Sunset Qcs

(152 reviews)

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

911 Restoration of West LA

(45 reviews)

911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

Advanced Environmental

(81 reviews)

We cannot recommend Ray and his team highly enough. From start to finish, they were extremely…read moretimely, communicative, and helpful, coordinating seamlessly with multiple contractors on our project. When an issue came up, Ray immediately mobilized his team to address it; the work itself was excellent; they left our home in great condition once finished; and even helped connect us with trusted contractors to get other elements handled. That kind of communicative, helpful, full-picture support is rare.

Efficient, prompt and Martha, the office manager is very responsive, clear, and kind. She has a…read moregreat sense of humor too!!

Servpro

1.8

(9 reviews)

We were anxious to use them as they seemed very sincere. They scammed us into signing a contract…read morewhen we thought we were signing approval for an estimate. Could not reach them after that. Cancelled the contract we didn't realize we'd signed. Would NOT use them.

DO NOT USE SERVEPRO OF LENNOX WITH RUBEN SUSTAR. By far the worst individual I have ever done…read morebusiness with. Ruben is fast to call after any damage to your home and responds quickly. After the initial meeting good luck getting ahold of him. Ruben always had an excuse as to why he couldn't get to your call or text. Then the workers are nice but they are incredibly inexperienced. The painter they sent out painted over our outlets, and left major streaks. The second painter that was sent out took two weeks to paint a garage. Their team damaged my concrete with an insulation machine and said they would fix it with a pressure washer only to send a guy out who said he couldn't fix the concrete. I guess that acceptable in their eyes. Then they sent a guy to epoxy my floor who didn't prepare it properly and it is already peeling maybe a month after. One of their workers showed up unannounced in a personal vehicle and literally just walked into my house as if she owned the place. HUGE SAFETY CONCERN IF YOU HAVE A FAMILY. You will not receive professionals in their respective fields doing repairs after a traumatic event. You essentially get day laborer quality workers with SERVEPRO shirts. My house was better prior to the damage even after their "repairs". Not to mention what Ruben told me would take two weeks took two months to complete with so many issues and practically zero communication unless I essentially harassed them just to get answers and proper work done which I never got. RUBEN SUSTAR only cares about getting money and getting out; not the quality of the work done to your home.

Ursa Pro Restoration

(163 reviews)

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.

The service was done well and in a timely manner. They quoted me about $800 based on a picture…read morethen the price doubled when they saw things in person but they were still priced better than the competition. The price to cover and patch the area they worked was extremely expensive so I ended up needing to take the plastic down after a few days of everything being clear so that I can hire someone else.

SERVPRO of Inglewood

(3 reviews)

I have nothing but good things to say about Johnson, Ash, Viggo, and Moses (and the whole team at…read moreServpro and Rebirth [the sub for rebuilding]). I had to completely redo a recently remodeled master bath and closet due to water damage from my upstairs neighbor. The team not only restored my bathroom and closet to its prior condition, but made the entire space better. The whole team communicates in a timely and professional fashion. Their prices are fair as well.

Johnson is the best of the best he took care of my wonderful babies mommas house! It was a real…read moredinger before he came. I love the customer service menu here, anything I ask or call for they are always there for me. I love the way the weather sits. Thank you so so so much for the Sunday service even though he doesn't work that day! Don't hesitate to call this service Docusign it will help your house out! Thanks Johnny you be the man!

Ameriflood Environmental

(54 reviews)

Robert and his team at Ameriflood were outstanding from start to finish. When assessing the damage,…read moreRobert and David were professional, polite, and thorough--standing out as the only company to inspect the roof. That level of diligence made hiring them an easy choice. And, they had competitive rates. On the day of the work, Robert arrived with another skilled worker (I believe it was Hector), and they both did an excellent job. I especially appreciated that they took photos before (for the estimate) and after, ensuring transparency and peace of mind. Despite overseeing a major job elsewhere, Robert still made time to check on progress. Their work was finished a few days before the big storm. We're happy with the results and highly recommend Ameriflood!

I have had an excellent experience when needing immediate repair after water entered through a…read morewindow...this included drywall removal, treatment, repair drywall/insulation, painting, replace baseboard, etc. The team was professional in every respect and worked with me to meet my timeline. Kudos to David, Robert, Rob, Norman, and Miguel!

Advanced Restoration & Construction

(79 reviews)

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

Save The Day Restoration

(203 reviews)

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

Aaa Water Restoration

4.5

(66 reviews)

I wanted to leave a quick shoutout for Sean at AAA Water Restoration. I contacted him for an…read moreestimate and he was seriously great to deal with. Even though I didn't end up needing to move forward with the work, I was really impressed by how professional and timely he was. He actually showed up right on time which is rare these days. He was incredibly thorough and checked everything out from top to bottom to make sure he didn't miss a thing. You can tell he's a really honest guy because he gave me the straight story instead of trying to sell me on stuff I didn't need. If I ever have an actual emergency down the road Sean is definitely the first person I'm calling.

If your insurance company is paying for all your water damage then the following may not be…read moreimportant to you but if you are trying to get a third party insurance to pay for it or you are paying out of pocket then you might want to read on and find a more ethical company to work with given, as you will find out, the large amount of money at stake. We called out AAA when water leaked into our condo from an upstairs neighbor. As is typical in such an emergency condition we ended up with what the legal profession calls a contract of adhesion meaning basically: you agree to pay them whatever number they come up with for their service and you won't know how much until you see the bill. We were at the beginning of a 3 month long ordeal to get the third party's insurer to admit liability and settle with us. We could hold off on remediation and reconstruction but had no choice but to act decisively to stop the current water damage (basically dry it out) or risk the mold getting worse and spreading. We figured that logically this part, abatement, should be the least of the expenses, especially given that damage was primarily limited to one wall and part of a ceiling of a small (less than 50 sqft) bathroom and an adjacent hallway closet. Basically AAA's abatement process consisted of assessing where moisture was present, cutting a small hole in drywall near moisture to allow air circulation behind the walls and ceiling then setting up some scrubbers and a dehumidifier to dry them out, along with installing some plastic curtains to prevent any mold from spreading to other rooms which they did. Not exactly brain surgery. While the area was drying, we discussed next steps with AAA in anticipation of the insurance company settling. This is the first red flag we encountered. The condo was built in the 1970's and it turned out there was asbestos in the ceilings and drywall joint compound. However, it turns out the AAA is not licensed to remove asbestos and wanted to bring in another company to remove it for some huge additional amount on top of what we owed AAA. In fact we never got an honest quote up front as to what the remediation would cost. We were intially given one number that believed was the total ($17,710) but turned out not to include the asbestos part then another number presumably including the asbestos part but they would never commit to putting in writing that they would remove all the asbestos for a given price until we were far beyond the point of wanting to continue to deal with them. At the month mark, the emergency was over and we were no longer interested in a contract of adhesion and so we decided to stop work with them at the abatement stage and hired another company, ARG Restoration who, in addition to being qualified to remove asbestos, were completely up front, transparent and reasonable in their cost and did a great job. As for AAA, It turned out that for simply doing the abatement steps listed above, on a 50 sqft area, the charge was $15,881, over three times what the mitigation work by ARG ended up costing us. Fortunately, the bill was itemized so I was able to examine how the cost had ballooned so much given how little labor was involved. It turned out that the majority of it came from charging us for basically "renting" the two scrubbers and the dehumidifer for over a month. (Yes, during the entire time we were waiting to hear from the insurance company to get the money for next steps until we finally decided to cut them loose, AAA had kept the equipment at our condo, a period of 32 days). It turned out that AAA charged $275 per day for equipment that, for the same period of time, can be rented from home depot for a small fraction of what they charge but we had a contract of adhesion so that's the rate we were stuck paying their rate. The outrageous part, however, is that the equipment had actually been turned off and moved into the foyer by the occupants after 15 days yet we were forced to pay $275 a day for 16 days when the equipment was not even plugged in! I did not have to take the occupants word for it, SoCalEdison provides a nice graph that shows daily electricity usage and clearly showed the 15 days when electricity usage was significantly higher than average starting with the day they set up the equipment and stopping at day 16. It is also necessary to point out that AAA made regular visits to check the moisture and so they had to know the equipment was sitting there unused and yet blithely continued charging us for it instead of taking it away or at a minimum informing us we would be charged for it while it was on our premises. In fact, their tech finally made me aware the equipment was unused some 8 days after it had been turned off (based on SCE graph) at which time I immediately responded and told them to remove the equipment. Despite this, it sat their for another 5 days for which we were charged an additional $1375 before they were removed

VIP Maids

(170 reviews)

I love everything about VIP Maids! I get the best care for my house by Maira and Alice. It took me…read morea long time to find someone reliable and also friendly and who can learn their way around quickly AND get everything done perfectly. So thank you so much to the girls and VIP Maids!! finally I also have to add that each visit is consistently top-tier, no matter what. Thanks again I'm a loyal customer.

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

Avner Gat

(324 reviews)

If you find yourself in a bind and have no clue how to navigate an insurance claim, I urge everyone…read moreto hire a public adjuster! I hadn't even heard of the profession until a friend suggested I look into it, and that is how I met Robert Cooper at Avner Gat. I cannot recommend Robert highly enough. From start to finish, he was the definition of a professional. He is incredibly kind and maintained a cool, collected demeanor throughout the entire process, which brought a lot of peace of mind during a stressful time. His communication is top-notch, and he was always highly informative. While this was an inconvenient event to deal with, Robert made me feel at ease, and he was able to negotiate what I needed to make the repairs. Robert helped me navigate the complexity by never overpromising; instead, he thoroughly prepared me for every possible outcome. Knowing exactly what to expect made all the difference. Robert is the person you want, I was incredibly lucky to be paired with him it was a truly seamless experience!

We had a water pipe leak that spread to three rooms in our home and caused extensive damage. The…read moreinitial compensation offered by our insurance company didn't come close to covering what we needed to recover. That's where Avner Gat and especially Robair Sherrod made all the difference. They advocated for us and ultimately secured a much more appropriate settlement. Throughout the entire process, they were extremely professional, transparent, and supportive. They took the time to explain everything from the start and guided us step by step through what turned out to be a long and stressful recovery process. Before working with Avner Gat, I didn't even know what a public insurance adjuster did--but now I truly understand the value they bring. They will make sure you're getting fair compensation.

Vantage Public Adjusters

(129 reviews)

Sasha is a reliable, honest and an excellent adjuster. He really knows his job and got us the…read moremaximum settlement possible from the insurance company. always returns calls and is a great listener. i highly recommend him.

This is a long-overdue review for Sasha at Vantage Public Adjusters. When we experienced a water…read moreleak in our home, he was absolutely amazing in helping us through the entire process. I wish we had known about him sooner, but since this situation was completely new to us, we weren't sure what to do at first. As soon as he came on board, everything became so much more seamless and manageable. He guided us every step of the way and was always easy to get a hold of whenever we had questions or needed support. He was able to secure enough funding to fully cover the damage in our home, which was such a huge relief. We are incredibly grateful for all of his help and expertise. We truly should have used him from the start, but now we are much more educated about the process and we would absolutely recommend him to anyone needing a Public Adjuster for insurance claims. He is genuinely the best.

Sosa House Cleaning