This place is horrible!!! mike will lie to you, scam you, sell you a vehicle knowing it has all…read morekinds of problems and then refuse to fix it. He is a a scumbag ! Do not trust him. His vehicles are junk!!!

The worst place...total rip off. This place committed fraud against my insurance company, by…read moreclaiming, the door on my car was damaged, when he repossession it. He lied just to get all of $600, from my insurance. Not to mention he never fixed the problem with my car. my car stayed in the shop, every other week for 4 days a time, never fixing the problem. The payments was high and car over priced , but I needed a car. All I'm saying is byers beware, this place got game, and will play you for your money.

Unfortunately they kept my $200 deposit after I changed my mind about a vehicle, despite their…read morecontract mentioning a get a refund. Here's my video review: https://youtu.be/ip4U8YkJhrg

Bradley's Auto Place carries a great selection of pre-owned vehicles. It is a family owned and…read moreoperated business. There website is updated daily with new inventory, as a mater a fact we went on Saturday in the snow storm and put a deposit on a GMC Jimmy and by the time we got home the Jimmy was already off their inventory list. I have to say they offer exceptional customer service. Extended Warranty Program was included in the purchase price of my 2001 Jimmy with emergency road service plan. I did not have to use it but they offer a credit approved program for good, bad, and no credit. I would recommend if you are in the market for a used auto check out Bradley, I am so glad I did.

They don't treat people fairly. Last week got a quote from service technician to do work schedule…read morethe appointment service tech put in fill today can't find file double the price service. Since I didn't get a copy they refused to do it can't find file pour dealership

This is an update on my review on 01/06/2025. Mike Smith…read morecontacted me a few days after my original review and put me in touch with the new body shop manager. This just so happened while a snowstorm hit Niagara & Erie County. There was a shakeup in the Bodyshop during this time and I still couldn't get my Buick into the shop. Three weeks later they got me in and gave me a 2025 loaner vehicle which was really nice vehicle, a Terrain Elevation. It didn't have all of the features as the Buick Envision but it would be a vehicle that I'd recommend to anyone considering it and would think about the Terrain if I needed another vehicle. Kyle in the Bodyshop did an excellent job getting my Buick looking brand new again. I am happy to know the Bodyshop is back to running with competent workers. Thank you to all who got this issue resolved. I will post before and after photos when the weather warms up some.

Was very impressed with the friendliness and team approach to Heinrich's Sales, Fianance & Service…read more We all know buying or leasing a car is rarely a fun experience but will say the skill of all parties, especially Catherine, who is young and smart is very wise and skilled in this business. Maybe due to being owners daughter but maybe just because she's just a sharp young lady, which truly is the later. Anyway, I recommend the dealership and will bet you will too.

They never add points to our profile. And they don't care when you tell them the points don't show…read moreup. Their service department is soooo slow. Everything is at least an hour and a half wait. Even a simple inspection. Leon is pretty awesome and I hope he goes to a better dealership.

I purchased an automobile at Best Buy Auto Sales and am very pleased. I looked over the lot at…read moreleast three times. I kept going back to the same car and finally took it for a ride. He prepped the car and I picked it up within two days. This was a year ago. Still pleased.

Found a used vehicle that I was interested in. Tried to work out a purchase on it, but their sale…read moreprice was about $3000 too high, and they only offered the very bottom of trade-in value range for my current vehicle. Their negotiated budge was only 3%. They were nice, and I got my deposit back via check within a week, but when their commercial jingle says "Just great deals" they mean for them, not for you....

We had a very good experience purchasing a new Toyota RAV4 from Basil Toyota. I helped coordinate…read morethe purchase for my parents, and the process was straightforward and respectful of our time. Cole Murrell was great to work with. He was responsive, patient, and never pushy. He explained the pricing and paperwork clearly, followed through on what he said he would do, and made sure there were no surprise add-ons or pressure. That made the whole experience much less stressful. The trade-in process for an older vehicle was handled smoothly, and my parents felt comfortable and confident throughout. They plan to continue servicing the vehicle at Basil Toyota, which says a lot about the trust built during the purchase. I would definitely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and transparent dealership.

My husband and I bought 2 cars off of them...both them had the tranny go out within the first 6…read moremonths. 1st car we paid them over an extra 2 grand to put a used transmission in...after the first year that car wouldn't even pass inspection without 4k worth of work. So we traded it in to them to get another car. then yet again 6 months in the transmission went on that one...they weren't willing to help cuz it was covered by Fords warranty....which is 3 to 4 months backed up on parts....they weren't willing to work with us due to in order to fix it we would have to pay an insane amount of money to rent a car while it was out of commission for 4 months on top of paying our payments to them. So we went and got another car from an actual dealership and told them to come get the car we were done with dealing with them and were surrendering it. They sent a tow truck out to get it, which is exactly what we told them to do. except for the part of the letter saying " we were surrendering due to our inability to continue making payments and if we wish to bring our account current we could stop this process".. we only owe yall last weeks payment and this weeks since it shit the bed last week..a whole $170...like plz we told yall to come get it cuz we got 2018 Subaru Impreza Sport with only 55k on it for 20k with a hell of a lot lower interest rate when we were paying 12k for a 2015 Ford Focus with 111k through yall that broke down with in first 6 months.....we could still make the payments but why would we continue to make them to a company that sells shitty broken down cars. Get the hell over yallselves. FYI...I work in the repossession field so I know how voly surrenders work....interest doesn't continue to accrue....u sell the car at auction and it takes off the balance of the loan...nice try with that one guys..... I would steer clear of this company at all costs. They buy lemon cars cheap and sell them for 3 times what they are worth and prey on ppl who have no other option...guess what guys we did have other options...and we chose them over ya'll.

Bought a vehicle from this business within three days had it back in the shop and it's been on…read moregoing problems since the day we bought it No matter how desperate you are for a vehicle do NOT go there unless you want to be ripped off!! Gave one star because I had to, to be able to post to warn others