and heart failure, all of which make everyday situations more challenging. Unfortunately, my appointment turned into a nightmare. Due to my health issues, I asked to remain seated in a chair until the dentist arrived. After receiving a numbing shot, I waited over an hour for him to see me. As my pain levels steadily increased, I noticed he seemed upset and even blamed me for his running behind schedule. Despite my confusion, I told him I was willing to wait as long as necessary. At some point, I asked a fair question: if he was so behind schedule, why spend so much time blaming me when I had already agreed to wait? That's when he revealed his real concern: I learned later he was going to be late picking up his daughter. I explained that I was already numb and preferred to proceed with the treatment, but this only seemed to frustrate him more. He abruptly stormed out of the room, declaring the appointment over and instructing me to leave. Feeling confused and hurt, I asked a nurse to help mediate. I said we weren't understanding each other, and surely, as adults, we could work it out. Still, the dentist refused to return. I remained calm, never raised my voice or acted disrespectfully; I only asked for clarification about why he had decided to stop the treatment when it had already begun. His response was to have the police escort me out. The stress of the situation, combined with my heart condition, ultimately landed me in the ER. I prayed for him to reconsider and find a compromise, but instead, he blamed me for making him late to pick up his daughter. I reminded him that this was his issue, not mine. He had the power to dismiss me as a patient, but his actions became an ethical dilemma. I noticed that he continued treating other, healthier patients without issue and only forced me to leave--an 81-year-old with significant health challenges. To me, his motives weren't pure. He used his authority to bully a vulnerable patient instead of treating the situation with compassion and professionalism. I was willing to compromise, but he insisted I couldn't make him treat me. He was right about that--I couldn't force him to do anything. But I left without understanding what I had done wrong. This was an ethical failure. A dentist who chooses to work with elderly patients or individuals with disabilities has a responsibility to treat them with dignity and care. My time and health were of no concern to him. His priority was elsewhere, and his dismissal of me felt less about scheduling and more about the power he held. While I could have simply walked away, I believe he must be held accountable for his actions. He got flustered when I continued to tell him I didn't understand and I would wait the extra time . What a terrible situation for all including his staff who had more compassion than he did.