Terri was great! We got a great deal, installation and hook up was included in the price. The whole team was very helpful. Terri's customer service was above and beyond. Great quality Sauna read more

Terry is a great person to work with. She even helped in coordinating with the crane guy to help in delivering our spa. The delivery guys were fantastic. They were very sociable and humorous. They said our delivery was one of the best they had ever done working with a crane. I just wish they had asked me about the location of the cover over the spa before they had attached it. I would have liked it to have been attached to another side of the spa. They explained the basics of keeping the spa balanced. This is my second spa from Bullfrog Spas--they are the best in the field. read more

To me Sunsplash pools is Terri, Eric and and a great front office. We own perhaps an outdated fiberglass pool yet it satisfies when approaching 100 degrees outdoors ! Needing a new pool light and gasket, a pool filter and retrofit kit, a ladder, misc. supplies and a pool service provider Sunsplash came through !!! Special orders priced, ordered and notified when in. Referral when a product was unavailable--done. A follow up to begin weekly pool maintenance (tbd). All timely, all priced fairly, ordered/received promptly. Superlative resource for our pool in Sedona and anywhere in Northern, Arizona. Perfectly happy, completely satisfied. Greg & Gigi Alexander Sedona, Az. read more

The recently bought a bullfrog spa from sun splash pools and spas. the customer service is top-notch some of the best in Cottonwood that I have seen. Terri has been amazing to US open communication, always getting back to us and the lovely gifts and thank you cards for purchasing from them was an added bonus. The spa itself has been fantastic it's beautiful. we wish we would have bought our pool from them because their customer service is been amazing! Thank you so much for all you have done for us. read more

Terry is a great person to work with at Sunsplash. Once our tub came she coordinated the delivery and electrical hookup and Warren gave us all the basics for keeping the spa balanced. We love our spa and their interchangeable jet are amazing. read more

I was at my wits end trying to get the spa at our new house serviced and maintained. The previous service person fell ill and assigned his jobs to a larger, well know local Sedona spa company. After several attempts via text and phone calls, all unanswered, I was at a loss. Enter Terri at Sunsplash! I left a message and SHE CALLED BACK! (Hello, major local Sedona spa company....a lesson to be learned just from that!). I told her my situation and she immediately got things moving with a contact to repair the leaks and one of her crew to squeeze in a biweekly service for us! I am so grateful to Terri and Sunsplash for turning a very frustrating process into a pleasant experience. I will be referring them to anyone looking for a reliable, customer oriented spa company. When it comes time to replace this spa, Sunsplash will be my ONLY call. read more

We had a hot tub installed on our back deck. The team did an awesome job and went beyond by making sure the deck was supported underneath it to assure safety. I have appreciated all the help Terry has given with maintenance of the tub. Thanks for your great service! read more

Great customer service, professional and knowledgeable. A pool and spa place with everything you need and that you can trust.

Wouldn't suggest them to anyone for pool cleaning. Still waiting for feedback on my sand filter and what is wrong with it. Pool cleaner tears apart the chlorinator a week after I tell him not to, due to it being brand new and self-cleaning. Does he listen? Nope. Tears it apart the next visit. Put's it back together, only now it leaks all over the floor of the pump house when the pump is running. I ripped him a new one. Told him not to come back. Needed the tile replaced at the coping. They shoot me a price and I say go ahead. Supposed to start the job mid-May. After 2 weeks of no contact, we contact them to find out what's up. You know what they do? Give us the number of the person they subbed the work to. There are limited resources for for pool cleaning in this area. Use anyone but Sunsplash Pools is my suggestion. read more

Sunsplash did a great job of planning & executing our "small" pool for our newly constructed home. Chad & his team did a fantastic job and were extremely honest & fair throughout the process. Excellent company, highly recommended! read more

Transient pool service guys that are always changing. Quality is lacking. Curt customer service with a take it or leave it attitude.

I went here because the hot tub that we have at our new home was bought there by the last owners. We are having problems with the thermostat and was hoping they could send a repair man or guide me in finding someone locally. I was met with nothing but rudeness and unwillingness in any way to help. It was almost like she could care less or is interested in any business. Got great service from Biddles pool and spa in Sedona. I would not recommend Sunsplash at all. read more