I had Stephanie as my Esthetician and Penny as my massage therapist. Honestly it was one of the…read morebest, if not the best experience I have ever had. Stephanie gave me a wonderful facial and also taught me so much about my face. She answered every question I have and gave me the best product recommendations and tips for things I should change at home. I will forever go to her. Penny had hands from Heaven and her massage had me feeling extremely relaxed. She stretched me while massaging and her technique was unlike anyone else. I will recommend everyone to this spa!!!

I was gifted a massage here and was really excited to get to have some time to myself to relax…read more Upon entering, the spa was relaxing with calm music and fountains in the background. The receptionist was kind and had me fill out a massage intake form so it would be personalized to me. I chose to get a deep tissue thermal massage. They have women's and men's locker rooms to change into a robe and sandals. One thing that I didn't love was how small the women's locker room was. When there are three or more people in there changing, it's a little bit too close if you don't know the other people there. After changing, they have a relaxation room where you can calm down and wait for your masseuse. I was a little bit uncomfortable waiting, as when I entered the room, there was a man who was fully dressed and on his phone while sitting there. As a woman in nothing but a robe, it made me uncomfortable that he was on his phone just sitting there. I'm sure he meant no harm, but I would have liked it more if phones weren't allowed. It would be more relaxing. The massage itself was wonderful. I had Mira, and she did a great job releasing some of my tension in my shoulders and neck. She did some nice stretches during it too. I especially enjoyed the heated packs she put on my back and neck throughout. After finishing the massage, you are offered water, champagne, or a mimosa, and can go back to relax in the relaxation room. Overall, I really enjoyed my massage and think it will help my body feel better. Just wish the relaxation room was phone free for peace of mind.

Staff was rude, my masseuse kept talking during my entire massage when I was trying to relax. The…read moremassage was not good either. I felt worse afterwards. She also started 15 mins late and didn't extend our time so I only got a 35 min massage when I paid for 50 mins. Nobody acknowledged my concerns either.

I came for this place's one year anniversary party and that's how I obtained photos of the interior…read moreto post on Yelp. Normally, customers are not allowed to bring electronics and devices past a certain point because the whole concept of the bathhouse is to unwind and step away from the busyness of everyday life. It it absolutely necessary to do so at times and this place truly helps to relax and reset. Urban baths Folsom is the first franchise offshoot from the popular Asha Urban Baths in Sacramento (which is also a great place but that's for another review). Guests check in and go into a coed changing area to lock up their belongings and change into something comfortable (swimsuit or another water outfit). Shoes are provided, towels can be rented for a nominal price. Once changed, with all electronics squared away, one may then enter the bathhouse. The main room is wheelchair accessible and contains both a massive warming pool and a smaller pool to the side that's much colder. The idea is to repeat a process that is proven to be very beneficial for the body--soak in the warming pool, sweat in either the steam room (pictured while it is off, but this room gets VERY steamy) or the sauna (smells so good in there!), and then cold plunge in the cold pool. Guests can repeat the process as many times as they would like. There are showers for rinsing off sweat before going back into the pools so if a cold plunge isn't your thing, you can turn the shower water a bit cooler and rinse off that way too. There are also lounge chairs and big bean bag chairs for people to sit in and converse in library-appropriate voices. The bathhouse isn't the only activity. There is also a sound immersion or a salt lounge experience. I've done the salt lounge and it's a very relaxing 45 minute session with two hour access to the bathhouse after. There's also a massage experience one can book--again, the bathhouse is there for once the session is over. I personally love this place. The staff are so friendly and the aesthetic really does make a person feel they have stepped away from the world for a time. I like being disconnected from my phone. The water temp is always perfect for me. The scents and the music and the ambience are just what I need to get away. It's great knowing such a nice, female-owned gem is only just down the road for me to visit whenever I feel life becoming too overbearing.

I had such an amazing experience at Serenity Spa! From the front desk staff to Shanna, my…read moreesthetician, everything was so welcoming and professional. My hydro facial was incredibly relaxing, and my skin looked instantly refreshed, glowing, and so smooth after. Shanna did an amazing job and made the whole experience feel so comfortable. Definitely coming back!

I just finished having the most amazing and relaxing facial ever. I booked last-minute this morning…read moreand was so lucky to get placed with Breanna. I have been a customer of Serenity Spa for a very long time and I feel terrible that I've never left a yelp review before. All of the employees are wonderful. I've always had great experiences with massage & facials here. The spa itself is beautiful & always smells amazing. They have the cutest gifts too. I am blessed with an amazing husband who constantly gets me gift cards for my Birthday(s) Mother's Day(s), Valentine's Day(s) & Anniversaries !

Just had my first massage with Lisa.... I say first because omg I will definitely be back, as…read moreoften as possible. It was one of the best massages of my life. I'm not being hyperbolic. It was life changing. First off, she starts your initial appt with questions to find out what needs are, are there issues of concern that need attention or areas to avoid etc.... The treatment room is calming, the massage table comfortable. We are off to a great start! I loved her methods of working my muscles; attending to areas in such a way that I was just on another plane. Highly recommend

I've had chronic musculoskeletal issues due to several injuries during my lifetime. I've always…read morestruggled with pain. Been to physical therapy several times and I know all the stretches and exercises. I had a massage with Lisa that was just amazing. She has magic hands (and elbows). I've never been the type to do this but it felt good. Not only did it alleviate my physical pain but mostly helped me understand that a great massage can truly help. So glad I found Lisa at Meltdown.

6/6/2025 Thank you…read moreElena and Jennifer for reaching out to my husband. We greatly appreciate the explanation with the appointment system and the willingness to get my hubs back on the schedule for the massage he signed up for. My hubs was hesitant to come back after his last session and especially after my review (he didn't know I was writing) but Elena & Jennifer helped him feel at ease of coming back and making it extremely flexible to rebook an appointment to come back in. Hubs went back to get the much needed deep pressure massage from Jennifer at The Spa Simply Skin. Both Elena and Jennifer were present to greet him. The ambiance of the room was serene as it was before. He keeps telling me about the nice Buddha in the massage room. Jennifer asked if the headrest area was ok was comfortable this time before proceeding. This time she asked about the massage pressure and if it was firm enough. She worked on getting his knots out which was greatly needed. She used a tool on his hands up/down his forearm that he said made him feel really good. He does repetitive work with his hands (handy electrician) and this helped relieve tension. I appreciate and want to thank both Elena and Jennifer for ensuring my husband was comfortable and ensuring he was content with the massage service that you offer. I'm looking forward to booking my session! :)

Elena is amazing! So kind, compassionate, and competent. You can tell her years of experience in…read moreevery step of her protocols. I will definitely be back!

I was able to get in quickly on a rainy Tuesday and I worked with Jenny. It was easily one of the…read morebest massages of my life. Although she was young she really seemed like she'd been doing body work for many, many years. She checked in with me a couple of times about the pressure (it was perfect) and her draping made me feel comfortable. The pace and sequence of the massage allowed me to relax and I could feel tension melting away. The studio felt welcoming; the space and the bathroom were clean. She used hot stones which took the experience above and beyond. I've found my new local spot and I'll recommend Jenny to others!

Amanda is amazing , very thorough and informative . The salon was immaculate, warm, and inviting…read more Got a one hour pain management special it came out feeling like a champ. Will definitely recommend and return

I absolutely love this place! I'm there almost weekly for a blowout. I have a membership that…read moregives me discounts on my skincare and spa services that I use as well and LOVE!! It's such a great escape for me and everyone is so kind. I highly recommend looking up the menu on the website. They have added more services and even classes including yoga and meditation. Just be warned..you may never want to leave!! Lol

Got a massage today from Marina and I have never felt as relaxed on a massage bed in my life as I…read moredid with her massaging me. She was strong, checked in with me on pressure level and really focused on areas I mentioned being points of tension. We also did the red light sauna and sound bed. The front house staff were very friendly and accommodating and took great care of us.

Came here for a salt float and this was my first time. Kind of weird that you're floating in water…read moreand not sinking but then it's like you're laying on a bed. Love it how you have your own private shower. The person at the front desk tea helpful and gave clear instructions.

I had never floated before and honestly had no idea what I was walking into. Mildly nervous? Yes…read more Convinced I might accidentally flip over and forget how to function? Also yes. But Gaby immediately made everything feel easy and welcoming. She explained the whole process beforehand and made us feel totally comfortable. Once I got in, I was shocked at how relaxing it was. I chose to turn the music off, and the dark room + complete silence ended up being exactly what I didn't know I needed. With no phone, no noise, no distractions, my brain finally had a chance to breathe. It's amazing how much mental clutter we carry around without realizing it. My days can get chaotic, and I tend to push important thoughts to the back burner. But just laying there in the quiet gave me the space to sort through things calmly and clearly -- almost like a mental reset button. I walked out feeling lighter, clearer, and honestly a little proud of myself for trying something new. Highly recommend if your brain needs a vacation. Gaby is wonderful, and I'll definitely be back!