Please for the love of God DO NOT buy from Sunset RV!! As a mother, it breaks my heart to see what…read moremy son has had to go through with these people! He works so hard for his money and to be taken advantage of by Sunset RV saddens me. First time it rained. (2 days after getting it) he had water running into his bedroom! Sunset RV's response, not our fault! #DONTBUYFROMSUNSETRV!

Absolute nightmare dealing with sunset RV. First, they sold their repair shop. Second, once your…read moremoney leaves your hand to theirs, you are no longer needed. They can't/won't help you after you buy a brand new 5th wheel with any issue whatsoever, they won't return your calls they blame you for your choice, etc. Stay far far away from these people!.1 star. Wish I could go less. These people are all about getting it off their lot and thank you for playing

Not sure how I feel about this place but like any other dealership sales people will be sales…read morepeople.... Samantha can be a miracle worker when it comes to numbers though! That being said I did not purchase from them but still may consider purchasing thru them. They have a huge inventory just sucks being right off the road..

We had a very good experience at Puyallup RV. Our goal was to find a motorhome under $20k and they…read morehad two rigs for us to look at. Both of the rigs started up and we're in great shape. We went for our own financing but they do have good in-house financing too. Samantha helped us with the details and was great with communication.

I wish I would have read the reviews before taking my sprinter in for a suspension upgrade. What a…read moreshitty experience. I won't bore anyone with long details, but I should have listened to my intuition when I showed up at the appointed time for a consult with B. in the service department, who couldn't be found for about 35 minutes and then we were informed he had gone to lunch. And when he strolled in after we had been been waiting for over an hour he very condescendingly told me I must have mixed up the appointment time. Anyway, wasted over 3 weeks with poor communication, sketchy phone lines and a very clear idea that Johnson RV is definitely not a company I will recommend to ANYONE.

Completely insulted by what the dealership was going to give me for my fifth wheel they were…read moreliterally $20,000 under the lowest number that I was given from other dealerships. Whatever you do, don't consign your RV here because they will completely take you to the cleaners. Quite disappointing, but it makes sense by their reviews.

1) An extension cord and twist lock plug disappeared and the promised replacements were never…read moresent. 2) We had a new toilet installed and it was put in sideways- 2 inches closer to the wall on one end. 3) After pressure testing my plumbing system and tanks they left my freshwater tank full and several gallons of in each of my holding tanks.

I was shocked to see the review about high prices! I have shopped every Outdoors RV, Nash, and…read moreWildwood dealer in the west and Sumner RV's prices were predominantly lower than anyone. With the very low prices, I assumed there would be extra costs I would have to pay, such as PDI fees. One dealer quoted me over $3000 on top of their sale price to do a delivery and activate the warranty. At Sumner RV, it was included! Dealing with them was comfortable and efficient. I felt like a family member while at their dealership. Thank you Sumner RV! I am so glad I didn't put much merit in the few bad reviews I found. I wonder if they were confused and talking about another RV Dealer in Sumner Washington. Yelp can be a little confusing when trying to post reviews to the correct business.

My wife and I had an extremely disappointing experience here, and the dealership completely wasted…read moreour time. Throughout the week, we had been communicating directly with Kevin (the owner) about a used Lance 1172 truck camper. We exchanged multiple emails, photos, and details to make sure it was worth making the one-hour drive to inspect it. On Friday, the day before our visit, we confirmed that we would be coming down Saturday morning. We arrived around 9:30 a.m., and Martha initially helped us with a few things. We then spent nearly two hours thoroughly inspecting the camper. Before making a purchase, we simply asked to have the camper hooked up to water so we could verify there were no leaks and confirm the water pump worked. At that point, Josh walked by and said, "You're wasting your damn time. You're not going to find anything." I replied that I simply wanted to verify there were no leaks and that everything functioned properly. He then said, "It's sold," and walked away with an attitude, ignoring me when I tried to confirm what he had just said. I went back to Martha to ask what was going on, and she confirmed that a deposit had been placed on the camper the previous day. My question was simple: if the camper already had a deposit on it, why weren't we told before driving an hour each way and spending two hours inspecting it? We had confirmed our appointment the day before, yet no one mentioned that the camper was no longer effectively available. Throughout the inspection, we also had to repeatedly ask for basic things such as the keys, the slide-out remote, and water to test the plumbing. The battery was dead, so we couldn't even start the generator. Every request felt like an inconvenience to the staff. The only bright spot was one employee who was polite, helpful, and appeared genuinely frustrated by how we were being treated. Unfortunately, I didn't catch his name. Poor communication is one thing, but allowing customers to spend hours inspecting a camper that already has a deposit--and then having an employee speak to them disrespectfully--is completely unacceptable. Based on this experience, I will never do business with this dealership, and I cannot recommend it to anyone else.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.

The finance department ensures you get scammed! The front…read moreof my travel trailer cracked after 2 months of owning it. I brought it in for repair and was told by Poulsbo RV that the warranty will not cover it BC it was a rock chip. I eventually took it to a REAL RV repair shop and was told that there's no way it's a rock chip and that it's a manufacturers defect. The shaping mold got air in it as they were gel coating which thinned out the area is so much that it eventually cracked. I emailed Forest River today awaiting their response! My claim will likely be denied BC Poulsbo RV lied about the damage or the tech wasn't properly trained and I'm out of the warranty period! The only good experience at this place was an older gentleman that spent an hour giving me instructions on how to maintain the travel trailer.

Very poor customer service. Had my coach in for warranty repair and recall at 2 different times…read more. First question I get is "did you buy the coach here?" Now, they are the dealer for the manufacturer. Both events took over 6 weeks, with no communication from them, I had to call to get status. You walk into the service area, you're ignored. I finally had enough and called the manufacturer. They gave me a list of certified and approved dealers and mobile service that I can use in the PNW. I just had a flat tow kit installed on my Jeep & coach with another local dealer from the list, it took a day and a half and they completed a warranty on top of that. They communicated status daily with a phone call. Will never use Poulsbo RV again. The sales experience with them wasn't much better. The reason I purchased the coach from a Dealer out of the area.

I found this establishment at their new location, 13018 Canyon Rd E, Puyallup. I arrived to look at…read morea certain trailer they had advertised on CL. The trailer was in the process of being detailed. It was clean on the outside, but in bad shape on the inside. There was water damage in the bathroom. Fresh caulking everywhere. So we looked at another trailer that the salesman claimed they took in on a trade. There were dealership plates on the trailer and they were not theirs. Then the price was not realistic for the year. No matter what shape it was in. Salesman was a bit smug when he was caught in a lie. I took my cash and left. I've had my fill of wholesale lots.

I received a message from Billie via FB Messenger with an offer to purchase my RV. I accepted the…read moreoffer and since it was Mother's day, he agreed to meet me 'first thing in the morning' with cash. At 11:00am or thereabouts, I hadn't heard from him so I gave him a call. Billie answered (I confirmed that I was speaking to Billie) but claimed that I had not communicated with him and that it must have been his son. I asked for his son's phone number but he refused. He told me that he would pass my phone number to his son and that he would call right away. I waited and the call never came so I sent a message informing him/them that I was no longer interested in selling to him/them. Definitely not someone I'd recommend doing business with.

Not a new Apache customer, bought a trailer a few yers ago from the Poulsbo store. However, had…read moresuch a good experience, i had to leave a review. Sales force at this location is incredible. Came into look at campers and told our salesman Tave from the get go that we were just kicking tires. We're 3-4 years out from an actual purchase but wanted to get some ideas. He said it wasn't a problem and was happy open any camper we wanted to look at. True to his word, he opened everything we were interested in. Very knowledgeable on the products. He never pressured us for a purchase and even suggested we make sure visit our salesman we bought our last trailer from, when it came time to purchase. Thanks Tave for a wonderful experience.

We are very grateful for the close attention and excellent service in caring for us and our second…read morenew RV from Apache and how they worked with us as a customer. From the service, sales and finance department they have always provided very responsive and comprehensive service as well as practical advice & solutions to our questions and concerns. We appreciate it. Second time we have bought a unit from Apache and we're always appreciative for their wonderful service and positive attitude. Our latest reference point from service was Jose who did a wonderful job at getting our repairs done.

Came in for propane refill. Cheap, quick and nice employees…read more Called earlier, they were clear on how to come in for the first time, will be coming back.

They a Big Effort to Help Me out in Purchasing Rv ,Patient,I would Recommend Highly ,Clean Rigs…read moreshows Pride