I was having a hard time finding anyone to work on my older Strong spa. My home warranty company…read morecouldn't find anybody either. Finally I was referred to Warren and everything changed. He communicated clearly by text, put me on his busy schedule, showed up and fixed the problems I knew about and sone that I didn't know about. i am new to the spa and he gave me a lot of helpful information and good advice. And the price was more than fair. Just excellent professional service.

Warren is a great guy, but just as important, he really knows his stuff. He explained more about…read moremy hot tub than anyone else including the seller. I wouldn't call anybody but him if you live in the area.

Terri was great! We got a great deal, installation and hook up was included in the price. The whole…read moreteam was very helpful. Terri's customer service was above and beyond. Great quality Sauna

Terry is a great person to work with. She even helped in coordinating with the crane guy to help…read morein delivering our spa. The delivery guys were fantastic. They were very sociable and humorous. They said our delivery was one of the best they had ever done working with a crane. I just wish they had asked me about the location of the cover over the spa before they had attached it. I would have liked it to have been attached to another side of the spa. They explained the basics of keeping the spa balanced. This is my second spa from Bullfrog Spas--they are the best in the field.

Recently, my hot tub broke and we were in a hurry to get our spa fixed as soon as possible (as we…read morewere leaving that afternoon) and Jeff and his son drove that afternoon to fix and service my spa. I'm beyond thankful with the professionalism and reasonable pricing as it was such a sort notice fix. Would recommend them to anyone who might be in need of help with their spa.

Wow, what an abomination of a company. I hired Jeff Kaitschuck to come over to check out a faulty…read moremotor and I was astounded at how poorly the repair was done. The motor worked...for a day and then it crapped out again. They then proceeded to say that it was my fault it was broken less than 24 hours after their repair. I would never recommend these guys even to my worst enemy.

Anytime we have an issue clear vision is on it and always takes great care of us! They built an…read moreincredible pool for us and continue to impress with excellent service

Pool service always seems to be a contentious service. So I try not to be too demanding. The thing…read moreI do not like are "rubber stamp" service invoices. Clear vision comes out when scheduled and seemed knowledgeable. My big gripe is the weekly service report. The repot itself is very nice & professional looking. It includes current picture of the pool / spa from after it being serviced, along with a section that lists the water Ph, Chlorine PPM, date & time. It has a check box section for what the tech did that day, Chemistry Checked, Brushed tile/walls/benches/bajas Vacuumed Skimmed Emptied baskets Gate closed The problems I have with this is the boxes are always checked. I have a report that shows all boxes checked and the picture of the pool from the day of service shows the pool has a layer of unbroken ICE on the top. How could you brush, skim, vacuum a pool that is frozen? I m not sure either. We will probably try another company out, I have trust issues when I find things were not done that they told me they did. I also notice that the sometimes they dont check the "emptied baskets" I might not be a pool service tech, but shouldn't the baskets (plural) be emptied every week? Edit. I did go back and look at every service report since December and they have gotten slightly better at not just checking all the boxes, still every other visit on emptying the baskets.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Very Honest person took him a few days to get to me north Glendale. looked at the unit recommended…read morenew temp sensors gave me part number and where to get them. replaced myself. He did not try to upsell me or talk me into parts i did not need.

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

My pool heater would not start, and my regular pool guy couldn't figure it out. I called Clay and…read morehe responded quickly. After trying different potential fixes unsuccessfully, he ultimately called a pool heater specialist who came out and diagnosed the problem as an inadequate gas supply. I had the gas line replaced and now the heater works great. I appreciate the fact that Clay has the resources to get the problem solved if he can't do it himself. I would certainly call him again if necessary.

Clay is the pool whisperer incredibly knowledgeable, honest, reliable we have owned pools for 4…read moredecades and our pool has never looked better since Clay's company started. Highly recommend you will wish you found him sooner