Went to this Store a second time in a year to see if anything has changed…read more I actually was treated like they were doing me a favor by letting me spend outrageous amounts of money on Overpriced items. Again I would recommend you go somewhere else that appreciates your business. This company and the employees seem to think you buying stuff at their store is burdensome. Driving 25-30 minutes to HPM or Ace makes a lot more sense.

I have purchased many items from this store. Yes a little pricey on somethings. But they have a…read morelarge variety of items to choose from. The store is always clean and the staff are very friendly and very helpful. If you're looking for something high dollar then take a trip to Hilo or Kona. They normally have almost everything I am looking for

I shop here all the time. They have all the necessities! Thank you for being in Honokaa,…read moreotherwise, I would have to drive 30 min to Waimea. Owners of shops is super nice and helpful too : ) Many times, I find things here, where I can't find it in other places... Let's shop Local!

You can get everything you need right here in Honokaa!! Fantastic family run business with folks…read morewho actually know hardware, a staple of the Hamakua Coast, Ikeuchi's has been run for Generations by the same wonderful family. Unlike Home Depot in Hilo, where your'll wander the isles for ever to possibly get someone who may or may or may not have any answers to the question you want to ask them; here you'll get quick prompt service from folks who'll answer your questions, remember your name and most likely have exactly what you need in stock. Heading in is like taking a trip back in time to your pop's old hardware store, with library ladders get to items tucked away in every nook and cranny! Don't hesitate to to head on into Ikeuchi's! You'll be glad you did!

Wow! Jojo was so helpful and fast! I called in the morning for items I needed and she returned my…read morecall when they were ready for pickup! What great customer service! Thank you Jojo and Ace team!

The staff here are all so friendly and very knowledgeable. I've always been greeted and even asked…read moreif I needed any help. I'm really grateful for the excellent customer service and assistance they always provide. Thank you Kamuela Ace!

The staff was so kind and friendly I was approached many times and asked if I needed help and every…read moretime I needed help they were right there to tell me exactly what aisle I needed. Shout out to meeting cisco_mobiledetailing (that's his instagram) he pointed out the pressure washer that I purchased. Thank you so much for your expertise. When purchasing the pressure washer, I was able to open it and make sure that the fittings were correct . Then when purchasing blinds, they even cut the blinds for me to my exact size. I really appreciate my Kona Home Depot

We purchased a couch from Home Depot online. It was shipped from California to Kailua Kona Hawaii…read morevia Estes. The couch was delivered by Kona Transit driver Makea. He was friendly, professional, knowledgeable and helpful. Makea was a great representative of Home Depot, Kona Transit and Estes' commitment to excellent customer service.

Always super friendly and knowledgeable. I have better luck finding things here than any other…read moreplace. Stock isn't always great but that's island living. And they actually ask if they can help you which HPM NEVER does.

They failed to process a refund- I spent an hour on hold. They do not pick up the phone and only…read morething that answers the phone is the AI. You cannot get a person on the line. Employees stand around talking amongst themselves ignoring customers. Management is MIA and no one knows anything. Total lack of any kind of customer service. The reviews are persistently bad and yet nothing gets fixed!

We spend a lot of money at Ace and we purchased a tent cover at the Kona store 4 years ago and it…read morelasted all 4 years but was getting tired. We had to temporarily take down the tent so we purchased a new one (another $200) and in 2 months the center seam the glue failed and it cane apart. Called Ace and we were rudely reminded ALL SALES ARE FINAL!! Thats great so all sales will be stopped from your store by our family! Last purchase was our FINAL purchase!!

The nicest young man looked up what battery I needed for an old dead garage door opener on his…read morephone to help me today, and walked me to the right battery which worked perfectly. Thank you so much.

This is a great store to have on Lahaina side. So if you're doing home projects you don't always…read morehave to make the trip to the other side. Plus this was my first time doing a buy online & pick up in store. Was super easy & made my shopping trip a quick one. Plus the employees are cool too. Will help if you need assistance finding something. I also got to use some coupons on my new cart so price wasn't too bad either.

This is an update to the problem I had a few weeks ago. The Lahaina Ace Hardware Store refused to…read moreabide by the emailed offer from Hawaii Electric / Ace and exchange my incandescent light bulbs for LED bulbs. It was a great offer, where Hawaii Electric wanted people to give up energy inefficient bulbs and use more efficient LED bulbs. Well, it's a great offer if the people at the store don't refuse to do the exchange and you have to purchase the bulbs instead. That's how it went down. I decided to write to Hawaii Electric and got a nice response from Kolia, who offered to investigate the problem. It took quite a while (like she had anything more important to do? Lol) but she finally got the message across with someone at this store that I should get a refund. Kudos to Kolia for her terrific attitude and efforts to get that straightened out. So, on the following morning, I returned to the Lahaina Ace Hardware Store. I didn't want to wait until the refund offer was forgotten. I asked for the manager (I had no "Karen" attitude) and Myrar came to the checkout. I explained my reason for coming and it was obvious that she had no idea that I should be getting a refund. Someone left this manager out of the loop. Fortunately, after some friendly discussion, Myrar agreed that I should get the refund after I handed over my bag-o-bulbs. Thank you, Myrar, for making this so pleasant. I'm leaving my rating unchanged, because someone left it up to me to convince this nice lady to do the right thing.

Great customer service. Had several plumbing questions and got everything I needed in one trip!read more

As an architect and builder for three decades, I have never lived a Rap Raplinger skit. They are…read moreextremely unprofessional. The only person to talk with was the register person. I didn't have any luck explaining i wanted a single sheet of 5/8 CDX and cut it in four 24" x 48" pieces. All I needed was one lumber person, but none were inside or outside. It was worth the drive to Kona. Home Depot had excellent service. A lumber man saw I was having difficulty loading a couple sheets onto the cart (I am weaker than a new born pup after battling Cancer for a year.). He cut them in no time at all.! The lower prices covered the cost of gas there and back. I hope they take this to heart and train their people better.

Great shop they got everything. Great service the helpful hardware girls have knowledge and know…read morewhere literally everything is in the large shop. Local family owned since foreva.. great paint, hard nails, plumbing and even dog treats as it's really a full service variety store.

Take's True Value Hardware store............you are truly my HERO!!!!…read more If you folks read my Ohana Airlines review, you will see that I flew into Molokai to do a job for a bank. Upon landing on Molokai, the airlines lost / misplaced all of my gear, so I was there to do an important job, but had not tools, and even lost some specialty communications cables....... I had to think pretty fast on my feet, as not executing and completing this job was not an option.......... What did I do???? Of course I opened my Yelp app. to look for the closest hardware store in conjunction to where I was working. Low & behold, I found 3 places that possibly could meet my needs - 1. Ace Hardware 2. Take's True Value Hardware Store 3. Napa Auto Parts Store I first went to Ace Hardware, but they didn't carry all the tools that I was looking for...........then I did plan "#2" and went to Take's True Value Hardware Store. BINGO!!! Take's had all the tools that I needed to complete the task I came to Molokai to do! Looking at Take's True Value...........it kinda reminded me of a smaller scale City Mill. This hardware store is locally owned, clean, and besides tools.........they also sold other items like sporting goods, plumbing items, & electrical items too! Lots of free parking in the private parking lot, but I didn't have to worry about parking, as I walked over to the store from the bank. It's nice to know that even if you're on a remote island............you can still get what you need, and I feel so fortunate that Take's True Value Hardware Store was around when I needed them!

BEAUTIFUL LANDSCAPE PLANTS ==========================…read more Note: Please use Yelp navigation to get to this nursery. You don't want to use Google Maps at all or you will be on your merry way to Waimea. You will get 25% off your first purchase with your Yelp check-in. You snooze you lose. We picked a beautiful Tahitian gardenia got my sister's friend who lives in North Kohala. She loved it.

Glad to The Aikane crew in Kohala. I do excavation so…read morehaving them here delivering gravel is a game changer. Their friendliness, experience & patience dumping makes a huge difference blessing me & our customers!